Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

Do yourself a favor and NEVER use this company…read more The tankless water heater descaling service is a SCAM! My water heater kept giving error code of blockage, and I had to reset it every other day. The tech Anthony recommended descaling. I was charged close to $900 for diagnosing the water heater and descaling it. It only took him 5 min to set up the descaling, the rest of the time was just waiting for the heater to flush itself. My water heater gave the same error code the same night. I called Plumbing Express again. Another tech came, he said he couldn't find anything wrong, he said maybe due to strong wind. He just hit the reset button, which I knew to do it myself. I called Plumbing Express again. This time they didn't come, and gave me $2,000 quote to repair the piping and all that. I debated for a long time between repairing and replacing the whole system (my system was only 5 years old). I decided to call another plumbing company for second opinion. They came and found the inlet water filter being extremely dirty and blocked. They cleaned it, and now my water heater is working like new again, and the new plumbing company charged me less than $100. Cleaning the filter was supposed to be part of the annual maintenance descaling that I paid Plumbing Express to do, which they obviously didn't do and I paid $900 for. They even mis-diagnosed and wanted me to fix the whole plumbing system for $2-3k. It is insane! Another issue was during the first appointment of fixing my water heater, I also asked Anthony to look at my shower faucet because it didn't control temperature very well. It was working fine besides the temperature part. He unassembled it to look inside. He said the cartridge needs to be replaced. He had to look for it and would call me back. Anthony put the shower faucet back. The same day when I used the shower, I turned the faucet and it fell off. It was very obvious that Anthony assembled it incorrectly. He came back and couldn't put it back because the parts inside broke already. He said he would call me back about replacement quote. Never called me back. I had to call office multiple times. After that, they said the faucet is too old, there is no replacement part, I would have to replace my entire master shower system. Not only Plumbing Express didn't fix my shower faucet, they completely broke it. They turned a simple problem into something they would cost me tens of thousands of dollars to fix. Now I'm still living with my faucet broken off and still trying to figure out a way to fix it without breaking my bank.

Chris is highly skilled and honest. He has always taken great care of our plumbing needs from…read moreservice to new fixture.

Huge thanks to the CR Plumbing team! Quick to respond to my plumbing crisis. Assessed the…read moreproblem, repaired it quickly and even recommended a handman to help with repairs of the collateral damage. They were also very quick to respond to my initial request for service. I highly recommend them!

If you're looking for a knowledgeable master plumber with several years of experience and great…read morecompetitive pricing they you should call Mr. Johnson. I had a problem with my toilet running and making noise. He came in, educated me on the issue, and gave me options on my repair. I'm happy for the talk as it was just a better measure to replace 2 of my toilets. He came in the next day and took care of 3 issues quickly without any hassle. He even unclogged my slow draining sink for me and wiped down all of the surfaces. I will definitely be using him in the future as the time is rapidly approaching for me to replace my water heater.

This company was recommended through another app. He came out the same day I called. He showed me…read morewhat the issue was, and talked me through what he was doing step by step. He is also reasonably priced. I will use this company again should I have any other plumbing issues.

Awesome. Fixed several issues for us and was very reasonable! He also made detailed notes with…read morepictures so I could try to get a refund for a poor installation he fixed for me from another plumber .

Nathan was responsive, professional, and reasonably priced. We plan to use him again in the future,…read moreand would recommend him to friends and family.

Excellent customer service! Wade rescued us in an emergency, above and beyond what we could have…read morehoped for. He operates with integrity and truly cares about his customers, character traits that are so refreshing in our current times. This is the first time I have written a review, but this experience really changed things for me. You can trust this company!

I can't recommond Wade Plumbing any more strongly. Wade was punctual, explained what he needed to…read moredo to fix the problem, and his rates were very reasonable. Hopefully I won't have anymore plumbing problems; however, it's great to know that, if I do, I know who to call!

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

The plumber arrived within 2 hours of my call for a clogged main drain which I really appreciated…read more He snaked it and the water flowed fine when he left. But two days later the same clog came back. I called and they did come out again for free but I ended up paying for a hydro jetting service the second time that probably should have been recommended first. Friendly guys but felt a bit like they took the cheap fix first just to get a service call fee.

RUN and don't look back I was advised by an independent…read morecontractor that I would soon need a new unit. So I called Realiable H/A. They came yesterday to replace the whole unit, took out my still working unit. Then they couldn't get their new unit to work. My family have to endure the heat wave now for two days. They promised to return saying the new unit has a defective part. And today they called saying they have to reschedule because their tech was sick. Am sure if I was short on my payment, they would not accept my excuses. BTW they are going to say they can't find my account in their system. That's their favorite response.

Horrible company. The tech told me my system was not worth repairing. 6-year-old TRANE system…read more He lied and said the blower motor was going to cost $2000. A capacitor $350 and he said I was 6 pounds low on freon. My A/C was repaired for $300.00. The blower motor only needed to be replaced. My capacitor reading is at 10. Did not need a new one and my unit was slightly over the amount of freon for my unit. Lies, he was trying to sell a unit verses what I called him for - to fix it

I've been very happy and satisfied with the level of professionalism and availability with the…read morecompany. From the moment I called them, they were able to come out the same day. I've used them a handful of times in a short period of time to address some items at one of my homes. They give you a 4 hour window of when a technician will be able to come. They updated my newly purchased homes kitchen sink pipes to an S Trap and also brought my water heaters thermal expansion tank up to code. When the technician has entered the house, they wear the shoe coverings. I really appreciate that. I've mostly worked with Gary who was very awesome and also Matt. If you pay with cash/check you can get a 2% off.

Our water heater stopped working and I had to call True Plumbing again. Hunter came out the very…read moresame day and said we had water around the bottom where the pilot light is. When we replaced it, the new one was placed directly on the basement floor with no pan or anything around it or under it. Our basement has never flooded before (in 25 years) but it looks like some water may have come in near the new water heater. I don't know why else there would be water inside the water heater at the bottom. Hunter said they can no longer honor the warranty for the water heater because of this. It seems like it should have been raised off the ground at least a couple of inches when it was installed or had a pan of some sort to protect the bottom of the water heater. But I'm not an expert on water heater installation so what do I know? Hunter got the water out with paper towels and relit the pilot light. Hooray! Hunter saved the day. I think he may have changed the setting back down to its lowest because we are running out of hot water very quickly when showering. Hopefully that's all that has been done. We keep forgetting to check it until we're freezing in the shower :)

I LOVE Danny Carden Plumbing. My water heater broke and they had a new one installed 24 hours…read morelater. They are quick, efficient and the staff is courteous and friendly. I will never use a different plumber. THANKS DANNY CARDEN!!

Would give zero stars if I could. Had a blocked sewer line, they sent 2 young guys out who ran a…read moresnake down my toilet drain, with no success, went outside and searched for half an hour to find clean out cap ,again with no success . Then I was told I would have to get the city of PTC to locate drain line and they would return to finish the job. Wrote them a check for $160 and they left. Out of desperation I called a different company who came out the same day found the clean out cap and took care of the problem and it cost me another $200 plus. I called Cardens plumbing telling them that I didn't think that the guys they sent out were experienced or equipped to do the job and requested at least partial refund. I was told he would talk to the crew when they got in and would call me back the next day. That was 8 yrs ago and I'm still waiting for that call. I thought perhaps he had decided to not cash my check after talking to his crew, because several days went by and my check had not been cashed, but then 2 wks later I noticed it had cleared the bank. I have forgiven ,but will not forget the horrible experience.