Good company, gone bad.
Had Decks Plus come out to replace deck boards with composite boards. Originally they tried to pull a fast one by doing subpar work with the new boards being unleveled with our deck. I called them out on it, in which 3 supervisors came out to address the issue in which they did, resulting in additional deck joists that needed to be added. Of course, they bought cheap untreated woods from Lowe's resulting in cracked wood, and now they all need to be replaced. Just think, they were NOT going to address it until I caught them. Post construction I found MANY missing nails in the boards causing them to move up & down. Again, subpar work.
Remember, "I thought" they did good work originally & even got them to come back out for additional work, in which the owner listened to our needs but in the end NEVER provided a quote. So at the time, we decided not to move forward on the project.
That being said, months later we decided to revisit the project, and figured it might have been a flute on not receiving the quote. But this time, they didn't even reach back out when we request work.
We're now having another company to come out to fix their issues, and earn our $30,000 business.
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