Chat Current Session…read more 9:57 PM Thank you for using our chat service! The information you submit through the chat is subject to the Spirit Halloween Privacy Policy & Terms of Use, & will be processed by our service provider, Linc. Please do not enter sensitive information. Chat transcripts may be kept for future reference. Privacy Policy: https://lnc.ai/8ZsOFSVDw Terms of Use: https://lnc.ai/5VXWnNfNS I have 9 animatronics and only one works properly still the other 8 have issues like body's move but eyes dont light up,or mouths move but dont talk or some still jump scare and make no noise .. my family and I must have spent 3 to 4 thousand on animatronics and everytime theres a issue or a problem it just never get resolved, and always gets pushed off.Gets lost in transition, conversation or always filled with conflict and never a problem ever solved. Always just pushed to the side and left floor try and make the best of halloween with expensive animatronics that dont work properly... its so unfortunate and it saddens me that there zero communication and we always just get stuck trying to fix what we can on our own .... 3 to 4 thousand dollars just in animatronics not counting all the accessories that come along with it, like costumes for the whole family every year for i dont even know how many years.smoke machines,fog juice, strob lights black lights ,mini animatronics like the leaping spiders to crawling zombies, right down to the big grave stones, to little ones. Pumpkin utensils and knives handheld and electric and everything els in between i mean the list goes on and on all from sprit halloween... well we finally now have zero expectations from spirit halloween, i totally regret and feel very unfortunate that my family and I will not contribute to the store any longer.

After relocating from another spot nearby, this Spirit of Halloween store I found here again was a…read morefair find the other day when I went looking for a costume to use. I drive for Uber and Lyft, so I couldn't have a mask, but wanted something quick and easy to wear that wouldn't be a hassle to wear and would still provide some flexibility, and although I'd rather not show my costume prematurely, I know I found more choices than the quick put-through I found nearby that I've used the last two Halloweens. I'm glad they've repurposed the former Michael's Arts and Crafts store here. It had been sitting vacant for so long, and with this store, it just felt "too big" with "too many choices". Although I'm a hard-to-come-by size (not even fitting the XL size), when I found the "One Size Fits Most", it seemed it was destined for me - and I love blue/cerulean. I'm not too crazy about it being a "My Little Pony", but it could work. I had other choices, but every size choice I found, just didn't seem to work according to the package information. I was debating on other issues at home for choices this year (re-purposing something), but I do feel my purchase was worthwhile. The checkout process was rather simple, once got through the line that mazed several times with quick service Halloween "fix-its" in this maze. Just wish they would've kept the less maze-like Michaels register aisles and quit the fluff. For those few quick Halloween things, it was a treat to come in. Also, what happened to the Halloween decoration bridge you used to have over at the other location in 2017 and 2018? I surely didn't find it here (not that I wanted to buy one). I just remembered it from the other store and couldn't help not finding it this year.

Um, I'm pretty sure the other review was written by the owner of this place. I'm always looking for…read moregood vintage stores and while there aren't many to choose from in the Albany area, I considered this trip a huge waste of my time. Very very few vintage pieces (maybe two 70s dresses and a few 80s prom dresses) and lots of unauthentic purses and pieces of jewelry (with a few exceptions, to be fair). Most of the store is dedicated to Halloween costumes. Overall, an inauthentic vintage store. They should really get rid of the cheap Halloween costumes and get more vintage clothes.

The owner of this store has a shop on Etsy, from which I purchased a made-to-order Renaissance…read morefestival gown. It wasn't until I filed a claim with PayPal that she responded to my numerous messages. She promised that the dress would be made and sent post haste. I got the shipping confirmation a little over a week later. That was a month ago. I tried for about a week to get in touch with her, as my dress hadn't made an appearance yet, and it took the threat of me reporting her to Etsy for her to come up with some sob story while promising me a refund and a quick, free shipment of my dress. WAIT, WHAT? She hadn't even shipped my dress yet! When I asked her why she sent me a shipping confirmation without shipping the dress, she stopped responding. I haven't heard from her since. I finally reported her to Etsy, but I probably won't get a refund since she conned me into cancelling my claim. What a terrible thieving goblin of a woman. I hope her business fails.

The handmade leather masks are beautiful with intricate detail and high quality leather. The soft…read morevelvet lining makes them as comfortable as they are beautiful.

Exquisitely beautiful work! Wendy is a talented artist and a warm and friendly person. Her shop in…read moreWoodstock is a hidden treasure.

What a great place to browse and shop for any holiday. Makes great gifts to encourage kids at play…read moreat home, or in plays at school and events.

This was my first visit to The Costumer in 6 years, and also my first visit to their new location…read morein Schenectady, at which they've been for about 3 years. They've split their services into 2 sites; the one on Barrett Street focuses more on costume rentals. My visit wasn't for a costume but more for make-up and accessories for a costume, but let me tell you, the costume selection for purchase here is outstanding, taking up a large portion of this larger-than-before site. My purpose here was to seek make-up and accessories, of which they again have a giant inventory. I received great service here. I told them exactly what I was seeking, and within minutes I was given demonstrations and samples of exactly what I wanted - super easy, super fun. When you come here, read all the signs on the doors to find the entrance, as a lot of the doors are locked. The entrance you want is "upstairs" in the back, against the parking lot, the rightmost of all available doors. I was very glad to have re-discovered this store!

Bryan and I went last eve to rent our costumes for the YELP Prohibition party. It's a small store…read moretucked in an alley- with what seems like thousands of costumes. One on one service to help us. A dressing room to try things on. And lots of accessories added in. We were in and out in less than half an hour with everything we needed. We are ready to party! And I know where to go when the next costume activity arises. Just know- it's cash only for rentals so bring money not plastic.

Was looking for a Napoleon costume for my son. Tried three locations of a Chain and got no answer…read more Called Costume Closet and was greeted warmly, was asked about my son's age, size etc and was told that they "could put something together"--so no packaged stuff! I was running late but the woman I spoke with stayed on until I got there. The costume she "put together" was fabulous--a real cotton/velvet blue jacket with a gold collar, a throat ruffle, and a hat with a white feather. It was perfect, of high quality (though used, as this is typically a rental shop), and charged me $25. I couldn't believe it and my son was elated.

Unbelievable choice of costume rentals. Friendly, fast customer service. Ask for Dave. I needed a…read moreMarine Corps fighter jet pilot jumpsuit. THEY FREAKING HAD IT! !!! I won a contest too!

Don't let the Modest Entrance fool you, beyond these doors are the costumes that will transform you…read moreinto the character you long to Be!