My wife's car died right before Christmas. These guys were super friendly, fast and helpful! Andrew…read moreshowed up and did everything he possibly could with a pain in the ass car(2018 Honda Pilot) that doesn't have an easily accessible Neutral override. He got it hooked up and on the way after pulling out a few tricks. They lifted a huge weight off my shoulders a gave me some peace of mind right before Christmas! I can't thank them enough and they will absolutely be my first call if I ever need a tow!

Very friendly competent staff. Found the issue with my car and fixed it in minutes. Paperwork all…read moredigital. Love it!

You cannot find a better towing company in the state of RI or southern MA. They're the best and no…read moreone else can even come close and need not try. Thankfully I haven't had to use their services in about 4 years, but I've recommended them to several friends over the years and they've gotten rave reviews.. they're well known in town as well and anyone will tell you to call them first. they're a family business and treat each and every customer like family and with the utmost respect. You never have to worry about your car being damaged if you have them tow it, they treat it like they would treat their own. All the drivers are polite and courteous. I wouldn't call anyone else!

I was in a recent car accident, mello's & sons towing came to the accident and since being from out…read moreof area. They accommodated a place at the shop while I waited for a ride home. I felt a small town presence but with many locations they have great experience and up to technology. Very nice operator and informative and exceeded his job expectations making sure everything was taken care of and after accident.

The kid attempted to place my Volvo on flatbed on steep angle and in the process smashed the front…read moreend into the ground thereby pulling off the front grill!

This place is terrible, the tow truck drivers are incredibly rude, gave us no contact info did not…read morelet me ride in the cab with him and got lost with my car which would not have happened if I was with him. The office woman on the phone robin was rude and sarcastic on the phone and refused to hold her driver accountable because he was lost they brought my car back to their garage and forced me to pay 170 for a tow that was supposed to be free through AAA but they had "no information". I would never recommend this place if it was the last tow company on earth.

Today I broke down on the highway and needed a tow. I called empire towing and recovery. They were…read morevery quick and professional. My car was towed off the highway. The tow driver was even able to get my car to be repaired at their service center too!! Very convenient! They were not over priced. I will definitely be using them if I ever need a tow thank you!

From the owner: Empire Towing and Recovery offers state of the art towing and recovery we have wreck master trained…read moreoperators and nice equipment to get any job done for an amazing price

Responsive. Check. Fast. Check…read more Courteous. Check. Professional. Check. Fixed my wife's issue withOUT having to tow? Check. [Cars should really still have tool kits on board...time to add a couple of wrenches to her EDC.] Art (driver) and Katie (office) were both awesome and helpful and saved the day! Note: They were dispatched by AAA.

1. The "Ghost" ETA…read more You were probably told "20 to 30 minutes," which slowly turned into two hours. There is a special kind of bridge-burning that happens when a dispatcher keeps promising the driver is "just around the corner" while you're watching the sun go down. 2. The Customer Service Disconnect Usually, when you're calling a tow truck, you're already stressed. Dealing with a driver or dispatcher who acts like your car breaking down is a personal inconvenience to them is the fastest way to earn a one-star review.

I had my car stuck in the snow this winter due to Rhode Island's horrible towing habits. The…read moreTiverton Police took it upon themselves to call a towing company even though I had someone already coming down and on their way. When they arrived they were nothing but rude and I had told the police prior that I would not have any money if a tow truck did come down. The old man poked me (first of all, DO NOT place your hands on me) and said that I need to pay. I told him that I didn't have any money so he gave me his card and told me to pay by this weekend (which I did) OR ELSE he was going to get the police involved. Meanwhile, they carelessly ripped my car out of the snow and took off the black lining under my front bumper as well as almost took off my bumper. Careless and rude. There are much better reputable companies out there to go to.

I've had to bring my vehicle there multiple times for the same problem. I am a business owner and…read moreout of respect for George ( original owner that has passed away) I kept coming here. It's been a sad turn of events. George passed, one of his sons passed from an over dose at work. Mechanics drinking while working on vehicles and the younger mechanics coming back from lunch smelling like weed. One little four eyed weasle was very rude when I asked if my truck was ready. I can't have people like that working on my company trucks. Stay away. Look elsewhere. Sorry George. RIP buddy.

Totally awful con job company. Charged my 93 yr old dad over $500 to winch his car off a car wash…read moreroller he was stuck on. Took all of 10 min. Claimed we left without paying but tow driver said we could leave. Then 4 days later called my dad demanding he come pay them immediately. Sent a letter with a lot of nonsense about how we dont understand how the charges are calculated but did not send an itemized invoice! Deceptive taking advantage of the elderly.

David at South Coast was awesome. Our truck broke down,and he was so courtesy and understanding…read more Very knowledgeable and professional Would definitely recommend the company.

Called,received a fair quote.Car removed same day.Ben,who picked up vehicle was professional and…read morefriendly.I would definitely deal with them again.

Five stars for this one! I called and asked for a quote. The quote was more than anyone else's…read moreand the car was picked up just hours later. Excellent job by Rafael. A consummate professional! Thank you Patricio Towing & Junk Car Removal. Doug