My husband and I work hard to be easy customers, he's worked in service and I've worked in customer…read moreservice for many years, so we try to be really easy to work with. This is the only negative review I've written about any of our wedding vendors. We went with these guys because they were in Fort Collins since we got married near there, they seemed reasonable in price (cheaper than most of those we got quotes from), and they had good reviews overall. However... I was not impressed. They started out seemingly easy to speak with and get info from, but immediately after we made a down payment I started struggling with them and it continually got worse the closer we got to our wedding. There were times I felt they lacked in responsiveness to questions we had, they were unhelpful and often rude in answering questions the closer we got to the wedding, and made our payment process super difficult (we accidentally cut a check that was an over payment and instead of simply providing a refund they added stress to our plate by voiding the check and making us render new payment - I've not had other vendors in the past do something like that so I was super shocked at how unprofessional they were in handling this, and this was never discussed with us as a company policy of theirs so we were caught off guard). Even being on the other side of our event by a couple weeks I'm still so frustrated with how we were treated. Also, I recommend to all other couples looking to get married carefully read the fine print, they will gauge you for anything they can (be it removing a line item and being fined for it or outrageous cost for setup that they didn't discuss ahead of time). I felt like the closer we got to the wedding the harder and more frustrating they were to work with, and didn't even give us an adequate delivery time window until basically right before the wedding which was very difficult when we were trying to juggle so much stuff at the same time. Thankfully everything got delivered and picked up and seemingly without trouble, but ultimately I will never again rent from them and wouldn't recommend them to others. Additionally the owner's inability to take feedback and work with a customer to remedy their experience shows to me a lack of effective leadership and a disregard for their customers. Ultimately to me reiterates that had I known then what I know now, I wouldn't have done business with them.

Very easy to work with! We only needed a small amount of chairs for our wedding and they had great…read morecommunication and excellent customer service. Thank you!

Our experience with Best Event Rentals in Fort Collins, CO was extremely disappointing and…read moreunprofessional. The farm table we rented was delivered to our garage the day before Thanksgiving, and when we went to set it up, it was immediately clear that one side of the legs was broken. The table would not safely stand upright. The underside showed obvious damage: splitting wood and a metal bracket shifted out of position, preventing the legs from locking securely. We attempted to call the company as soon as we discovered the issue, but they had closed early due to the holiday. When the table was picked up on the next business day, I informed the delivery crew of the damage. I also contacted the company directly, explaining that the table had arrived broken and was completely unusable for our event. We took and submitted clear photos showing the condition of the table. The response we received was both dismissive and unacceptable. Instead of taking responsibility, the representative told us: "As for the table I will call the owner about it as she looked at it along with the delivery crew and warehouse crew. From what everyone is saying so far the table did not go out like that and at this point I cannot refund the table." That message was sent on Monday. It is now Friday, and we have received no further communication, no follow-up, and no resolution of any kind. In short, the company delivered a damaged table, failed to provide timely customer service, refused to take responsibility despite photographic evidence, and then stopped communicating altogether. This level of disregard for customers is unacceptable, and we will not be using this company again. I strongly urge others to look elsewhere for reliable rentals and professional service.

This is an addition to my previous review on 5/29/22. I almost never write reviews unless they are…read morepositive because people make mistakes and I understand that, but this is crazy. Guys - this company charged us for tables and linens that WERE not delivered, but appear on the invoice that we paid for and THIS is the response from the "manager". And I'm sorry, who has two employees listening to a conversation, LOL! Oh, and as an even weirder side note, we have been told for weeks that Brittany was out with COVID because we weren't getting a response from her. But somehow she magically appeared to listen in to this conversation? I think not! Please save yourself the hassle - you can clearly see below how they solve problems. Oh, and my "threat" was that I was going to dispute with the credit card company and file a complaint with the BBB. This was clearly their mistake, but I have gone round and round with them. I have no idea who this person is as they have yet to identify themselves (I'm sorry, that's weird too!) Doesn't this sound like a company you want to deal with? Oh my gosh - I would NEVER hire them for a wedding. We did NOT cancel these tables - the caterer required them, but instead ended up paying $200 to buy them and the linens to go with them and had zero cocktail tables and unused centerpieces. This is the most bizarre experience I have ever had with a company! Mistakes happen - they could have so easily made this right. And this wasn't a crazy-expensive rental. Seriously - it was not worth their time, effort and bad reviews to not refund what was not delivered. But instead they have blown us off, insulted us, called us liars and not followed through with what they said they would. This is the latest from this anonymous "manager" - Is this the response you would like to get from a business? "Okay yes I do have evidence that you cancelled items. As a matter of fact I have two witnesses that were listening in on the conversation that your husband had with Brittany where he had cancelled the items himself. I have proof that you paid the cancellation fee and it is on your contract that your husband had signed. There will be no more threats because we printed every email ever time we went in our system and changed your items and what day and time it was that the items were either changed or cancelled. If you would like I can send you the pictures to your personal phone so you can see it for yourself or you can come in and take a look at them in person. We called Mike because he is the one that talked to my coworker to cancel these items. You were given what you paid for and that is it. Any further questions please call my personal cell phone. (970)473-0444 Thank you and have a great day.

If honesty is the best policy then where does that put my man Caleb? Wow. What an absolute…read moregentleman and complete businessman player. I'm madly in love with this entire establishment due to lil C hookin me up every timee!! You want a party no one ever lets die down? Hit up this hot shot spot. . THE ANGUS FAMILY LOVES YALL. (Re did my backyard and have been renting it out )

Ive rented trailers here on multiple ocassions and had great service and an easy time. If you are…read morelooking for a dump trailer that doesnt come with a dilly requirment like needing a 3/4 ton truck to use then this is your spot.

We work with FLEXX Productions for rentals and logistical support for Venus de Miles, Colorado's…read morefirst all-women's cycling ride. They supply all our tents, tables, chairs and linens, and help with supply deliveries to our rest stops. It's not a small (or easy) feat, but the sales staff and the event staff are always up for the challenge. We appreciate their help every year, and I know I can count on them to provide high quality products and efficient service. Photo credit for all my photos goes to Drifting Owl Studio, another incredible business!

FLEXX is such an amazing rental company. I have worked with them for our events for the last year…read more They are extremely knowledgeable and willing to answer any questions you have! They are flexible with your needs on any event and are very professional about everything. Go to FLEXX for all your rental needs!

Rented chairs for a party in Longmont and they more than delivered. Pricing was very reasonable and…read morethey delivered the chairs early because of upcoming weather, no extra charge. They will definitely be used for upcoming events.

From the owner: BC Event's Rentals specializes in party rentals and delivery. We offer a great selection of tables…read moreand chair rentals. We service Longmont, Boulder, and surrounding areas. Let us organize your next event.

What a fabulous company!! From scheduling, to them being promoted, super friendly and efficient. I…read morehighly recommend them!!

From the owner: Whether you're hosting a cozy gathering or grand celebration, we have the perfect rentals to…read moreelevate your event. From weddings and birthdays to corporate events and more, our custom items ensure your occasion is one of a kind!

I'm a property manager on an apartment complex and I needed some chairs and tables for a bingo…read moreevent. Keira assisted me after messaging a few businesses on projects here on Yelp and it was a great idea. Keira was pretty communicative and responded quickly to my inquiry their prices are extremely competitive compared to a couple of other quotes. I got Stephen was the driver he was prompt. They allow you to pick a window that you want for the delivery and the pick up and Stephen was on time for both. He also gave me a call ahead of time so that we could make sure they were in order and not filthy when he receive them, they are reasonably priced nice people, and I'll definitely be using them in the future. Thanks guys!

I rented 6- and 8-foot folding tables for a two-day garage sale. Ordering was a bit challenging but…read moreonce I spoke to a human, I was able to get it done. The tables were clean and in good condition. Pick up and drop off was easy.

Shawna was amazing to work with! We used her partial planning services (month of/day of…read morecoordination), but she was very responsive and available at any point leading up to our wedding, not just the month before. She was always quick to respond via email or text and we never had issues finding time to schedule zoom calls with her. She was present and so helpful throughout our whole wedding weekend. Shawna always offered great insight on calls with our vendors and ensured they all had our wedding day timeline. She called all of our vendors before our wedding weekend to review details regarding timing, parking, getting around, etc. She also gave them all her cell number and was always available, so none of them needed to contact us during our wedding weekend. Overall, we would definitely recommend hiring Breck Mountain Weddings to help with your wedding planning/coordination needs. Shawna truly cared about us and ensured we had an amazing time - which we did, truly the best weekend of our lives! Thank you for everything, Shawna!

Shawna is very personable and listened to all of our ideas to help create a very special event. The…read moretable-scapes were lovely and the details on the chairs made the ceremony feel extra special. Shawna is easy to work with and I would recommend her for any special event.

September 28, 2022…read more I decided to wait until after our daughter's wedding to post this negative review of Libbi Alcorn and her company, Luxe Event Productions, LLC. I hired Libbi on March 4, 2022 as a full-service wedding planner for our daughter's wedding in Fort Collins on September 4, 2022. While I was optimistic and positive about hiring her initially, the result of this decision ended up as one of the worst experiences of my life. Since I was planning this wedding from out-of-state, I wanted an experienced wedding planner to find and work with all the necessary vendors to build a wedding venue on my daughter's horse ranch. I interviewed Libbi and communicated what I wanted and needed from a wedding planner. Libbi assured me she would find and secure the vendors and help me with all the aspects of the wedding planning process to their conclusion. Initially I was pleased and optimistic about my decision to hire Libbi. She was pleasant, seemed knowledgeable about vendors and whom I should hire. Early on, she contacted an outstanding DJ (Brandon Harrington of Suit and Tie DJ Professionals) and I secured the contract for his services. She also initiated contact with a rental company to order a tent and other necessities. As the weeks passed, critical wedding vendors had not been contacted or secured. I would email and text Libbi for updates and seldom received a response. I had to initiate almost all communications, asking her to schedule conference calls, inquiring about what progress she had made with regard to securing vendors, etc. Libbi and I had approximately 4 phone sessions in 3 months, during which we discussed long lists of items that needed finalizing. I was hopeful that she would follow through with her promises, but time passed and nothing changed. Here is a partial list of Libbi's lack of follow through as a wedding planner: On March 18, 2022 I asked about an officiant, and Libbi said she had the perfect choice. He was available, and I asked her to send me his contract. Over the weeks and months, I continued to inquire about the officiant and eventually, she admitted, he was no longer available. I asked her to secure a videographer, whom she said was excellent (and available), then weeks later he was inexplicably unavailable. I asked her to find and secure another videographer. She said she was doing "research" on them but she never followed through with a recommendation or a contract. In our initial conversation, Libbi emphasized the importance of securing a good photographer. My daughter wanted to hire a photographer she had used in the past for her wedding. Libbi had reservations about my daughter's choice and told me she would contact her immediately to ensure she would be a good fit. After months of not receiving a contract nor any communication about the photographer, I called her and she said she had never been contacted by Libbi and was wondering if we still wanted her to do our wedding! I followed through and secured her contract myself. Libbi provided input on available caterers and asked me to select three and select the food items I would like to sample (which I did in short order), so she could contact the caterers, get bids, and set up tastings. I waited weeks for her to get back to me. In advance of a visit I was making to Fort Collins, I reiterated my desire to have the tastings scheduled. When I met Libbi during my visit, she had not set up one tasting and informed me that our number one choice for caterer was now unavailable. I then had to set up my own tasting by going to the caterer's restaurant, contacted the catering manager, ironed out all the details (which took days of communication), and secured their services. Libbi never once communicated with our caterer. Early on, Libbi created a wedding board and said she would post ideas on it (and asked me to do the same) so we could establish a unified wedding plan and scheme. I posted 99% of the ideas and Libbi only made one or two comments on all my posts. We never discussed the information on the wedding board, and after I terminated her services, she pulled the wedding board so I would not have access to it. Libbi told me she was "almost finished with our wedding budget" mid-April but I never received any budget-related information. On April 11, I asked Libbi for names of 2 florists so I could call them and visit their shops to discuss wedding flowers during my upcoming stay in Colorado. She did not provide me with any names. One month later, Libbi set up an initial phone meeting with a florist, whom I really liked. I did not receive any follow up information from Libbi about the floral contract. After I terminated Libbi, I called the florist and she said she had reached out to Libbi on three separate occasions about the wedding flowers but she had never responded. Libbi promised to help me with the creation and ordering of the wedding invitations, yet provided no assistance. I sing

Libbi and her team were so responsive and creative! They made our son and his bride's May wedding…read moreso beautiful--perfectly designed for the tastes of the bridal couple. Luxe made us feel unique and special each time we met or spoke. They minimized stress (&expenses!) and helped us truly enjoy this special day. I cannot recommend them highly enough!

The owner Joe is fantastic to work with. They have all you need to host a huge event.read more

From the owner: Caldera Event Group, LLC is made up of a wide network of experienced event professionals who plan,…read moredesign and execute events on behalf of its clients as well as consult on same with the end goal of bringing social, corporate and charitable events to the proverbial next level.