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    Hallak Cleaners

    2.7 (77 reviews)
    Closed 8:00 am - 4:00 pm

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    Response time

    1 day

    Response rate

    35%

    Services - Hallak Cleaners

    Clothing alterations

    Clothing mending and repair

    Clothing reproduction

    7 More Services

    Custom tailoring

    Dry cleaning

    Embroidery

    Deep cleaning

    Ironing

    Laundry wash and fold

    Stain treatment

    Hallak Cleaners Photos

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    Recommended Reviews - Hallak Cleaners

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    One tear of two
    Sunday P.

    I was billed $127 on my credit card that I did Not authorize! I am upset because they took it upon himself to look up my number and unauthorizes a charge on my credit card. They never called me directly to tell me about the charge that I apparently owed. The item that had been delivered to my job had been paid for upon delivery. Unfortunately I don't have the paperwork or can't locate it to prove my purchase, so it seems I'm paying twice. For arguments sake even if I did owe the money I find that it took a lot a Gall to just take the money out of my account through my credit card. Aside from them not doing work that they're supposed to they also are incredibly sketchy when dealing in payment methods, so if you decide to be a customer with Halik please pay cash. Unbelievably disappointed!!

    Snap buttons after picking up garment

    I had brought in a Hermes Jacket that I wore for the first time to Hallak due to some bleeding in the print of the fabric after the first wear. The jacket was valued over $2000 when purchasing. Upon picking up my garment it was discovered that Hallak had completely destroyed the snap buttons on the jacket which were abraded and ruined. I was told by the employee that the item was washed in a metal basin which could have caused this which justified the mishandling of the garment. I am shocked that the item was even washed because the handling tag clearly states hand clean only and cannot be washed in water. I even pointed this out when dropping off the item that it's a special care item and can only be hand cleaned. If the item would have been hand cleaned there would absolutely no way that the snaps would be destroyed to this extent. There would be no way that there would be chips and dents in the metal snaps had it been hand cleaned. This method of cleaning that they used also caused more bleeding. My main concern is that the jacket was picked up in a different condition then it was dropped off. I could have looked past the bleeding but I can not look past the further damages caused. The snaps are beyond repair leaving me with a ruined unwearable garment. I tried bringing the jacket to Hermes to replace the snaps but they could not offer replacing the snaps as it is beyond repair. When bringing back the issue to Hallak the only solution was to "touch up" the snap buttons. If Hermes could not fix the snaps then that leaves no faith in Hallak fixing the snap buttons that were caused by their mishandling of my garment in the first place! Concealing their error in handling will not bring the snaps to its original state. I was not offered any other solutions not even a reimbursement for the cleaning at the minimum which I was charged for over $100! Added: To your reply my invoice number for this job was 513195.

    Hallak Cleaners #Hallak #HallakCleaners and Mr. James are the most amazing tailors and cleaners. I entrust them with my Chanel, Libertine, and everything important including all the clothes I wear on air. There is NO better cleaner and tailors. They restored my 100 year old custom lace and beads vintage Bergdorf Goodman dress made in 1924. They deserve 100 stars. Not compensated for this review. Linda Kenney Baden

    $60 dry cleaning !!!

    I am being generous when I give them 1 star. This is what a $60 dry cleaning looks like at Hallak! They can't get the collar pressed right. I will NEVER use these people again!

    Sloppy seamstress work.

    I have used Hallak for a couple of years. They do a great job dry cleaning my things. They did not do a good job with my alterations on my Giza 45 sheets, two tops and skirt. I came into the shop to show them the sloppy work the seamstress had done. She agreed it was not good work. I have spent thousands on dry cleaning with them. As a faithful customer, I was not offered anything other than an apology. No refund. No offer to fix the problem. I am taking my business to Madame Paulette. In all fairness, I don't know if they will be any better, but it is worth a try. I will post a picture of the sheets and skirt soon.

    Kaitlyn K.

    If I could give 6 or 7 or 8 stars I would!!! That's how fantastic Hallak is to me! I brought my Naeem Khan wedding dress with intricate beading detail here to have it almost completely reworked. I bought it at a sample sale and it was several sizes too large for me. George is a complete miracle worker and was patient with the 9 fittings that were need to make sure it was taken in correctly. The staff was even accommodating having it delivered to my apartment several days before my wedding to ensure that if anything last minute was needed there would be time before I left.

    False charges for "button replacement" , there was no food on this shirt, and the $32.70 to clean it is more than the shirt cost
    Bee R.

    They are dishonest thieves. I will upload a photo of the particular incident that I am reviewing. We used Hallak many times before noticing that they were adding random charges to our orders and blowing them up to be much more than they should have been. Shirts were not costing the $8 that we were told they costed, instead we were getting charged upward of $30 per shirt and then they added strange charges like "re-doing 14 buttons", something that neither needed to be done or was asked to be done. What was really odd was that the expensive, custom made shirts were coming back at $8.70 a shirt, and then for the cheapo JCrew shirts we were getting charged $30 something dollars PLUS weird charges for bizarre things like the buttons that weren't needing replacement. And they weren't even replaced! Didn't really notice anything other than the huge bills because the dry cleaning was dropped off by their delivery service. Then we decided to investigate why the bills were always like $300 for not that many shirts. Boom. Found the itemized tags attached that had all the false charges on the cheaper shirts. We will NEVER use them again as they are taking advantage of people and stealing money when they think no one is looking.

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    1 year ago

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    5 years ago

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    1 year ago

    Pricey but excellent. Would happily recommend for special, delicate evening/formal wear.

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    2 years ago

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    12 years ago

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    3 years ago

    My Canada Goose bomber jacket was terribly washed and it has stains on my cap. it's just so unprofessional

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    15 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Hallak Cleaners

    Review Highlights - Hallak Cleaners

    Also relavant in 2017 : The "Presidents" family send their clothes to be cleaned at Madame Paulette across the street.

    Mentioned in 8 reviews

    Read more highlights

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