Allen and Deans recently replaced the roof of our house in North Raleigh. Their work was excellent…read moreand price reasonable. I recommend them highly and am grateful for their competent and respectful service. Five star company. Jim D

Allen and Deans stands out for customer service in my mind - I've worked with many home improvement…read morepros where professionalism and communication were issues, but not here! It's a breath of fresh air to have quick answers to my questions. I'd recommend the team highly for gutter covers and gutter installation or repair. A+, keep up the good work!

I have several houses and Honour Roofing has replaced or repaired the roof of several properties…read more They are always easy to deal with and very competitively priced. I recommend them to anyone I talk to.

We called around noon and Mr. Honour was able to come take a look at our wind damaged shingles…read morewithin a couple of hours in a SUNDAY! He was very reliable, polite and professional. He answered all our questions thoroughly. We truly admire his hard work and dedication to his business so much that we went ahead on adding extra things to have done while he was on our roof (out of our own wants, not by being pressured with upsales or anything). Definitely the type of business you'd want to call and have someone answer ASAP, not the ones that would send you to voicemail and take days to respond. We would highly recommend Honours Roofing for all your roof and construction needs!

Wall's Roofing solved a leak problem that other roofers couldn't fix…read more They're honest and fair in their dealings. I highly recommend them. David Hanson Chapel Hill

Walls replaced our roof in February of 2017 - we noticed a small leak a few weeks ago and they have…read morecome out to fix it with no questions asked. I appreciate their ability to own up to something needing fixed and their urgency in fixing it. Thank you Brad and team for a wonderful job!

ERS did a wonderful job upgrading our deck and providing suggestions to complete our vision for…read moreoutdoor space. We differently will use again when time to add another bathroom.

Working with ERS Construction was a great experience from start to finish. We wanted to tear down a…read morevery old raised back deck and replace it with an enclosed 3 season room. Beginning with Kaz to start working on our idea and check on what was going to be feasible. He was quick, responsive, and diligent in his efforts to make sure we were fully on the same page before getting things started. Along the way Lyle and Dylan were both helpful if ever needed and jumped at any chance to help if needed. Daniel, our project manager and main contact once the construction began was constantly keepings us updated on progress, permits, timeline, and upcoming plans. They delivered an awesome final product on a very quick timeline for the scope.

Well, I had to get a new roof. Had talked to a couple companies for qoutes and had some references…read more Coates Roofing did my and I went metal. For the price it was very well worth it. They were great. Chose the color I wanted. They came to install when I wanted. The installers we're very efficient. Cleaned as they went. Had my house, garage and storage bldg done. Been very pleased. Would recommend to anyone.

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

We had a very unpleasant experience with Roofwerks. We selected a more expensive, more technical…read moreshingle - and our roof was complex with multiple dormers at odd angles, etc. The team was clearly overmatched for the job. The foreperson, assuming he had the requisite expertise, was only present for a fraction of the time. The crew installed the roof hurriedly with much of the work done after dark. When completed, you could easily see that our roof did not remotely resemble the pictures we had used when selecting the shingle. We complained, and the owner and another executive came out to inspect the roof. The two men arrived, walked slowly around the house, gazed thoughtfully for several minutes in a display that seemed more of a performance than a real assessment. The owner firmly proclaimed that Roofwerks had done a perfect job. We pointed out flaw after flaw clearly visible from the ground. We showed them the brochures and the contrast of a well-installed roof. They refused to acknowledge any mistakes. It was the most egregious act of dishonesty I've seen in a long time. We hired a lawyer; got an independent inspector to review the roof; and he created a 40-page report that included copious examples of corner-cutting and incompetence. The report indicating failures far worse than we imagined. Again, even with the report replete with pictures, the owner refused to acknowledge anything less than a perfect roof. We hired Baker who removed the roof and installed the same shingle, but this time correctly, fixing the problems that Roofwerks left behind. At Roofwerks request, we asked that Baker leave the old copper in our yard, presumably so they could recycle and reuse. Baker left a pile of copper about the size of two large minivans. We alerted Roofwerks that their copper available and to pick it up. We waited several weeks. They never came, and it was left to us to remove the copper. I have nothing positive to say about Roofwerks or its owner. The entire process was disgraceful, without a moment of competence, integrity, or decency.

We found a couple of shingles from our roof laying in our yard after a big storm with high winds in…read moreDecember. Mark contacted me back almost immediately and set up a visit for just two days later. He used a drone to do an initial assessment of the problem, did a full inspection, found the issue, and had it completely repaired within an hour. Highly recommend 1st Defense! We won't be using anyone else.

Mark and his team were great to work with. I was blown away with the level of service they gave…read more First, when I contacted Mark I got an immediate response and he came out that day to look at our house. Communication was top notch, always keeping us in the loop. The crew came out and made quick work out of the replacement roof, our neighbors who had had roof replacement couldn't believe how fast they did our job. We also did new gutters which were installed quickly and they are beautiful. Mark came back out and inspected everything once the jobs were done. I am so pleased with the whole experience with 1st Defense and would wholeheartedly recommend them to anyone needing work done on their house. Just stellar all around.

The best on every category. Do it right the first time and you will not be disappointed,…read morecompetitively priced with the exceptional quality.

Great roofing system. Great response. Great price. A man of his word…read more I would certainly do business with this man and act on his recommendations regarding my dwelling and would certainly recommend him and his company for anything that needs to be done for your house.