Called BNG about a month ago when my gas oven wouldn't heat up. Brian came a few days later and…read morehad my oven fixed in less than 30 minutes. He was prompt, professional, and took the time to explain the issue to me and how to avoid it in the future. I highly recommend BNG!

What a great experience, was having issues with our Fridge, they were able to come out very…read morequickly and the Tech took the time to insure all was correct, fixed the initial issue but while there found a couple other items and took care of that, the cost was very reasonable. If you have appliances issues I highly recommend BNG

I would highly recommend Sam!! I filled out an online form for a dishwasher repair thinking I…read morewould hear back the next day. Sam called me that night and scheduled to come out the very next day! He was prompt, courteous, and very knowledgeable. 5 stars do not seem a high enough rating.

Sam was amazing!! Before he entered my home, he put on protective booties to keep my carpets…read moreclean. Found the problem and fixed it. I am a happy lady.

EXCELLENT. Kevin and Karen were wonderful to work with. They were great communicating on the…read morephone, they showed up when they said they would, fixed exactly what was needed, and were upfront ahead of time about the cost. Honest, reliable, quick and incredibly helpful and knowledgable. 10/10 would recommend!!!

Answered call promptly and showed up on time. Quickly diagnosed issue and instead of replacing part…read morewhich would have probably been half as much as new washer just recommended buying new. I appreciate the honesty and level of service. If I need anything else repaired I'll definitely reach out to this husband and wife team!

Very responsive. Very accurate quote to fix my washer. They came and got it done quickly and…read moreprofessionally. I will use them anytime I need appliance repairs. .

First time using M&M. Gary was on time, friendly, and no pressure. Diagnosed problem with our…read morewasher and made recommendations. Ultimately decided it made more sense to buy new than repair. Will call on Gary for future appliance repairs.

We were very impressed with Mike's Appliance Repair! We called at the end of the day, and Mike…read morecame the next morning. With his thoughtful, methodical way of investigating our issue, he was able to resolve the problem right then and there. Mike is very personable and knowledgeable. Thank you!

I called Mike in a panic newer washing machine not working. He took his time to diagnose the…read moreproblem. Excellent service will always be my go to guy!

I contacted Sneath Appliance Services about a service call for my failing refrigerator. Nathan…read morecontacted me quickly to understand the symptoms and to explain his service rates. Nathan also understood that I was reluctant to spend money for a service visit/repair that could exponentially exceed the value of this 20+ year old refrigerator. As a result, he provided me with several troubleshooting tips that I performed to help narrow down the root cause of the issue. I was able to check these things the same evening and share updates with Nathan via text. Once again, he responded promptly (after hours), and determined that repairing this refrigerant leak was going to be expensive. I credit Nathan with saving me a lot of money to repair an old refrigerator and, at the very least, money saved for a service visit which would've resulted in the same answer. In conclusion, Nathan was polite, professional, and a great communicator. He didn't charge me for his remote troubleshooting or the pro-tips. I highly recommend Nathan at Sneath for servicing all your appliances.

From the owner: In-home major appliance repair service.read more

They dryer we ordered was delivered today. Dominic and…read moreMerlin were excellent. They came a bit early, installed the dryer and made sure everything was right before they left. They couldn't have been more pleasant and helpful and knowledgeable about what they did. Thank you!

Wow! Beautiful showroom with something for everyone. I met with Martin and chose a GE Monogram…read morestove & dishwasher. Both were installed yesterday. I couldn't be happier or more thankful. Excellent service!

The service call came because my LG refrigerator was shutting off and showing an error code. I…read morehad to unplug and replug the refrigerator to reset to keep some semblance of cold inside. The technician answering the telephone was very pleasant. He gave me a choice of times. The initial time was later that same day I called! Another time was given in the event that the technician was unable to make the timeframe I first chose. The technician then later called to ask if he could come early!!! YES! He came out, explained thoroughly what the code mean and what he felt the issue was and fixed it immediately. He also explained another issue the code could mean but thought that it was only the fan issue and not a coolant issue. So he fixed it quickly and ensured I knew to call him should the issue reappear. I was very pleased with the honesty and integrity of the men in this company. They chose to do their business in honesty, not overcharging for service not necessary. Because I am an older woman, many companies seem to try to take advantage and overcharge. NOT THIS COMPANY!!! CALL THEM! I now have a fully functioning refrigerator that has been going strong. The whole cost was less than $100. The technician even gave me information on what to ask for at Home Depot/Lowes to fix the issue of re-hooking up the water line after the water line was moved during a downstairs complete remodel.

Great service. I put in a request on a Sunday night and he came next day to service my…read morerefrigerator. Based on this experience, I asked him if he could come dor dryer. He came another day on time and fixed it. I am glad I came across him and will keep asking him for any appliance issues.

Miguel has repaired our fridge, and today our dishwasher. Super friendly, kind, efficient and…read moreknowledgeable. Also very patient in taking the time to show me the issues and how he resolved the problem. Being a woman my dogs were acting protective of me, he was very professional and made me comfortable as we joked about their behavior. He also offered to come right back if there was any kind of issue, as he would be in the area most of the day. I can't thank him enough for being super patient while explaining his diagnosis of the issues and immediately fixing them! I wish all techs were as wonderful and efficient as Miguel! Highly recommend! And appreciated his ability to quickly fix the problem and patience and time throughout the visit! THANK YOU Miguel!

Service has just been reputed for next week. CLOVIS arrived…read moreearly on Friday after his first visit on Monday and he ordered the parts. He was efficient and did the job in only two hours repairing my washer so it no longer leaks water out front door; repaired my dryer so it gets hot to dry clothes. I highly recommend Doctor Appliance. (Samsung upright washer and dryer).

Friendly, prompt, and honest. Came out same day and did a very honest assessment of my fridge…read more Told me the exact issue and proved it to me.

Good service, but the process felt impersonal and the tipping prompt was off-putting…read moreI recently used Andy Duck Repair and overall I appreciate the service they offer. I'm giving it a bit of time to make sure the repair holds, but so far things seem fine. That said, I do have two concerns: Everything was done via text. The booking, estimate, and payment were all handled by text message. While that's certainly convenient, it also made the whole experience feel a bit impersonal. I'm not old, but I still value some human contact and connection with the company I'm hiring. The tipping prompt felt inappropriate. When I went to pay the invoice, there was an option to add a tip for the repair tech on top of the quoted price. I really dislike this practice. Restaurant servers depend on tips as part of their income; repair technicians should be paid an adequate salary by the company, without the customer being nudged to subsidize their pay. In short, I appreciate that Andy Duck Repair addressed the issue, but I hope they'll reconsider how they handle customer interaction and tipping in the future.