Sandy's crew at Fairfield roofing completed 3 total roof replacements for me since 2020: one…read moresingle-family rental first, which seems to have done well, then a 6-unit condominium, and finally my own personal home. Right now, both the condo job and home job are leaking and there is no sign of Sandy or Fairfield Roofing anymore. Probably out of business. Estimates show $6800 of work to add ice/water shield and completely replace a valley on the condo - improperly installed. Do not use these guys, if you can even still find them. And if you do find them, send me contact info so I can let my insurance company know so they can make a claim!

Quick to respond when we needed an emergency tarp after storm damage and a rain storm. Crew was…read moretimely, professional and courteous... clean up was so thorough - we didn't even notice any debris from the old roof. Highly recommend.

I would love to give a better review. However, the only impression I have is poor as there is a…read morecomplete lack of response. I submitted an online enquiry via their website as well as called them. The automated response from the phone indicated that they would respond back by the same day between noon and 3pm. I am still waiting for a response.

Recently my tenant called me and told me that there was a water stain on the ceiling and that it…read morewas slowly growing. At first thought, I was like damn it!!! I just got the water heater fixed. Now the roof has issues. And since I live in California I'd have to schedule everything thousands of miles away and hope for the best. Unlike the water heater, I don't have a trusted roofer. In fact, I've never had a problem with my roof. So this was going to be a completely new experience for me. By the time I got the message it was already 6pm est. so I figured I'd just leave emails and phone messages and hope someone would call me back the next day. Yelp doesn't seem to have too many highly reviewed roofers in Raleigh, so I just called and emailed the top few that I saw. I did get the answering machine on every call except for Olde Raleigh Roofing. Daniel the owner answered even though it was after hours and he was very nice on the phone. He explained what might be the issue and said he'll contact my tenant directly and send some guys over. Once they were over there they would take pictures and email them to me with a price quote. If approved they would start work immediately. I thought great let's do it. I also wanted to get some other quotes and compare them, since I've never had a roof issue, but only 1 guy called me back (one of the larger roofers) and that was 4 days later. And even that guy didn't follow up with my tenant. Long story short, Daniels guys came out, took pictures, Daniel emailed me the pictures and gave me a quote. It sounded fair and came with a warranty, so I approved the work. After the work was finished Daniel sent me another set of pictures of the completed work and emailed me the invoice and warranty for me to sign and send back to him. The roof looked great in the pictures and my tenant was happy. It's already been a few months and no more leaks. I'm very happy. Overall the experience was great. There were some communication problems early on, which may have been due to the long distance and/or tenant. But in the end, everything was great and I'm really happy to now have a trusted roofer on my services list.

My roof leaks every time there is a storm. They've denied the warranty I paid for and will not fix…read moreit. Stay away from this company's unethical ways and work with an honest company, not one that threatens and treats customers horribly for their faulty work.

We hired The Shingle Master to replace our failing roof, and it was the best decision we ever made!…read more Their expertise, professionalism, consideration and care of our property was unmatched. The representatives patiently guided us through every step of the process...explaining every option regarding materials, scope of work, timeline, and costs. Dedicated to completing the project to the highest standard, The Shingle Master utilized exceptional products and unmatched workmanship to ensure efficient installation and durability. Our new roof is perfect! We could not be more pleased with our experience and the finished product. We have and will continue to highly recommend The Shingle Master for all roofing needs. A. Young

2021 water damage on ceiling above my staircase which was the aftermath replacing the roof of my…read morehome .... was never repaired was after agreement was made.

Chris came to my home on short notice after Helene and inspected my roof. He recommended a simple…read morefix that a handyman can complete at a lower cost than his roofing minimum charge. I appreciated his honesty and will call on Recovery Roofing if a serious roof repair becomes necessary.

We had a great experience with Cole Roofing. We called a couple of roofers for quotes, and Greg…read moreprovided a clear and detailed assessment of our roof along with options and prices for replacing it. The crew did an excellent job replacing the roof on our house and detached garage, which has multiple dormers. I was impressed with the communication throughout the process. Greg was always available to answer questions, and I appreciated that they reworked the flashing on one area to get it just how we wanted it. Our new roof looks beautiful, and I highly recommend them!

Scheduled an estimate with Cole Roofing for roof leak repair. Stated could come the next day and…read morewould arrive between 10 am and 12pm. Adjusted my work schedule to accommodate. Cole Roofing did not arrive during time stated and did not call to let me know they were going to be late. This rating is based on professionalism and reliability, not their work.

We hired Wyatt to help with a leaky roof in 2018. We had a mixed experience. Most importantly we…read morehave another company here now to fix a problem he said was fixed back in late 2018. Pros: -Quick to respond -Reasonable Quote -When something wasn't done right, he came out after hours to fix it Cons: -Had to come out multiple times to fix things he had told us were already fixed -Fix didn't last (and according to new roofers wasn't done well and wasn't up to code). We are having to get it redone.

Repaired our leaking roof in February 2020 for a reasonable price and did a great job in a timely…read moremanner.

A new roof isn't something purchased frequently so we wanted quality product installed correctly…read more Reno Simplicity Roofing was the answer! Quality product, excellent customer service, professional workmanship provided by an amazingly quick, super clean roofing team(extra BONUS, no roof fragments or nails laying around) Wednesday evening my quest started, first searching through Better Business Bureau ratings, then comparing consumer reviews. I then emailed several roofing companies for a complimentary inspection. Thursday morning Matt Dempsey, with Reno Simplicity Roofing, reached out to me. He promptly scheduled a roof inspection for that upcoming Saturday. Upon inspection he found wind damage, he was confident that our Home Owners Insurance would agree regarding damage. He was happy to deal directly with our Insurance company, no easy task during this pandemic era. As promised Matt followed through, the next thing I knew We had our brand new Certainteed roof Installed!! All of this and we only paid insurance deductible!! Matt made this whole process quick and easy (no small task in middle of a pandemic). After our new roof was installed we had additional(unforseen) work done on our home, it involved a patch on our brand new roof. I contacted Matt, he explained we had received one of the last lots of roofing materials from Certainteed, the production of materials had been almost completely halted due to Covid Pandemic. However Matt promised he would search around for supplies.....what a relief when he called with good news, he was able to find the additional materials we needed! This was like the icing on the cake! After completion of additional work I asked how much we owed for labor and materials, I was stunned when he said it was covered under our Deductible! Reno Simplicity is definitely tops on our list of quality roofers!! They definitely went above and beyond our expectations!!!! Thank you, Matt Dempsey, for being dependable and for providing excellent service with extreme friendliness!(very refreshing during these crazy times!) It was certainly a pleasure dealing with Reno Simplicity and Matt Dempsey!!Lori C

The service that Reno Simplicity gave us since our tornado/hailstorm on April 20, 2024, has been…read more100% PLUS!!!! Thank you Jay and Riley for your exceptional and professional services rendered. Thank you for your reasonable prices and a JOB WELL DONE. There were 10-12 other homes in our neighborhood who has received your services and I see why. May God continue to bless you and your company for your being nothing but the truth to what you say and we are a witness!!

Lookup Roofing delivered absolutely stellar work on my family home -- professional, punctual, and…read moregenuinely customer-focused. Ty's attention to detail and customer service paired with owner Tim's leadership made the entire experience seamless; I'll never do business with another roofing company more focused on the customer's experience. The roof was finished ahead of schedule, and I honestly give them 12 out of 10. Highly recommended -- my deceased mother and father are smiling down from heaven on the beautiful new roof.

I would highly recommend Lookup Roofing for any roofing projects. I cannot say enough about their…read moreprofessionalism, and quality of work. I worked with Tim and Ty who promised and delivered impeccable service from start to finish!