Shout out to Glenn for helping me with his service. I was shopping for my brother, and came in…read morethis store as soon as they opened on a Saturday morning. Glenn was so kind and friendly, helping me find everything I needed. And he was extremely patient too, because I probably asked him 200 questions. His customer service was spectacular, he even offered to go to the back to search for a certain size I was seeking. And truly made my shopping experience memorable. Thank you, Glenn! :)

As I've gotten older and portly, there is nothing more demoralizing than trying to buy clothes that…read morefit. Not a problem here at all. The salesperson Alexander was extremely helpful and showed me the various styles available---all in my size. The clothes aren't cheap but good stuff usually isn't.

We came here to buy a suit for the wedding. Obviously we've never done this before so we needed a…read morelittle guidance. The man who helped us was Otto, he has to be the worst for helping customers that are new to this. He also said they didn't have certain colors, but he would show us something "close" that wasn't close at all. He looked more annoyed by helping us than anything. And when he was writing our information on the paper they have - I was afraid he was going to get something wrong, because his handwriting is chicken scratch. After he wrote all this information down, he took us to the computer and typed in some information, also. We knew after dealing with him these people were not getting our money. Super unorganized and all. Not only that, they just have samples of the colors for rentals, such as half cut jackets that you can just "see" what the pattern is - you can't try it on because they're all attached as one. It's absolutely insane to me. Never again will we be coming here. We asked for his name because we wanted to "give him the commission" and he said they don't even do that - then what's the drive to helping customers then? None apparently. Update: I get these dumb e-mails that remind me for measurements. Well i can't unsubscribe unless i make an account. And I realize that this Otto guy, when he put it into the system.. OUR WEDDING DATE IS WRONG! Told you I knew something would get messed up.

Renter be ware - one of two tuxes was full of hair (salesperson took off what he could), one set of…read morecuff links broken, one shirt wrong size and children's tux's - there is no point to having them measure , they don't have slim (or husky) just the one size they cinch - we ended up having to buy a black suit that night. If you rent strongly advise you pick up at least 5 days better so if yours is in conditions ours was, you have to to come up with a "plan b" as if your experience resembles ours - you may end up needing one. Renter be ware.

Not a fan of this location. I have shopped here a few times, for the most part they have what I'm…read morelooking for but it's not even looking for merchandise is the issue. It's the customer service. The first few times I have been here, the only person I have seen working there are the cashier. I can never find anyone of the floor to ask for help. I never see anyone stocking items or fixing the racks. My last visit is what forced me to write this review. I waited in line for 15 min I was next online and they only had one cashier, after she finished ringing up the customer they started having a personal relationship about having son's in the Marines. I'm like are you serious. Then suddenly it was like I saw a ghost, another staff member came from no where and said miss I will ring you up next. I'm was so grateful for him.

I worked at this Burlington for 5 years, so let me tell you all the tea!!…read more First off, the store is a MESS because the customers have no respect for the merchandise and just toss items on the floor. The store would be cleaner if.. 1. Customers picked up after themselves. 2. Corporate wasn't cheap and hired more people. The biggest annoyance with working Burlington was that they never had cashiers, so all of the floor associates would be ringing half/most of their shift and then barely had time to clean up! It was ridiculous! (and annoying since I HATED ringing) After the pandemic, they put up fake walls and the place is now much smaller and apparently they only have two people on the floor at a time. It looks like they finally hired more cashiers, but they pretty much got every Full Timer on the floor to quit, which is so rude. Honestly, just go to the Newly opened one in Farmingville. It's much nicer. What to expect if you want to work there, 1. Expect to be put in every department and help other departments. 2. You will most likely have to learn how to ring especially if you're on the floor. 3. It's not a good place for Full-timers anymore since they got rid of them all! (I left at the right time in 2018) 4. Lowest raise I got was 2 cents, the highest raise I got was 1.50, and that was before minimum wage was about to go up. Also raises don't carry over, so if you make 13 an hour and you get a 25 cent raise, but next year minimum wage goes up to 14 an hour. You get paid 14 an hour and not 14.25. etc.. It's not cool!! 5. If you want a career with burlington, the only hope is to become a manager, but you really have to show them you're down for it. 6. The hours are ridiculous, one day you close and get home at 12 am, the next day they want you in at 7am! Walking around a giant department store tires you out and you're "Wired" for hours, it's practically impossible to fall asleep right away! But as much as I hated the place, It holds a special place in my heart. It's filled with cheap things and despair! I'm giving 5 stars to combat the Karens that already reviewed this location lol

Had an absolutely horrendous experience here about 5 minutes ago, so angry I'm in the parking lot…read morewriting about it. I have no choice but to use Karako since my groomsmen are in different states, I need to use a franchise, that being said we were in there for 25 minutes to an older man eating lunch and did not help us. Only made snarky remarks saying "oh your wedding is in April, why are you here? It doesn't make sense" well, we want to know how we get my groomsmen setup with suits, my fiancé wants to see color schemes so she can coordinate with her bridesmaids? Absolutely floored that this is the service we have received here. I'm hoping there's another Franchise somewhere because I don't think I can go back here. It's already stressful enough getting stuff ready for our big day we don't need no hangry old man speaking to us like we are a second class citizens

Bob was very helpful with measurements and getting my suit tailored. Excellent service !read more

I received a Gift Card for the Holidays for the Macys Store…read more Personally, I don't shop at Macys because it is ridiculously overpriced! But i did find items in the Last Call and Clearance Department at Deep Discounts!

This Macy's location and I go way back. Always great sales here. After visiting recently, I can say…read morethis is still one of my favorite locations although I don't get to visit as much anymore. Bath towels from the Hotel Collection line were on sale for $3-$5 a pop! Major deal! The sales rep who assisted was so nice and chatty too! I visited the shoe department and while it was okay nothing compares to Herald square's. I also noticed a Toys 'R' Us inside this Macy's location on level 3. When did Toys 'R' Us become part of Macy's? Very cook to see this toy store back on the map. On the way out of the store, the buzzer went off (how annoying lol) but a salesman in the men's department was quick to offer assistance to get it cleared. I love this location! Can't say that enough

I saw a new store opened in Smithaven mall, Primark??…read more I never heard of this brand, what clothing brands do they carry? I'm intrigued, let's investigate. I looked into the line, the brand started in Dublin Ireland. Their website states they will become a circular, more sustainable business. That's wonderful! I want gym socks... I'm not finding anything in the men's section, my wife found something cute for my daughter in law. We go to check out and "I'm" the cashier? Me. I think of My Blue Heaven with Steve Martin as I check out. I liked the convenience of paying quickly. Primark, how about selling some handmade clothing from Ireland? Good prices for back to school clothing, nothing fancy in men's clothing. Slainté!

Gave this place another try. Still terrible. Ppl and management are very rude. Went in for. A shirt…read moreon a table to at was marked $7 got to the register and rang up $9. I asked the cashier and she just stared at me. The manager came over and was very rude acted like she could not be bothered. Walked over to the table and with an attitude said there's no sign on that side of the table it is what I rang up as. And again like she could not be bothered just walked away giving an attitude. It would been ok but her attitude changed my mind so I just returned the whole purchase.

Go go Lake Grove! It…read moremakes me glad to see upscale stores coming to the Smith Haven Mall area. Why should Garden City get all the high end stores when shoppers in Suffolk county are looking for the same bargains? Nordstrom Rack the title ending Smith Haven Plaza fits well on you. I walked into the store and it was a madhouse! People were shopping, asking questions and trying on designer clothes all at a discounted price. Did I just describe heaven? I loved seeing the Brooks Brothers Men section. This is a brand that I wear so I welcome the discount. I bought on season a beautiful shirt-jacket for the fall. The check out line was long, it seems the local shoppers love quality clothing at discounted prices. Great grand opening Nordstrom Rack Smith Haven Plaza, welcome to Lake Grove.

Welcome to Lake Grove Nordstrom Rack!!…read more One of my favorite stores in a brand new location. It's spacious, clean, well organized and the customer service is excellent! A gentleman (I'm sorry I did not get his name) helped me unlock a bag and took it to the checkout counter. Once there, Jessica was friendly and helpful. She took the time to look up my Nordstrom rewards and apply them to my purchase. All departments are fully stocked and waiting for bargain shoppers like me. I find Nordstrom Rack prices exceptional for high end merchandise. Their in house brands are comparable and also provide good value. Although the lines were long and I feel they could use an extra register or two, it was a rewarding experience. I was able to snag a handbag that was on sale for my daughter who is starting a new job. IYKYK...

The service was great the lady was very kind and sweet just that they need to put more people in…read morecheckout there was only 3 people in checkout and I had to wait 15 - 20 to get service for checkout

This store is horrible Tried to return an item-all tags…read moreattached but no receipt. Tag clearly shows Kohl's name. They were Lee jeans-an item sold in Kohl's stores in the past & currently. For some odd reason they could not find the item in their computer-so no refund for me. BE VERY VERY CAREFUL WHEN YOU RECEIVE A GIFT FROM SOMEONE WHO SHOPPED AT KOHL'S. YOU MAY NEVER BE ABLE TO RETURN IT. NO STORE CREDIT-NOTHING. Even when their tags are on it. I won't shop here again & I certainly would never buy a gift for someone.

Unbelievably bad experience…read more Went to Magic Moments to get measured for a bridesmaid dress. You walk in and it's like a time warp - back to the 90s with with bags of tacky dresses. It's so crowded that it's almost difficult to walk through, but i mean, fine... its a dress store, no big deal. The dresses weren't in stock so we pretty much went to get measured for the gown. I get measured by a salesperson who is seriously slow. First she's confused there are two Amanda's in the bridal party and actually crosses out the other Amanda's name when taking my measurements. I had to tell her I'm Amanda P and that was Amanda R. P and R, terribly confusing I know. In life, I am a size 2/4. I get measured and the measurements (bust, waist, hip) are 2, 12, 8, making me the candidate for a size 10. I ask them to measure me again - I get that these dresses run big but a 10 is pretty ridiculous. Especially the fact that my hips are larger than my waist, which is not the case in real life. After asking multiple times, I finally get remeasured and they're adamant that I'm a 10. So, I am stuck paying and hoping I'm a 10. It's time to get our payments processed. Six girls and it took over an hour to do that. They wrote everything by hand, making mistakes with their painfully slow writing. I finally had to ask to write it myself because their method of asking, repeating, writing incorrectly and having me correct it was just insane. Fast forward a few months later and I was right. All of the bridesmaid dresses are HUGE. I can fit another person in my 10. I just called and the woman at the store could find no record of any name - not the bride or any of the bridesmaids. It's not shocking that they lost a yellow slip receipt floating around in their overpacked store but it's disappointing that I can't find a single redeeming aspect of this place. Bottom line: Skip this store - there are plenty other dress stores in Long Island with an actual concept of size, fit, reality and customer service. They probably even have electronic payment methods too.

I did not have a very good experience. Overly crowded...I mean WAY overly crowded, dresses packed…read moreeverywhere to the point that you couldn't possibly get a very good look at any of the dresses. Don't get me wrong, I'm sure there are beautiful dresses hidden somewhere in there, just wouldn't ever be able to see them.