Today I broke down on the highway and needed a tow. I called empire towing and recovery. They were…read morevery quick and professional. My car was towed off the highway. The tow driver was even able to get my car to be repaired at their service center too!! Very convenient! They were not over priced. I will definitely be using them if I ever need a tow thank you!

From the owner: Empire Towing and Recovery offers state of the art towing and recovery we have wreck master trained…read moreoperators and nice equipment to get any job done for an amazing price

I was almost run completely off the road by one of their tow trucks. The guy driving was such a…read morehorribly reckless driver, he almost hit three cars (mine included) to go first in a merge lane in front of a gas station in Bristol. Horrible. And when I called to talk to someone about it at the business, they pretended it wasn't their truck, which you can see from the photos it clearly was.

I thought he was fair. I brought my just bought suv for an inspection. They kept it 5 days and…read morethan told me it need new breaks & exhaust at a cost of 1700 bucks. When I told George I would take it back to the guy I brought it from, he charged me 50 bucks. I changed a sensor and brought it to Speedy. It passed. I used to trust Bill's but not any more.

The owner is a real jerk and the staff seems afraid of him. Promised things they could not deliver…read moreon. Never again.

Absolutely horrible! Brought a single tire to be mounted onto a rim that was in perfect condition…read morewhen it was dropped off. Got the car back and there is a giant chip in the wheel that was not there prior. Twigg's won't take responsibility and refuse to make it right for damaging my vehicle. Their reasoning was "well we did you a favor and got you into the schedule and only charged you $30". Yeah, you also damaged my car that wasn't damaged prior to being there. I should have read their reviews first, I guess there's a reason they only have 2 stars. Absolute trash service and quality. Before and after pics are attached

Called,received a fair quote.Car removed same day.Ben,who picked up vehicle was professional and…read morefriendly.I would definitely deal with them again.

Five stars for this one! I called and asked for a quote. The quote was more than anyone else's…read moreand the car was picked up just hours later. Excellent job by Rafael. A consummate professional! Thank you Patricio Towing & Junk Car Removal. Doug

Honest service and advice, very fair pricing and fast accommodations…read more I have saved so much time and money using this garage. Several times I had the dealer hand me a $2000+ list of things I needed to do only to find out a third were not needed and the rest were double the price. As I wait for my car during services I constantly see panicked walk-ins that are taken last minute or hear calls that they agree to take same or next day. The only problem I have ever had in the past was they were always so busy it would be hard to get them on the phone. The employees were handling phones and the car work. They have since hired an amazing person in the office that is a pleasure to talk to and makes using Barrington Auto even better.

Rude employees that yell at customers about their personal issues (specifically an employee in a…read moredenim vest, with gauged ears, multiple tattoos, and a mustache) -ignores appointment notes and disregards requested services -doesn't call you to inform of completed services -occasionally forgets to complete agreed upon services on the scheduled date; necessitating leaving your car for extended periods, or coming back on a different occasion. -claims to offer free annual inspection to autoclub members, but does not honor this offer. -claims to offer yearly coupons via email, but does not honor this. -poorly coordinated parking lot that isn't equipped to handle the amount of vehicles that are being accepted into this facility at any one time. Customers are blamed for not better navigating a literal one-way maze. Used to go here out of loyalty from years of previous service, but will now be searching for a new mechanic after multiple consecutive negative experiences. Very unfortunate and disappointing.

Not reliable. Do NOT use this company. I waited 2 hours and then texted Todosales owner who told me…read morethe tow was canceled due to the driver being sick. The owner never canceled the tow with company that requested the tow. When I called to complian the owner never answered the phone.

Fast, quick, easy to talk to and schedule, quicker than Triple AAA!…read moreWill be using them again