My friend had made an appointment here for a wedding dress, after a full day of lovely experiences…read moreat other bridal shops in town Bridal Collections left a distinctly bad taste in our mouths. We had a 3PM appointment which began with a long wait to even be seen. Her stylist looked at photos of my friend's top contenders and told us "Yes, we should be able to find you something." One of the greatest parts of our dress shopping experience at other shops was when our stylist had intimate knowledge of their inventory and their ability to pull dresses that matched my friend's taste. So when the stylist went from asking for pictures to turning us loose in the store, we were taken aback. For $50 we were asked to look through their inventory and waste our appointment time. From here the stylist spent the rest of the appointment balancing between nonchalance and complete indifference. Having my friend remove gowns from their plastic covers and replacing them. After a painful hour and a half my friend did find a dress she was interested in, but after the experience she didn't want to purchase a $2k dress from somewhere she felt unwelcome.

Unfortunately did not have a great experience here while shopping for my sister's wedding dress…read morerecently. This was our first stop of three appointments and it started off great. Our stylist (whose name we were never told) was attentive and excited to help my sister find the perfect dress. She is getting married in Vegas, so was looking for a super fun, and potentially short dress. They didn't seem to have many short dresses, which was understandable and we were willing to have one heavily altered if need be. The stylist did pull a few short dresses (all the ones they had in stock her size, I think) and a few long ones that didn't make much sense, but also encouraged my mom and I to look around. I found a great short dress, but it wasn't her size. Only then did the stylist inform us that they are under new management, and couldn't order ANY dresses. This seems like something that you would have lead the appointment with, especially if you're encouraging guests to shop around without telling them where the proper size areas are. Overall, she pulled some nice dresses, but many of them were just way too matronly for the occasion while others were very casual and didn't suit my sister's style at all. The stylist didn't seem open to feedback, and when it started to become clear that we probably weren't going to be buying a dress from her that day, she eventually just walked over to talk to the receptionist and left us while my sister was still in her last dress. Overall, would not recommend the inventory or staff at Bridal Collections. I hope they can get things figured out, but a little humility goes a long way, and we didn't love having our time wasted.

I have 2 high school aged daughters and this is hands down the best dress spot in Spokane! First…read moreoff you can guarantee they will not allow 2 girls from the same school to buy a dress!!! How cool is that!! The inventory is amazing and they sell Sheri hill!! Which is usually what my girls go for! We've now bought 6 dresses from here!! We've been to other stores in Spokane and none of them can even compare!! The owner is so sweet and so helpful while other places I'm running back and fourth between daughters trying to help tie and zip... I don't here! I've loved all of my experiences here and wouldn't recommend another place in Spokane!!!!

Ashley was so helpful through the whole thing and was the sweetest. We had a tight budget and she…read morehelped us find so many dresses that were within our price range. The dresses are stunning and they have a good selection in the clearance rack as well.

Meagan helped my daughter find her dress - She was down to earth -had great tips - and listen to my…read moredaughter and her wants. She is amazing knowing the product she has and providing Exactly what was needed to make this an amazing experience.

I can not express enough how amazing these people are. Grace went above and beyond to give my…read morefuture daughter in law a magical experience. She never once tried to "sell" my girl a dress. It was always about how she felt, and she felt like a princess. Not just the Bride to Be, but all of us were treated like royalty. From the chocolate dipped strawberries and champagne, to the little charcuterie. Even a nice bottle of NA wine for me. 10/10! Grace, you are a true Fairy Godmother! Biiiig stretch!

Gene is such a great owner here at The Tuxedo Gallery. I loved working with him for our wedding…read more I was a crazy bride with particulars that looking back probably shouldn't have mattered but these guys did a great job adhering to my crazy needs. The Tiffany blue Paisley tie they had was perfect and the suits we picked out were perfect. We had 8 groomsmen so the groom's tux was free and I appreciate that. The location was great and the pickup and drop off times were really convenient. Would recommend hands down.

The gals at the Tuxedo Gallery were so accommodating and easy to work with! We found the exact suit…read morecolor we needed in September for our November destination wedding. They got us in and fitted right away and the suits came in on time. The price was much more reasonable than other places we were looking at for tux rentals. I would highly recommend this business for anyone looking for affordable and quality rentals!

I didn't end up finding my dress here, but I absolutely loved my dress shopping experience! It was…read moreso fun and they had some absolutely gorgeous gowns that in my opinion, were very reasonably priced. The lady helping me was such a vibe. She let my party pick out dresses and then was my advocate when I wasn't a fan of any of the dresses my bridal party picked out (lol) and went and selected a couple of dresses that I really did love! I will absolutely be recommending this shop to any future brides.

Dresses were beautiful but the sales associate did not know what she was doing, repeat put me in…read moredresses that did not fit what I was asking for and fit poorly and were not clipped correctly. Save yourself the hassle and just go to Cloud Nine Bridal.

Carol does amazing work. She was able to help my son get his tux completely altered, perfectly for…read morean important occasion. Thank you so much, Carol!

She was amazing. She hemmed some pants for my wife and had it done in great time and she's fairly…read morepriced. 10/10 we found our in-town seamstress!

Debra is amazing she made my husband's suit fit perfectly. She gave us practical suggestions for…read moredress shirt and talked me out of altering the new one I bought that was too big. We returned and found the right one local. She is fun to work with, nice view if you need to wait. She is worth waiting for. Also she was available and her prices very kind. We will definitely go back and highly recommend her!!!

This place has a new owner! The woman who is the owner is absolutely amazing. I brought in a dress…read moreI bought to get her opinion on how to get rid of a line caused by the liner. She was so helpful and friendly. She helped me problem solve and recommended removing the liner which was heavy and unneeded. It was the perfect solution. She was able to make the alteration and steam the dress so I would have it in time and the pricing was very reasonable. I love the business, how they operate, and their quality of work. I can't recommend them enough!

I was referred to this business by a friend and went in with high hopes, especially because I…read morewanted to make sure I had plenty of time to have my bridesmaid dress altered for a September 26th wedding. My first impression was actually wonderful. Cricket was very warm and friendly when I dropped my dress off on July 21st. I needed the dress let out slightly around my thighs/hips and also needed the length adjusted. Cricket explained that the length would likely be $80-$100, but recommended waiting on the length until after the sides were adjusted because changing the fit could affect the length. I paid $40 that day for the initial alteration. After nearly a month without hearing anything, I called on August 19th to check on the dress. I was told I should have been given an estimated completion date and that they do not call customers when alterations are finished. I went in on August 22nd to pick up my dress, only to find that the alteration had been done in a completely different area than what I had requested. When the dress was originally pinned, I had specifically stressed that I needed the adjustment closer to my thighs rather than higher up around my hips. Thankfully, another woman working that day immediately recognized that the alteration did not look right and could see where it needed to be corrected. She offered to redo it overnight and asked me to return the following day. I live quite a distance away, so having to repeatedly drive across town was frustrating, but I was willing to do it because I wanted the dress done correctly. I also explained that I still needed the length altered, but I had previously been told to wait on that until the fit around the hips/thighs was corrected. A few days later, I returned expecting the adjustment to have been corrected, but instead Cricket had completely opened the dress back up so we could essentially start over. At that point, I felt more confident because she was personally pinning the dress and I was able to explain exactly where I needed it taken out. However, I was then charged another $140 for the length alteration. I had originally been quoted $80-$100, but was told that because the dress had multiple layers, it would cost more. Cricket did waive the additional charge for the hip/thigh alteration since she acknowledged that the first alteration had been done incorrectly, but at this point I was already frustrated and felt I had little choice but to pay the $140 because I needed my dress completed. I was told to return September 5th to pick up the dress. Unfortunately, when I came in today, the dress was STILL too tight around my thighs and uncomfortable to move in. When I explained that it needed to be let out a little more, I was told that I needed to close my legs. No further alteration was offered. At this point, I didn't even feel comfortable leaving my dress there again. I am now just three weeks away from the wedding, have spent $180 total, and my dress still does not fit the way I originally requested. I will either have to wear it uncomfortably or spend even more money somewhere else to have it corrected so that I can actually move, sit, and dance comfortably at the wedding. unfortunately my experience was extremely disappointing. Between the miscommunication, the repeated trips across town, the incorrect alteration, the unexpected increase in the quoted price, and ultimately not having the dress altered correctly after spending $180, I cannot recommend this business based on my experience. I will not be returning for future alterations.