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Francine's Bridal Experience

4.5 (16 reviews)
ModerateBridal
Closed Closed
Updated 3 months ago

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Review Highlights - Francine's Bridal Experience

I highly recommend Francine's Bridal Experience to anyone who needs to get a communion dress for their daughter.

Mentioned in 3 reviews

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Ivory & Main

Ivory & Main

4.7(33 reviews)
0.1 mi

I showed up with my friends (half hour before closing and without an appointment). The young woman…read morethat helped me was SO helpful. She offered to stay as late as I needed to and found me the perfect dress. We had just come from another appointment that was so disappointing that to be there with such great service was amazing. I would HIGHLY recommend this business. I found the perfect dress for a good price. (Make sure to tip the salesperson that assists you. These ladies work hard!) Thank You Ivory & Main

Omgggg this place ! My gf obv said yes to the dress here and we had suchhhh a good time ! We had a…read moreparty of six so we opted to pay the $150 for the place to ourselves... and champagne obviously... They had the cutest little bar cart set up in here with Hershey kisses, pink starburst, skinny pop, champagne and orange juice (def recommend the champs to be iced!) The girls that worked here were playful and fun but mostly helpful! Our girl was a bit unsure of what she wanted and we also were like...... do we do glitz? Do we need an A line? Veil, no veil? After trying some stuff on, the ladies that worked there helped us all realize that plain can still be the most elegant and my gf ended up saying yes to chiffon twisted front off the shoulder, long sheer sleeve, very flattering dress for a beachy wedding in September. They added a simple belt for some sparkle and recommended a hair piece for the side of her head rather than veil.... What's good for one isn't good for all, really. Veil cute but headpiece was sooo much of a better fit for our bride and she looked beautiful ... Big shout outs to the girls working here bc they accommodated our music and had fun with us too.. we started off a bit rowdy blasting "bring 'em out" by TI but there were tears and Ed Sheeran moments later... LOL. Def recommend the experience where you can have you and your clan in there without the general public. It was nice to have all of the girls attention on our best girl!! Also to note... it was very warm in here but the bride has a fan blowing on her as she's trying on dresses..

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Ivory & Main
Ivory & Main
Ivory & Main

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Eva

Eva

4.0(12 reviews)
1.9 mi
$$$

Is anyone thinking Prom…read more..... If you're looking for that unique couture that nobody else has please take the ride and find your dream dress here. The craftsmanship, artistry, and uniqueness make these couture pieces so special. If you're looking for that special something that nobody has, I assure you, this is the place.

We left a voicemail on Friday 5/9/25 to ask a question. We received a call back the next day. I…read morehave a daughter graduating this year and we were looking for a dress for her Sr Prom. I asked the owner if they had sizes over a size 10. The owner assured me that they have every dress in stock, in multiple sizes. That my full figured girl could try on anything in the store, and in her size. I explained how sensitive the situation is, that if she walks into a store filled with beautiful dresses, and picks a dress she wants to try on, and it's not her size, or even close to it, how that will shatter her self esteem. We were assured that won't be the case, that they carry size 0-18. We told her what time we were coming in as well. Pulling up, my daughter could not contain her excitement. The window had beautiful gowns. She walked in and immediately went to the pink dress section. (Only 1 of each style on the floor). We asked an attendant (as we were not greeted at all when we entered), to please grab the dress she selected in a size 13. She said that they do not carry each dress in sizes over a 6. But there may be some that are a 10. I asked to speak with the owner after watching the light drain from my daughter's face. I asked if I misunderstood what she stated over the phone, and she said that I hadn't. That coming into the store, we could see what they have and then order in her size. Also that dress orders are final sale. I told her that not allowing someone to try on a dress, and blindly buy a non refundable gown ($500.00 and up), is insane. And that I was upset she lied to me to get us into the store. That it's bad businesses and body shaming. That she had shattered my daughter's day, her self esteem, and made what should have been a beautiful and memorable experience the worst. She did not apologize. She shrugged. She walked over to my daughter's fitting room. Shouted in front of other mom's (with their daughters that could easily fit into all the gowns in the store, no problem), she's a 12 on top and a 14 on the bottom. Then snapped her gums and walked away. We left the store, my daughter in tears. No apology. No resolution. She just humiliated her. She carries beautiful gowns. But so do over 100 other dress stores on Long Island. Please do not support this cruel, body shaming, lying business owner. We are women who should be building one another up. But I do not condone wickedness. This store does not deserve your business. Sadly I had to choose a star. I wouldn't have even given 1.

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Eva
Eva
Eva

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Selene Alterations & Custom Design

Selene Alterations & Custom Design

4.5(161 reviews)
47.7 miMidtown West, Hell's Kitchen
$$$

Absolute sweetheart! Had a great deal of a bridal dress in which I was basically swimming, the…read moresmallest size was still too large... she made it look far more suited to me and my frame, all for a very reasonable price given the area. She is very detail oriented in her work so give yourself at least a couple of months lead time. And I know she is very busy, but I never felt rushed when going to see her, which is important for one of the biggest events of your life!

NYC Brides beware. She made the week leading up to my wedding so unnecessarily stressful and almost…read moreruined my dress for my wedding day (thankfully It was saved by an emergency appointment with a different seamstress two days before my Wedding) I'm truly shocked that Selene somehow has rave reviews, if you look at yelp and look at the 1 and 2 star reviews, you will see some similar experiences. My wedding was June 27th. She had my dress since April 30th initially she scheduled me for two alterations and then the pick up on June 21st final fitting was supposed to be May 30th. Everything seemed to be going fine until on May 30th the dress seemed to fit well overall just needed a few final touches near the chest (turns out It fit because It was still pinned, I didn't notice initially, I had to go back to pictures and realized this after the fact) because she said on the 30th It needed some more alterations to get the chest area right, she scheduled me for a 3rd final fitting on June 13th. When I'm walking out my door to go to her on June 13th, she calls to tell me she needs to leave as she has a medical Emergency, okay feel better I say, call Me next week to reschedule. When I don't hear from her by Wednesday the 18th, I call her and she says "I'm dealing with this medical issue right now what do you need is there a deadline?" Wild question to ask given the fact that she should have down that my wedding was the following week.. I politely remind her that my wedding is the 27th and I was leaving the 26th so I really needed It by this weekend. She agreed to see me earlier on in the day on the 21st this was I can pick It up that evening if any additional alterations are needed (by the way I later found out that her medical emergency was that she got two teeth pulled as per her report on the next fitting day) Okay this is where things really get out of control. I go in on the 21st and I am SWIMMING in my dress (this is when I didn't realize until after the fact that this is because the last fitting I had on the 30th the dress only fit because It was pinned AKA she did 0 work) she goes "OH MY GOD you lost so much weight WOW what have you been doing you lost several dress sizes, I need to do more alterations, this is too much work to do in a day, I'll work with you but you have to work with me you have to come back to pick up Monday night" I left scratching my head, I really did not think I lost weight at all let alone 2-3 dress sizes in two weeks but she had me convinced that my hot yoga I've been doing made my dress no longer fit, until my friend and I examined the pic from the last fitting. Once I realized she just straight up lied because she didn't do work and instead used my weight as an excuse, I started panicking. My MOH agreed to go with me Monday, we had a game plan.. go in, really hope the dress is done do my Fitting wait until dress is in bag in hand and then call her out. But then It didn't fit. Yes the alterations on the side were finally done but the chest area remained very loose. I think it's important to add, I'm a C cup, very average breast size there's really no reason to have trouble with this if you're a professional seamstress. Anyway, she says to me "yup like I've said since the beginning, this dress still won't fit your chest right, I will have to add straps, it's very normal, tons of brides do It " mind you, this is now 4 days before my wedding and no she never once mentioned straps to me until this appointment. I said absolutely not, you're not touching my dress another second. She responds "well I know weddings can be stressful but I have mentioned straps since the very beginning (she didn't) and it's not my fault you lost all this weight" that's when I decided to call her out on knowing she was lying then she started screaming at me in her shop like truly screaming at a bride 4 days before her wedding when she messed up this brides wedding dress.. It was a nightmare. Her mom comes out from the back room and assures me she can fix It in under an hour and I can watch. My MOH and I sit there awkwardly as her mom stitches the breast area a little more and makes It a little better It was doable I guess with like fabric tape if I wore It as is. Selene comes back after her mom fixes It to do the 'final fitting' and to show my MOH the terrible bustle she did. During this time she tells me.. don't walk backwards you will trip. Selene at the end goes "you made me nervous before can we hug It out?" It was truly the weirdest situation I honestly just wanted to get out of there so I just Said OK and played nice at the end, I wanted to remove myself from any more conflict and stress. She didn't charge me the final payment due to "misunderstandings" according to her, but her deposit was half so I still paid her $390 and I'm pissed about It.

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Selene Alterations & Custom Design - My dress during the alterations process, including bustle, cups, and alterations to custom fit my body.

My dress during the alterations process, including bustle, cups, and alterations to custom fit my body.

Selene Alterations & Custom Design
Selene Alterations & Custom Design

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Genesis Wedding Planning - Shirley helped us plan and was running around to make sure our tea ceremony ran smoothly.

Genesis Wedding Planning

5.0(36 reviews)
34.1 mi

Shirley is an amazing wedding planner! She had so many connections and knew what would work with…read moreour's and our families' vision. We did not know exactly what a Chinese and Vietnamese wedding fusion would look like and Shirley had some valuable experience to guide us. She was very honest and told us right off the bat if something wasn't going to work and how we could work around it. She did not pressure us to use her floral and decorating company, Jelo, but we did because it was so beautiful and flexible. She is very accommodating and knowledgeable about the wedding industry. Without her, we could not have planned our wedding so beautifully and although it was mentally draining to plan the wedding, Shirley definitely took a load off! Definitely consider hiring her if you are planning an Asian wedding!

Hiring Shirley as our day coordinator was one of the best decisions we made for our wedding. We had…read morea big wedding with 250 guests and I was anxious all the way up to the day of the wedding, but I was surprised by how much fun we ended up having at our wedding. I would say one big reason is because of Shirley who was there with us every step of the day. I knew I wanted a day of coordinators who are not only bilingual, but also know the Chinese wedding customs. We had many Chinese guests and family members who did not speak English, and this was the first wedding of parents from both sides. I wanted to make sure we have a good time, and our parents are also well taken care of since we will be too busy to tend to them. We had all our vendors booked before hiring Shirley so we booked the classic package. For this package, Shirley started working with us about 6 weeks before the wedding. She introduced herself to our vendors and made sure they had the itinerary before the wedding, attended zoom meeting with us when requested, and she was quick to respond to our requests and questions. Our wedding included elements from both Chinese and Western weddings, it was a 14-hour day including getting ready, gatecrashing, two tea ceremonies, photoshoots, a first look, ceremony, a quick first dance practice, receptions, and three dress changes (7a-11 pm)! With so much to do, we had a tight itinerary, and Shirley made sure the right people was at the right place at the right time so we are on schedule. She communicated with our wedding party on what's next on the itinerary, and guided our parents through the itinerary. Shirley did a mini rehearsal with our parents for the ceremony and reception introduction on the day, and made sure they were there to see our first look through the window without interrupting our own moments. We highly recommend Shirley to anyone who is looking for a wedding planner or day-of coordinator.

Photos
Genesis Wedding Planning - Jelo decorated the cake with the flowers!

Jelo decorated the cake with the flowers!

Genesis Wedding Planning - Flowers and sweetheart table decorated by Jelo!

Flowers and sweetheart table decorated by Jelo!

Genesis Wedding Planning - Shirley coordinating the tea ceremony

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Shirley coordinating the tea ceremony

Francine's Bridal Experience - bridal - Updated May 2026

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