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Ray's Eastgate Auto

1.0 (1 review)

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10 years ago

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Walla Walla Valley Honda

Walla Walla Valley Honda

(48 reviews)

Underriner Honda provided me one of the best car buying experiences out of many. I let them know I…read morehad done my homework prior to coming. Elias in sales was very helpful and straight forward. The offer they brought me for my trade-in was spot on. The price they were asking for the car I wanted was also spot on. No wasted back and forth time. Steve, from finance, found me a good loan and had everything ready . No time wasted there. I took the car back for some touch up work, the service manager remembered my name, having only met me once, briefly. All staff were friendly and willing to answer questions. The only quibble I have with the whole process is their web site uses TradePending to value your trade-in. When at the dealer, they use KBB. TradePending's value is not near that of KBB. In my case it was way higher. If you are doing research prior to going in for a new vehicle, keep this in mind.

My wife and I recently purchased a new Honda Odyssey from Underriner in Walla Walla. We live in…read moreTricities, about an hour away. The deal was largely done before we went to the dealership to pick it up. They made it SO easy and stress free. They valued our trade (very fair) and found the color combination we wanted and got it in. Jarod the sales manager and Jason in sales were both exceptional to work with. This is a family-owned dealership, which is always our preference. They work very hard to provide a no pressure, hassle free experience. It's getting hard to find dealerships like this that actually value their customers and go the extra mile to make sure they have a great experience. I highly recommend that anyone looking for a new Honda or used vehicle give Underriner an opportunity to earn your business and trust.

Legacy Chrysler Jeep Dodge Ram

Legacy Chrysler Jeep Dodge Ram

(14 reviews)

Shysters!! Run!!!…read more We verified their service manager lied to us multiple times that we can verify, about our repair and we had to take our car to a different shop to find out they screwed up the alignment so bad that our tires were destroyed when we drove the car after getting it back. & we had to replace them. They actually gave us our car back with the dash AWD alert light on so they kept the car for another week to fix that problem. Second shop said they've never seen an alignment this bad ever, & we've been bring our cars to them for the past 4 years. We had to use Legacy Dodge because the power stealing went out and they had to replace. I took photos of the ruined tires that had been riding on the outer rims. I was in the shop and they showed me the 6.0 & 6.4 readings for the alignment while it was on the rack. Owner refuses to take ownership of the problem even after weeks of giving him every single piece of evidence he asked for & we've been forced to obtain a lawyer to get justice because no amount of actual evidence is enough for the owner of Legacy Dodge, who is NOT the same owner as Legacy Ford. We will see him in court, because our experience with them has shown them to be both irresponsible and lacking any semblance of integrity whatsoever. We are contacting Legacy corporate where they get their brand licensing from, & Chrysler too to report this problem. God help anyone who is forced to use Legacy Dodge for their fleet!

We can't thank Robert Bates at Legacy Dodge enough for working with us over the past few months to…read morecome to a resolution over our truck purchase. After months of back and forth, Robert Bates stepped in and was committed to finding a solution that suited both of us. splitting the cost with our family and getting our truck back up and running. Robert kept in touch throughout the process and his commitment showed us he truly cared about settling this whole situation. Thankfully we are back in our truck, the one needed to kickstart my business which got sidelined when this whole mess hit. We are grateful to put this behind us and be able to move forward. We are grateful for the opportunity to put this behind us.

Ray's Eastgate Auto - car_dealers - Updated May 2026

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