Another successful experience with Karen. As always, listens to what I want, discussed then…read morecompleted to perfection. we are fortunate to have her in our backyard. I'll be back for spring fashion. Stephani M

Wonderful experience! I can't say enough good things about Karen. She is a lovely woman with vast…read moreexperience in her craft. She repaired a zipper for me on a vest. Service was done fast and perfect and she cares. I highly recommend her and I'll be back!

Needing a pair of slacks let out 1", I called. He was leaving in a couple of days on a trip and…read morevery busy. Said if I brought them in today, Wednesday, he could have them ready by Friday. Took them in, got engaged in conversation with him while he did the alterations on the spot. 25 mins later I walked out with slacks altered very professionally and made a new friend. Luis is a very nice fellow, has an excellent business. Definitely will go back, considering having him make a suit for me. 3/10/26

My son is in town for a formal event. He went to get ready and realized the dry cleaners put…read moresomeone else's suit pants with his jacket. And they would not work/fit in this pinch! Panicked, and in need of dress pants on very limited time, he found this shop. Luis was so amazing! He was able to get him a new pair and even quickly tailor them. This mama is so grateful for Luis! Thank you so much.

I've always enjoyed shopping in this store. It is always organized and clean. Kim is a wonderful…read moresales assistant. He is very knowledgeable and helpful. So sad to see the store closing.

My friend and I had the best shopping experience at Macys today. My friend loves Lucky jewelry and…read morewas hoping to find a few pairs of earrings for her up and coming trip ...but there were none to be had on the floor. When we went to checkout our very sweet sales clerk, SADEE had mentioned that there were matching Lucky earrings to match a necklace she purchased, but we told her we couldn't find any. SADEE said she would help us find some. She spoke to her manager and behold she located a big box of Lucky earrings that were recently marked down in the back room. Special thanks to SADEE for her friendliness and willingness to help us (rare to find sales people who do this these days). Also special thanks to her manager Jan, and the lovely women in makeup dept. I love this Macys, I'll will definitely be back a lot!! Heather & Julie

We were able to get a last minute white tux rental for some anniversary wedding photos and although…read morethis place didn't communicate super clearly, everything worked out great and I'd use them again.

Affordable Elegance was recommended to me by a friend who went there for her wedding dress and I am…read moreover the moon to have chosen them. All three women who helped me with my fittings and alterations were absolutely wonderful. I couldn't believe the price of everything when they told me my total, their work was worth so much more. As a bride, I am so beyond grateful it was so affordable but I know they deserve more than that so make sure to tip them well! They altered the bodice of my mom's old wedding dress to make it more my style and fit me like a glove and then made me a custom skirt to replace her wine stained one. My dress was so perfect and I have friends who said they may come from out of state just to work with such an amazing shop for their big day. Thank you for being wonderful people and a wonderful business.

Worst business I have ever encountered…read more My wife brought my wedding suit, her wedding dress and several other items to this place to have them professionally dry cleaned and preserved. They absolutely destroyed my suit. The leather pieces are completely gone, the suit appears stretched in the front and is no longer crisp. I think they ran it through an industrial washing machine vs dry cleaning it like we paid for. It's beyond repair. They also destroyed my wife's jacket. All the rhinestones are gone. It appears they ran this through a washing machine too instead of dry cleaning. Both items are ruined. We paid them over $1000 to handle all our items. They never disclosed the damage to us. There's no way they didn't see it. They told my wife they take before and after pictures of everyone but strangly they refused to show them to us. They accused my wife of "bringing the items in already damaged." This is the wost service we have ever experienced. They have made zero effort to resolve this issue and have not contacted us back at all. Do not use them.

Service was great. I got 1 dress dry cleaned and it was quite pricey ($35) don't know if that's…read moretypical nowadays or not. It was done with 3 days. I will say this businesses hours are quite inconvenient for the average working person which.

As I am just visiting the area, I visited all the shops nearby. My favorite is Beau Monde Lux as…read morethey curate higher end pieces for very decent pricing through consignment. The Exchange has a daily allowance of one bag to be reviewed for store credit or cash which is nice if you want to just drop by to see what they can use and maybe find a piece you cannot live without. The outlet has more of a goodwill feel to it but still worth the stop for casual, sportwear or if you find yourself unprepared in need of a coat!

While I would like to continue supporting this local business, after repeated experiences and…read morereviewing the owner's public presence, I no longer feel comfortable doing so. I encourage others to review the information available online for themselves before deciding where to spend their money. A consistent concern is the way management responds to criticism. On multiple social media platforms, including Yelp and Facebook, the owner frequently responds to negative reviews in a combative and personal manner. While no business is immune from unfair complaints, publicly attacking customers rather than responding professionally reflects poorly on this establishment. These responses are easily searchable and speak for themselves. I strongly recommend reviewing these interactions before choosing to do business here. In addition, the owner has been openly vocal online about political positions. Business owners are entitled to their beliefs, however, when those views are publicly promoted in connection with the business, they become part of the brand. While I know many individuals in the area may share these positions, consumers who are mindful of where they direct their spending, particularly in today's political climate, may want to consider this context. Beyond the online presence, my in-store experiences have also been disappointing. On more than one occasion, employees have failed to greet or acknowledge me, and I have stood at the counter waiting for assistance while staff members walked by without engaging. Although many staff members appear to be high school students, which is not inherently problematic, a basic level of attentiveness and customer service is expected and doesn't go unnoticed. I share this so others can make informed decisions. I encourage anyone considering supporting this business to review the owner's public interactions and statements firsthand.

Convenience…read more Not enough staff... not sure what's that about. Can't find any help. It's ok.

1.22.26: I ordered some things online through the Kohls.com website, but when it arrived everything…read morewas all to small. I came to this Kohl's store to exchange my items. Sonja was the customer service rep that assisted and helped me with the return/exchange. Sonja did an outstanding job, was kind and patient with me, and worked her magic even when the computer system tried to yell at her. She made my exchange really easy and I appreciate that! Sonja is quick and efficient and an asset to this store.

Debra is amazing she made my husband's suit fit perfectly. She gave us practical suggestions for…read moredress shirt and talked me out of altering the new one I bought that was too big. We returned and found the right one local. She is fun to work with, nice view if you need to wait. She is worth waiting for. Also she was available and her prices very kind. We will definitely go back and highly recommend her!!!

From the owner: I work from my home in Rathdrum by appointment only. Please text or email to set appointment for…read morefastest response.