Terrible. Could not open door, no one on site to help. The area was a sheet of ice. Never went in…read moreunit, wanted to close account, and asked for some type of a refund, the manager was very rude and denied everything that I said. Never again, and will not refer anyone there!

From the owner: Trying to find storage units in Reading, PA? We have the RV storage, boat storage, and storage…read moreunits you need in Reading, PA at Storage Sense on North 5th Street. Storage Sense offers drive-up storage units and outdoor parking for boats, RVs, and vehicles for new movers and residents alike in the Reading area. If you're clearing out storage space in your home or storing items on a more permanent basis, Storage Sense in Reading, PA has the self storage solution for you. Whenever you are ready to begin storing in self storage units in Reading, PA, make sure to rent from Storage Sense. Want to get started today? Rent storage units in Reading, PA online today with Storage Sense and our contactless storage rentals!

I can't tell you how much better this storage place is compared to others near by!!…read more The building is huge, clean, and secure. There are multiple levels of security and the elevator is huge and fast. The owner, who is there all week, is super nice and helpful. You can tell he really takes pride in his business and maintains the utmost in customer service. There are ample dollies and carts, all in great condition. The temperature was perfect and both the unit and the halls were pristine. Before you go spend the same amount of money on a terrible unit nearby, come check this place out!!!

Excellent customer service from Ron. Quick and easy process to get a unit - very clean and easy to…read moremove in and out of. Highly recommend.

I've used this facility twice and the customer service is top notch. Great people to work with.read more

Please just take my advice as a customer, and avoid this storage facility at all costs. I have been…read morea customer for only 5 months, going on 6 months, and I just received a letter indicating that my rent is going up 45% next month!!! This is their business model......get you in, then increase the rent an absorbent amount! This facility and company is completely unethical, and that is putting it so politely. It frankly is theft.

I've been renting a unit for several months now and I would recommend storage sense to anyone…read more Amanda,who works in the office is fantastic. She makes renting here so easy and is 100 percent helpful.

Paid for unit F20 on Aug 11,2023. I took all the precautions and purchased damp rid buckets, moth…read moreballs, rodent spray, sticky traps. I also bought 2 plastic utility shelves for storage to keep boxes off the floor. I could not put all my things in the unit because between Aug 11 and Aug 23 I got 5 mice in 13 days on sticky traps!! I had to stop taking my things there and remove the few things I stored. Amanda in the office stated "this is public storage you should know to expect rodents"

My mother had a storage unit here for 12 years. The owners were always so kind to deal with. We…read morerecently were finally able to get up there and empty it. They were very kind in helpful in us getting moved out.

Within 4 months they raised the price of my storage unit from $60 to $105 per month. They don't…read morehonor the price quoted even for 6 months.

Minus 100 stars ..be very aware of this company. I have…read morenever rentered from them but they have charged my credit card and now I'm left fighting to get my money back. I spoke with them they admitted they charged my card and said they would fix it but didn't. Currently waiting for a call for the regional manager to see if he can fix the problem ...very concerning fraud

If I could rate zero stars, I would. In warly May 2025 I had a trailer hitch and wiring installed…read moreon my Jeep. The next day I had a dead battery as a result of an incorrect installation of the wiring. I took my Jeep back the following day as by that point I had no interior lights or AC/fans. After 3 hours of their installer attempting to correct the issue, ai had my Jeep towed to the dealership as the 'fix' made things even worse. I went 3 days without my vehicle and had to pay the dealership to correct the issue. Since then I have made multiple attempts to have UHaul reimburse my expenses and credit a portion of the installation fee back to my credit card which the manager at the time promised to do when I was there for them to correct the faulty installation. UHaul will not return my calls and at this point I am completing the paperwork to file in small claims court. I do not recommend this branch, or at this point any UHaul branch, as they do not fulfill their promises and do not know how to correctly install hitch wiring.

Prompt service from maintenance technician and even cooler monthly rates…read more Would recommend to friends or family.

This place is great for car enthusiasts who don't have enough garage space but need extra space to…read morework. Electric for all your tools, lights & equipment. You can rent extra spaces to move cars in & out as you're working on them. Nobody bothers you while you're working. It's cheaper than an actual garage when you consider utilities and insurance, if you can even find a garage to rent for body and mechanical work. I've been helping my buddy work on his racecar and when my garage lease is up this is where I'll be. It's also gated & you can rent online. Best deal in town.

Perfect solution for storage in Exeter Township. Second time I've used them and both experiences…read morewere exactly what I needed. Most recent situation was that my wife and I were about to move. Most of our belongings could be moved by the moving company, but my hobby stuff was too fragile to be moved that way. I have a large-ish collection of radio controlled planes made of balsa and foam. It was a tight fit but I was ammendment to put all of it into a 5x10 unit safely for a little over a month, and once we were in the new house, got it all out over a period of days. The climate controlled inside storage was perfect for my needs. Great service at the front desk, painless experience overall. Highly recommended!