John is my preferred choice for bicycle repairs in Tsawwassen; he possesses extensive knowledge…read moreabout bikes and provided a swift turnaround for puncture repair/servicing on my road bike at a very reasonable price. My bike was returned to me in pristine condition! I would highly recommend John.

I've taken my bikes to John more than 5 times now. Always quick and courteous service! He does…read moregreat work. At the time of writing this I see only one review of 1-star. He does a ton of great work and deserves better. He is quick, professional, and more than happy to accommodate extra adjustments or anything you need. Highly recommend.

Top notch service . They did an excellent job to tune up my ebike and it was ready the next day …read more Quality personnel at this place !

Kyle was great. He repaired my road bike with a replacement wheel set and seat post, tuned it up…read morefor a very good deal thanks mark

We were visiting Vancouver Island from California and honestly didn't expect to find a full-service…read morebike shop of this caliber in Nanaimo. Coal City Cycles absolutely exceeded our expectations. Our trip could have been derailed when my son's wheel was damaged during a ride. Robin and his crew rebuilt the wheel and had it ready the very next morning. The workmanship was excellent, and the wheel has been flawless ever since. While we were there, they also fitted my son with a new saddle, and he says it's the most comfortable saddle he's ever ridden. They didn't stop there--they helped another friend with a broken wheel, diagnosed an intermittent electrical contact issue on another friend's e-bike, and even set us up with rental bikes so everyone in our group could keep riding and enjoy the day. The customer service was exceptional from start to finish. Robin and his team are knowledgeable, professional, and genuinely care about keeping people on the trails. They went above and beyond to save our riding trip, and we couldn't be more grateful. If you're riding on Vancouver Island, I can't recommend Coal City Cycles highly enough. This is exactly the kind of local bike shop every riding community hopes to have. Five stars all the way!

This is our go to place for bikes, service and accessories. we have been going for years and have…read moreall our bikes from them (some hybrid and some mountain). I cannot recommend them enough! today was icing on the cake when we walked in with my daughters flat tire (she is 11) and she asked them to teach her. I wish I caught the guy's name - he has helped me before and is always so nice. He patiently taught her and she walked out of there with a fixed tire and beaming smile so excited from that experience.

Great bike repair! I brought in my crappy 15-year-old bike, with a snapped chain and worn-down…read morefreewheel. Some replacements and tune-ups, and it works better than ever.

Highly recommend The Rusty Nut ! amazing mobile service, have had our e bikes serviced here for a…read morefew years, quick service and returned to your door! Thank you

Tony advertised a Shoprider explorer 888SLN scooter for sale on Facebook marketplace. I sent him a…read moremessage and he responded with in minutes and I took the drive out to Ladner to look at it. It was in absolutely amazing condition and I bought it for a fifth of the price I would have paid for a new one. Tony was helpful and friendly. I can not say enough good things about my experience.

Excellent knowledge, great communications for what you need vs what you can afford if budget is an…read moreissue. They rebuilt my bike for me and it cost me less than buying a new one. 10/10. Awesome customer service every time .

I've just biked home from the Bike Repair Centre on my newly repaired bike and I'm delighted by the…read moreexperience. I've tried out five other Vancouver bike shops over the past decade for various small and larger repairs. Over the past three years, I've been to three different bike shops because of a clicking sound and a ride that felt increasingly not smooth. A couple of places thought they knew what it was and fixed something, but the clicking continued with no improvement. The third place couldn't hear the noise and suggested I just wasn't getting the friction shifter for my gears exactly in the right place. When I brought my bike into the Bike Repair Center, John went over it with me and very quickly showed me a number of problems - a wheel that was ancient and causing vibration, a gear set and chain that were worn, and pedals that were worn out and loose, among other things. As I'm someone who doesn't have a background in mechanics, I greatly appreciated John's ability to quickly and accurately pinpoint the problems and explain them to me in simple terms without talking down to me. He was great with all my questions and seems to consider education about bike care part of his job. It's a slow season and he said it would take a couple of days to finish all the work, but called me the next day to say my bike was ready. The ride home was unbelievably smooth. No noise or vibration, everything feels steady and tight, and my bike feels much safer and infinitely more enjoyable to ride than it has for at least the past couple of years. I'm delighted with the whole experience and will be returning here for ongoing bike maintenance and repairs, and recommending this place to friends. Thanks, John, for excellent, quick, respectful service at fair prices.

This review is about business ethics & just straight humanity. I decided to take a trip from…read moreAnacortes over to Orcas Island on my personal E-bike to ride the island and up Constitution Mountain. About 2 miles from the top of Constitution, my motor seized up and I was in a really tight spot. I coasted back down to the campground and started putting water on the hub to cool it down, but it was already shot. The problem was, I was solo and didn't know anybody on the island. I called multiple businesses and taxis, but no pick up or responses. I left a message with Wildlife Cycles, thinking they may have a solution for a way to get my E-bike and I back to the ferry terminal, which was about 16 miles away. Hell, the closest hotel was in East Sound, a couple of hours walking a bike on a narrow road. With the sun getting lower on the horizon, my last resort was hitchhiking, to which a lovely local couple, and fellow bike riders, picked me up and gave me a ride all the way back to the ferry terminal. Within that time, Wildlife Cycles texted me back!!! Mind you they were the only response that I got from the entire island. The gentleman explained that he was off island, but asked me what my current situation was and what my plans were. I informed him about the ride I had got and how I no longer needed his assistance. Think about it, I didn't do any business with Wildlife Cycles, as I had my own E-bike, but yet they still reached out to help a bicyclist in need. I have no doubt if I still needed a ride, they would have 100% figured out a way. This small interaction speaks VOLUMES about how they run their business and who they employ. Hats off to Wildlife Cycles!

If you find yourself on Orcas Island in the San Juan Islands take a tour with Wildlife Cycles…read more We're in Deer Harbor and Ben though they were closed today the owner, Vicki went way out of her way to accommodate me and my friends. She set up an E-Bike tour that was epic. Her and her team went way out of their way to say the least. When on Orcas and you want to tour the island via E-Bike Wildlife is a must!! Peter is the Man!!

I recently took my bike in to the Bike Zone in South Surrey…read more The tune up cost around $100 After two rides the entire gear mechanism fell off into the spokes. When I explained what happened to the manager he could not have care less. Not even an apology let alone a refund. I suggest you avoid this store at all costs.

Finding a reliable competent bike technician is difficult, especially one in the White Rock area…read more The Bike Zone is now my go-to place for tune-ups and repairs. I'm really happy with the service, turn-around time and the people at the store. Thanks Bike Zone

I was traveling in my motorhome from Fairbanks Alaska to Southern California when I had a flat tire…read moreon my e-bike. I called Abby bike shop and told the owner of my dilemma and could he help me with same-day service. He told me he certainly could to bring the bike in. He evaluated the work required and the parts required and I was in and out in less than two hours! I had read about this family owned business and other recommendations that his prices were extremely fair. As I waited for my bike to be finished several local customers brought their bikes in and told me of the quality service and the extremely fair labor rate and less than competitive prices on his parts. I thoroughly support your using Abby bike shop for any of your repair needs!

good pricing, good service and a local family owned business. can't recommend them enough;)read more