Amazing selection of top shelf Bourbon and craft beers!!! Super friendly staff that really take…read morecare of their customers!!!

Best beer selection in Chico!! If we had another kid, we'd name them Spike...cuz anyone with that…read morename gets huge discounts here. Don't judge me. But seriously, despite the lack of hot dog buns, Spike's is epic! Also, the dude that owns it, Ken, or Kyle, something like that...nice human!!

The best dang liquor store in Chico amazing customer service goes in above and beyond for his…read morecustomers and knows what he's doing

This is our go-to spot for booze when we stay at the America's Best Value across the street. They…read morehave a massive selection and the guy that is always there is really nice. LIQUOR BANK.

TL;DR: DO NOT EVEN LET THEM SEE YOU WITH ANOTHER PERSON, EVEN OUTSIDE THE STORE, IF THEY DO NOT…read moreHAVE THEIR ID ON THEM. If you don't have yours, send in the other and go in a frickin' ninja mission. I am SHOCKED at how strict they are with their ID policy. I've never experienced such a strict policy before. I came in from going on a walk earlier, so didn't have my ID with me. The person at the counter told me they couldn't sell to me without it and mentioned that they have to scan it to allow the transaction to go through. So I went out to go grab my husband because he had his on him. I am clearly over 21 being 32 years old. Typically (and by typically I mean every other time except for this one), this is satisfactory, especially when we're trying to buy a couple bottles of wine. There's never a suspicion that one of us os trying to buy alcohol for the other because one is underage. They go far above and beyond the legal requirements to such a ridiculous extent here. One of the employees literally cited a recent experience where they had to deny someone who was born in *1935* because he didn't have his ID on him. The bars in Chico aren't even that strict and they are notorious for how strict they are. 2 stars instead of one because I don't blame the employees at all, I'm just frustrated at the policy overall. One of the employees even asked if they could help me find anything. I really want to emphasize that it's not their fault, and I fully support them not being willing to sacrifice their jobs for some inconsequential person to buy some alcohol. That being said, I don't think I'll be back or I will at least avoid. My story isn't nearly as severe as the other reviews, which I 100% believe.

Dear Customer Relations Team,…read more I am writing to formally report a very disappointing experience my parents and I had at one of your BevMo! store locations today. My father was attempting to purchase a bottle for an upcoming wedding. Although I was not purchasing any alcohol or making a transaction, the cashier insisted that every person in our group present identification. I explained that I am 32 years old and was simply accompanying my parents, who are both in their 60s and were the only individuals making a purchase. The situation escalated when the manager stated that it was store policy to ID everyone present and ultimately refused service when I stepped outside the store. As a result, my parents were unable to complete their purchase. We fully respect and support responsible alcohol sales and compliance with ID laws. However, denying service to a legal purchaser because other adults are present -- even when those adults are not involved in the transaction -- felt excessive, unnecessary, and poorly handled. The interaction left us feeling embarrassed, singled out, and unwelcome. This experience also raises an important question: if a minor enters the store with their parents, would the parents be denied service as well? If this is indeed the policy, it would be helpful for customers to see it clearly posted and explained before reaching the register. We are long-time customers and did not expect to be turned away in this manner. I hope this feedback will prompt a review of how this policy is enforced and communicated so future customers do not have a similar experience. I would appreciate a response regarding this matter. Sincerely, Julian

Absolutely terrible! So rude and disrespectful, not helpful at all. Will never be going here again…read more They should have a bouncer at the door if they refuse to sell to anybody with a child even if the buyer is of age. Ridiculous. Save your time. Protect your peace and never go here

The best liquor store in town. Norm's wit always makes my day. And where is law can you get…read moreCalvados?

extremely rude owners overcharge $0.75 to use atm- and…read moreminimum atm puchase must be at least $10 if one complaint about unfair treatment they kick you out and start yelling in arabic just don't go there

These guys are ASSHOLES. DO NOT GIVE THEM YOUR BUSINESS…read more I didn't know the CA law about no returning of alcohol. So I attempted to return alcohol. Naturally, the guy behind the counter with the slicked back hair, had to explain that I couldn't do that. And of course, I probably should have known the relevant law! That much is on me. But what I didn't expect was how UNPLEASANT and ANGRY this guy got in response. He looked at me with such contempt! He looked at me like I was a threat, or a moron, or somehow like a guy endangering his business. I want to be clear-- I was 100% sober, I was well dressed, making good eye contact, trying to communicate well-- and this guy basically YELLED at me, he was furious. It was insane how out of proportion his reaction was, to what I did. Not every customer is going to know every law. When a customer doesn't know a law, that doesn't mean they are a bad person or deserve to be spoken to harshly and without any sympathy. It is BASIC CUSTOMER SERVICE to be CORDIAL to the people who are supporting your business. When you ATTACK someone, you are no longer holding up your end of the bargain by creating a space where people feel SAFE to do business. I will not be coming back here, I am literally afraid to return, this guy looked so damn mad at me!

The people there are so friendly they have been kind and generous if you don't have enough money…read morelike a few cents it will have you pay them back I'm really good at doing that I still owe them 50 cents they're really good people and I respect them they're better than the liquor store down a few blocks from where I live the place where I go to is the city liquor store there's a man that runs it he's not the one with the accent he's an older man he's got gray hair glasses and come off very disrespectful he was disrespectful to my friend because of how his hygiene is due to his mental illness he was saying nasty things to him I don't like that guy at all my advice to you come to Dick's bottle shop they have my beer which is the bottle of steel reserve I don't like to go anywhere else for it but sub places are open late at night and early in the morning like a.m. p.m. if I desperately want a beer or two

I got a bottle of champagne and the cashier just ran my card, never actually saying what I owed…read more When I got in my car I decided to check my receipt because I had a feeling something was off and he had charged me $6 over what the bottle cost. So I took it back in and he said that he didn't know how that happened, there were some snacks added to the charge somehow. Super shady and not cool. Check your receipts, folks.

I personally recommend. This is a family owned business. Very strong community ties ..Very kind.read more

When the chain liquor store forgot to place my 5-gallon keg order two weeks in a row, it was time…read morefor a change. Star had my brand (Farmers) in stock. Good price. They even carried it to my truck! When I went back for another keg, I received the same friendly great service. I'll be back!

I love this store, esp this location. Ample parking and the staff is always really nice and…read morehelpful. I stop by here about once a month bc it's close to Costco so I usually hit this spot up right before my monthly Costco visit. They have really fun seasonal treats to eat and also seasonal items to decorate with. I really love their furniture and candles, too. They have great gift items and good coffee and tea selections. I used to live in Europe and I appreciate their European food treats. I got a bunch of honey fr Germany this last visit. It was well priced and pretty delicious! Glad to have this store to visit when in Chico!

Went in to buy candles. Got candles from the bottom shelf . At checkout Maya told us they were not…read morediscounted but agreed that the advertisement is misleading and advised that the bottom shelf was overstock. She asked her manager Sara to assist in making this right. Sara declined and stated no discount and that it was not misleading as the bottom shelf had no clearance sign on it. Upon checking out Sara had attitude and continue to tell me that I was wrong on thinking this display was misleading. Maya remained nice and helpful.

The Russian man that works here is extremely rude. I am over 21 and was perusing the aisles to find…read morewhat I wanted. He came back to tell me to hurry up and that I looked 18. When I brought my things up to the counter, he looked at my ID for a solid 3 minutes, and finally said it wasn't me. After cussing and accusing me, I tried to explain that my ID was indeed real. He claimed my height was incorrect. He then refused to sell to me and made me wait outside while my boyfriend bought his things. The selection is good and it's a well kept store. But I will absolutely not be returning to this place ever again.

Best liquor store in town with most personable employees. These guys may not have been born in…read moreChico but they are definitely a part of the community now and have been for years.