Great friendly service! They really took care of me and was very detailed with all the information.read more

The front desk staff is rude, the wait is very long, the report sent to your doctor is barebones…read moreand just keeps telling you to come back every six months for more radiation straight to your breasts instead of getting clearer images and making a better effort of doing such. This was all bad. The worst part? The mammogram tech went out of her way to shame me for the length of time between mamo's even when I was doing what my doctor told me to to do. The shamming was unrelenting. If you want people to come in for mammograms maybe don't shame them if it's been a while since their last one, your making things worse not better. Guess who doesn't want to come back now because you all were so rude? Me. Be professional, don't be a jerk! It's not that hard.

Absolutely the worst experience ever.. had a 3pm appointment, I was told to arrive by 230pm.. at…read more330pm I asked what's going on.. the front desk said they would see me in another 20-30 minutes.. Unacceptable and unprofessional.. I'm going to ask my insurance company to check for insurance fraud

I have been at this imaging center 4 times probably and had consistently poor experience every…read morevisit. One of the visits ended up being a few hours as technician couldn't find my order that I had with me. She then also left me seating for over an hour and when I asked why is it taking so long she explained she cannot find my order so she is trying to get a new one and she cannot get images out due to some technical issues. But they don't communicate that to you, you just sit and wait. The same technician was also very rough during the scan and when I let her know that she is hurting me she answered that this was normal for the scan. During other 2 scans with 2 other technicians the experience was nothing but easy. There was pressure but absolutely nothing compared to to the first one. Front desk staff have the worst attitude. You can tell they don't want to be here. Every time I come in there is something new with the check in process. Today the new thing is Kip's check in. QR code I had from pre-check in I completed at home was not scanning, so I had to re-enter all information again. Then credit card reader also was not working and didn't even read cards just threw an error so you still have to go to the front desk for assistance to the front desk and again they have so much attitude. The prompt on kiosk would say see the administrator and administrator with the attitude is yelling that you didn't do something. The prompts need to be updated before sending you to the administrator as they are directing you wrong. During the previous visits when they didn't have kiosks and you have to pay at the window hey would attempt to make you pay in full and also call you days prior to collect the full payment. When you ask to split the payment they say you cannot do even though you can and you can even split the full amount into payments. Overall would suggest to avoid this location. I received surveys from Inova and submitted complaints about previous visits.

They have some customer service issues…read more Staff is not great. The billing system has serious problems. If you want a minor copay bill sent to collections instead of you for payment this is the right place.

Nice technician who helped me through the painful and challenging process. Nice changing room as…read moreusual (still have a locker named Wonder Woman). Clean overall and efficient. Beware of paper-based and then tablet-based (digital) paperwork that seems to be duplications. The receptionist a bit cold, but otherwise no issue.

This is not my favorite facility, but if I need imaging done right away, Tower is almost always…read moreaccommodating. I have had significant issues with charges being more than quoted over the phone, incomplete communication about authorization, deductibles, and other things. However, generally speaking, they have gotten the job done. I don't like that parking needs validation and they only validate up to 1.5 hours - and some mammograms take longer with ultrasound and additional imaging. They also can be a bit short over the phone, and fail to provide context that other radiology facilities might be more inclined to include. However, I do appreciate that this location has a broad range of services available and is prompt with answering calls and attempting to answer questions. Never my first choice as there are some amazing radiologist in the area, but a lot of them have inconvenient appointment times and can take months to schedule. I wouldn't suggest parking on the street, as the police ticket cars immediately when the meter expires. The parking garage is also an issue when going for a first mammogram as they tend to take longer. For subsequent visits, they are good about getting patients out very quickly while still doing what needs to be done. Though, you may feel rushed, I do like it better this way than worrying about having to pay for going over time in the parking garage. One thing I don't like about them is that they had been charging $20 for a CD to bring back to your provider. The other radiologists that I've been to have never charged me for a CD, so I was very disappointed as my provider was shocked that the CD costs exta and she prefers the CDs to go over the findings with patients in an extended consultation with lots of visuals - she apparently needs to CD to do this effectively, so I was not able to receive the same level of detail about my treatment plan that I previously received, due to having my imaging done at Tower Radiology. I hope that they reconsider this charge. Anyway, I think it is better to know what to expect going into it. I added an extra star for convenience.

I have been coming to this location for a number of years for multiple services. The staff is…read morealways friendly and the space welcoming and they take good care of their clients. I have always had great experiences with the technicians and front office staff for my mammograms. The only reason I didn't give it 5 stars is that sometimes finding availability in their schedule can be an issue. Sometimes, I have had to schedule weeks out and their office hours are not conducive for folks who work 9-5. However, if you have flexibility during the weekdays I highly recommend them!

I came here for a Mammogram. This was probably the best experience I have had so far with having a…read moremammogram done. The nurse who helped me was very efficient when making sure the imaging was done accurately and done right the first time. Highly recommend coming here for a mammogram for those that need one!

Clean well taken care of. Great staff and doctors. My father fell and got a hematoma on his head…read more He is 92. They treated him very well and made sure he was ready before they discharged him.

I was sent to this office by my dialysis team, who recommended them very highly. I could…read moreimmediately see why they were so enthusiastic about HealthQare Associates. I was put at ease right from the start by the courteous, highly professional and compassionate staff. The preparation for the procedure involved starting two IV lines, which in my case, due to very small veins, is easier said than done. I had people sticking me in both hands at the same time, but they were super nice about it. Somehow, everyone managed not to become aggravated. I was especially impressed by Dr. Raggio, who was patient, personable and very knowledgeable. He thoroughly explained everything that he was about to do and made sure that my decision to go ahead with the procedure was well-informed. I can't say I've ever had fun during a medical procedure, but it was quick and easy, and I actually enjoyed the experience. If only all medical teams were this good! Oh! and they give you a sandwich and something to drink while in recovery; a very thoughtful gesture when you've been instructed not to eat or drink anything after midnight the night before. A really nice touch!

I have had Botox in many areas as I travel and/or follow the recommendation of friends or peers…read more Dr Sor is hands down the most professional, empathetic and precise administrator of this service. He listens to what I want and helps me achieve the results I am looking for. He also ensures my comfort and realistic expectations throughout my visit. Most will apply a "cookbook" approach, injecting standard areas with minimal regard to personal goals; Dr Sor customizes my treatment and discusses his approach. These are attributes you don't find in every fast-paced office. Dr Sor nails it. Every time. And-my results are always amazing. His staff are excellent. The office is comfortable and welcoming. Parking is easy. I highly recommend Dr Sor, with as many stars as I can pick!

My experience at Composition ID has been amazing. I am only 8 weeks into the nutrition program and…read moreI am seeing phenomenal results. Down 12.1 lbs of fat and 14.8 lbs overall. When I started, Rafi sent me a nutrition plan that was customized to my specific needs. The next part is on me - pick foods within my macro plan and eat them consistently. Rafi checks in with me weekly to give me feedback on my food diary. The regular accountability has helped tremendously. Another thing that I love is that I'm eating real food and I'm not skimping on calories. This program isn't set up to starve/deprive you and if you follow it, you will see results. I've been telling all of my friends about this program and needless to say, I highly recommend this place to anyone reading this review. I want to send a special thank you to Composition ID for helping me work toward my goals.

I had my first DEXA scan and RMR with Rafi in January. I knew, going into it, that I would not be…read morehappy with the results because of how I had been neglecting my health and fitness, but hey.. you've gotta start somewhere. Rafi was encouraging (even though my current state was pretty unhealthy) and gave me the tools that I needed to start my health and fitness journey. After two months I went back for a follow-up scan. I was a little nervous because I didn't think I would see much progress but much to my surprise I had dropped fat and gained muscle. Once again, Rafi was encouraging and told me to keep up the good work. In another four months I went back in for a follow-up scan and was happy and encouraged to find that I've lost a total of almost 13 pounds of fat and have gained 4.5 pounds of muscle. Rafi provided me with the knowledge I needed to work towards the results I wanted and seeing those results on paper is a huge motivator for me. I'm feeling healthier, happier, more fit, and I am looking forward to seeing the results of my next scan. Thanks Rafi!

It was the most pleasant experience! Very professional,…read morecaring and kind staff, at front desk/check in & technician. They worked with me above & beyond their job. Thank you very much for being soo kind!

We had a good experience with this group. Initially, they lost the referral from the neurologist's…read moreoffice. Upon follow-up, they were very apologetic and worked hard to get us scheduled quickly, i.e. the same day that we talked. They were very accommodating and worked hard to fit us in. It all worked out.

I posted this on the Ultrasound website and wanted to be sure this is on Yelp too. Fabulous…read moreappointment and service! Awesome customer service every step of the way, including when patient spoke to the staff and questioned their system of taking information and verifying the information. Amazingly when same patient repeatedly questioned the protocol of the office, calmly the staff addressed the question and followed their requirements. In this case the patient behaved as if they should be in charge and as if their personal information should already be understood. This appears to be the perfect lesson to honor protocol, imagining the reaction this same patient would have if anything went wrong. Each step of the way the service was 5 out of 5. Outstanding. Reminder this was a Mammogram screening, and I felt I was in the best of care throughout the appointment. Thank you, Ultrasound Associates!

I was surprised to find this little office in Southern Towers of all places.... but it was nice!…read moreIt's clean and warm when you step into the office. The service was pretty good and fast-the lady behind the counter took my info, got me to sign forms, gave me directions. Simple. I got my ultrasound quick enough and the doc/nurse who handled the care was professional and friendly. No complaints there. I think the best part is their service is really fast. They sent me results to my regular doctor within 24 hours!! That's a super fast turn around time! I really appreciated that because waiting for medical info is the worst kind of wait. I'd recommend this place!

If you go to this location, be aware that their entrance is actually around the back of the…read morebuilding. I arrived at 6:30am for my MRI appointment and there was no signage regarding how to enter the facility. I had to discover the entrance for myself when the front door unlocked at 7:00am. Once I entered the office the nurse on duty told me that their MRI was not working and did I get their voicemail. I, of course, did not. It would have saved me a trip. Sheesh. Seems like a shoddy place to do business with. I had no interest in re-scheduling and wasting more of my limited time. Will be seeking a refund from the service that sent me there.

Horrible website. No one answers the phone or calls you back. Unprofessional. Get your…read morereferral changed to another place.