I can't emphasize enough the high regard and appreciation my family have for Mike and William after…read morethey helped get my mom's AC unit back up and running promptly. It started with an evening call asking for guidance after her original HVAC company left her without a reasonable repair option. Not only did Mike promptly find a solution that night, he had William out first thing the next morning to make the repair. Do yourself a favor and just call them to schedule. They are the real deal.

Mike is absolutely amazing. I had been trying to find someone to fix my thermostat and he was there…read moresame day with a smile on his face. He walked me through what he was doing, let my dog hangout with us and made me feel comfortable. I don't love strangers in my home, but Mike even reminded me to lock my door on his way out as he is a girl dad himself. We need more people like Mike! I have missed my cool air, especially in The Arizona heat, and he had it up and running within an hour. Will absolutely be going with Mike again and recommending him to friends and family going forward.

I called Wilson Crew Heating & Cooling when my AC wasn't working properly and another company had…read morecome out to assess and told me we needed a new unit. I really had called for a quote on a new unit since the other guy doesn't install them. Trey offered to stop by the same evening and gave assurance that he'd get it working it if he could, and the cost of any fixes would go towards a new unit if that was the route we needed to take. Trey made it out the same evening and worked in the dark to get our unit up and running. Turns out we don't need a new unit right now! Really appreciate his effort and diligence with diagnosing the issue to get it repaired and at a reasonable price. I appreciate that he's honest and didn't recommend a new unit when it's not necessary.

Had the unfortunate experience of dealing with this company and family when I first moved to…read moreArizona. I had two units down, and they came out to "fix" the problem. They demanded I paid in full, even though they needed multiple trips to the house to complete work. I protested, but they insisted. And of course, the work wasn't completed. The AC never blew lower than 76 degrees. And now 18 months after they "fixed" the problem, the same two units are not working again. What a cowinkiedink! And conveniently 6 months out of warranty on their work! I would've gotten more satisfaction if I burned the $6 grand

If you're looking for AC installation and you are looking for a Carrier brand look no more. Start…read moreoff with DANETTE who was completed honest with pricing and if you have any questions she'll be the one to ask. I thoroughly had numerous quotes and salespeople coming to my house. Each salesperson would beat the other contractors quotes. Danette is the one who informed me to always look at the model numbers they are quoting you with. If you don't go with Coolzone if there's anything you read about this is read the description of work but the model number and see what they are trying to give you. These companies are trying to sell you the cheaper brand Example a new build carrier ac. It's a carrier but a new build brand, basically cheaper but if you want a true Carrier brand go off the carrier website and make sure you tell them you want the model number off the website. Anyways with Danette's information and honestly showed integrity. If you're liking Danette quotes and information then Dakota will follow up to do a walk around to see if there's any final touches before installation who is very knowledgeable and professional. No matter how expensive you buy a brand Trane Carrier or whatever the single most important thing in your investment is the INSTALLATION. The morning of installation Josh, Tom , and Tylor showed up on time and very professional and will always stop what they're doing to answer your questions. These guys showed up Approximately 730ish in the morning and stayed all the way until 730 at night to make sure the installation was superb. They would have stayed longer if I or customer wouldn't be happy. I'm a customer who likes small business contractors cuz these bigger ones have to make there money back from tv ads and commercials. Coolzone will make their money by integrity and workmanship. Dave the owner super nice and will make sure the investment will be worth your while. Hope this helps who reads reviews and thinking of a new ac unit. Thank you Coolzone.

I am surprised at the amount of great reviews for this company. My experience was the complete…read moreopposite. I called Cool Zone because they were authorized to perform warranty repairs on my ac system. The tech found that the compressor had failed and needed to be replaced. He confirmed the unit was still under a parts warranty so my cost would be the labor and new freon that was recommended. He quoted $3,300 for 4 hours of labor! Then said if i purchased a maintenance plan that covered 2 visits for both of my units it would be cheaper at just under $3,100. What? That doesn't make sense. You Buy a service plan and pay less ?!! I expect that the "maintenance" is not intended to take care of the units but to give them 2 more opportunities to overcharge for additional services. I was told they would check availability of the compressor and his office would call me the next day. I was charged a $89 diagnostic fee. I told him his office told me the fee would be waived for repairs over $300. It was obvious to me that he had no intention of sharing this policy with me and said he would discount the repair bill after the work was done. I heard nothing more from them. It has been 2 days. After looking into his price I was told by 2 different companies that the quote was at the high end of the range for a unit that was NOT under warranty. I did not share this quote with either of these companies until after they priced the repair. Both told me the same thing and both quotes were competitive. A different factory authorized business is repairing the unit including line set cleaning and new refrigerant for $1,800. This is a predatory business overcharging people that are stuck in the AZ heat with a broken ac unit. They say a sucker is born every minute. Dont be a sucker! Stay away.

Bryon from Canadian Air helped service some fancy friends of ours. They were really impressed with…read morethe quality of service and professionalism. They don't Yelp, but know I do, so they asked me to post some kind words of appreciation for them. I get a call today from my neighbor who needs new AC units installed. They had a home warranty company, but they were taken advantage of. I always wanted them to use our Canadian Air guy, but you are tied to who ever the warranty company uses. Finally they moved on getting now where after 5 years of getting the run around. They FINALLY were able to use our favorite trusted company. Unfortunately Bryon from Canadian Air is semi-retired so they are no longer are installing units, but they are still servicing. Highly recommend if you want a seasoned air conditioning professional who is very honest and fair in priicing.

Responded very quickly. For just about what other companies charge just to show up, Jesse diagnosed…read moreand replaced the faulty part. All within 30 minutes. Very professional and clean as well. Could not have gone better.

Professional, Knowledgeable, Kind, Considerate and Fair price service…read more Always on time and answers texts and phone. Don't trust the big boys you see on TV advertising. Call Desert Chill instead for an honest and trustworthy diagnosis.

Mike at Desert Chill HVAC was recommended by my Doctor. I called Mike on Friday, explained what…read morethe problem was and he said he would be out the next morning (Saturday). When he hadn't showed up or called by 10:00 AM I texted him asking when I might expect him... my text showed he read the message an hour later but no call. That night I texted him asking if I could expect him the next morning (he said he was working everyday) but no reply. The next morning I saw that he had read the text the night before but again, no response. I would DEFINITELY not call this company if I needed any HVAC work done, I wasted a whole weekend for nothing... still have the problem but must wait another week for someone as I work during the week also. ZERO STARS (is there anything lower??)

Very honest company!! Gerald gave me an approximate estimate over the phone and confirmed when he…read morecame out to house. He didn't try to upsale me on an expensive unit I didnt need. Install team was professional and courteous. They went above and beyond!! Will continue to use tgem for all my future hvac needs.

I just had a technician come out from AirZona and I am very happy with the service I received. They…read moreseemed very honest and were helpful. They repaired a minor problem at no extra cost and now my AC is working again!

If I could give them a negative number, I certainly would. Frank has jerked me around since the…read moremoment he was assigned this job. He didn't call me to start with and when I did get a hold of him, he promised to be out "first thing tomorrow" I had to call him to even get him to show up at noon. He was here for 15 minutes and left, supposedly having diagnosed the problem. He did not file the report with Old Republic for three days. It was approved the same day and he did not order the part until late Friday night. It is now late Wednesday night and we are still sitting with a portable swamp cooler and the house in the 80s. SUPPOSEDLY, the part will be here tomorrow and, if we're lucky, it MAY be installed by the end of the week. The kicker to all of this is we live in Sun City Arizona. The temperatures have been in excess of 100 degrees every since he started this song and dance routine. My roommate and I are in our 60s and we have three dogs. This is more than just inconvenient, it is a health hazard. Long and short, avoid this company.

I was assigned Sysko from my home owners warranty and the parts had to be ordered which came in the…read morenext week and it took another 2 weeks to fix my AC in the middle of August in Phoenix. Also, I was charged $850 and my home owners warranty said I owed $560. There was an issue with the fan outside which they said they would fix, never heard back from them after contacting them twice.

Anthony James replaced our heating/air-conditioning system 6 years ago. Each year they send a…read morereminder for the annual tune-up. This Trane system is amazing - Efficient, problem free. From installation to annual system checks, Anthony James has been terrific - exceeding our expectations each year. We recommend without reservations!

AC Unit Replaced Good Morning. We are original homeowners…read more During the entire 10 years of owning the home, we have suffered with a hot room. No matter what we did or who did it, we could not get that room cool. That one room has a Thermostat which kept our AC unit continuously firing and our eldest Grandson continually complaining. I was so tired of having to replace the capacitor every 1.5 years. We replaced so many of them we kept a spare capacitor. Our annual household budget included $1500 per year in maintenance fees just for the AC unit. We did a lot of research on AC units. We selected Trane because of quality and longevity. We replaced our 4 ton Carrier unit with a 5 ton, 2 phase Trane. We also replaced our gas Furnace with a Trane Furnace. Replacing the Carrier unit has been one of our better decisions since owning the home. We selected Anthony James Air Conditioning & Heating (www.anthonyjamesair.com, anthonyjamesair@gmail.com, 623-244-4006) to do the work. They are recommended by Trane, they are a Trane Comfort Specialist, have been established since 2008 and are owned by 4 brothers. This company is amazing!!! We were told they would start the job at 6:00 am. I walk outside at 6:00 am and all 4 brothers, each with a large working van are starting to unload. They were here from 6:00 am until 3:30. They did not stop for lunch or breaks. They just worked their tail off. They fixed our hot room with the addition of a heat vent (sucks heat out of the room - sorry, former accountant, not sure of the technical name) and optimized the air handlers in the attic. End Result: Our Hot room is no longer hot and is now consistent with the rest of the house. The AC unit hardly runs and is so very quiet. Most of the time, when the AC runs, only the 3 ton portion is running. We also installed two phase thermostats which include software algorithms for balancing the air flow. (Who knew). We are Very Very please with Trane and Anthony James Air Conditioning and Heating. 623-244-4006