ken's holds a special place in my heart , been coming to Kens since I was 9 years old. They…read moreInspired me and educated me in special make up effects and magic as a child. Great selection of theatrical make up, costumes and magic.

This store is no longer existence and it's closed. It was a staple of the childhood. I hate to see…read moreit go. I wish it was open. I would've bought hundreds of dollars worth of tricks my kids were very disappointed.

Very disappointed today10-4-25. Charging people to enter the store. Planned on stopping after a day…read moreof Apple picking, kids wanted to pick some things up for there costumes. Not paying to enter any store to buy something. Hope it was worth it, cuz u lost my sale

This place has become a joke. Demanding customers pay a $10…read moreadmission fee to enter a STORE just to look for something they may or may not buy, or that the store may or may not have, is just obscene. And they aren't even nice about it. The hot chick at the front says that the admission fee is applied to your purchase, but if you don't buy anything, you just gave them $10 for nothing. On top of that, everything in that store is super overpriced, despite Mr. Frazetta claiming on his website video that his products are better and prices are lower than other shops (like Spirit or Party City). That's simply false. For example: Frazettas has a Captain America child costume for $55. I went to Party City instead and got that same exact suit for my son for $30, plus another costume for another child, and the total for two costumes was less than one at Frazettas. And I only went here and Party City, because Walmart was out of the size costumes we needed (same brands, by the way), otherwise it would have cost even less for the costumes at Walmart or even Target. While they do have some nicer adult costumes (and spicy ladies outfits) available, nothing they offer at this store makes the ridiculous $10 admission fee worth paying, even if it's applied to your overpriced purchase here. That's right, nothing. For $10 admission, the chick at the front should be wearing as little as possible. Just order stuff online and let this place fade away into oblivion.

Chat Current Session…read more 9:57 PM Thank you for using our chat service! The information you submit through the chat is subject to the Spirit Halloween Privacy Policy & Terms of Use, & will be processed by our service provider, Linc. Please do not enter sensitive information. Chat transcripts may be kept for future reference. Privacy Policy: https://lnc.ai/8ZsOFSVDw Terms of Use: https://lnc.ai/5VXWnNfNS I have 9 animatronics and only one works properly still the other 8 have issues like body's move but eyes dont light up,or mouths move but dont talk or some still jump scare and make no noise .. my family and I must have spent 3 to 4 thousand on animatronics and everytime theres a issue or a problem it just never get resolved, and always gets pushed off.Gets lost in transition, conversation or always filled with conflict and never a problem ever solved. Always just pushed to the side and left floor try and make the best of halloween with expensive animatronics that dont work properly... its so unfortunate and it saddens me that there zero communication and we always just get stuck trying to fix what we can on our own .... 3 to 4 thousand dollars just in animatronics not counting all the accessories that come along with it, like costumes for the whole family every year for i dont even know how many years.smoke machines,fog juice, strob lights black lights ,mini animatronics like the leaping spiders to crawling zombies, right down to the big grave stones, to little ones. Pumpkin utensils and knives handheld and electric and everything els in between i mean the list goes on and on all from sprit halloween... well we finally now have zero expectations from spirit halloween, i totally regret and feel very unfortunate that my family and I will not contribute to the store any longer.

huge selection of costumes!!!! very friendly staff and helpful great prices but try to get a coupon…read moreand yes u can try in costumes just not the wigs and the store is nice and clean!!!

Amazing people make this an amazing costume shop. We happened to be in Scranton and needed a…read morecostume for a Yelp Elite event featuring a 1920's theme. Of course they had everything we needed and were helpful and very cheerful in assisting us. Prices were great (same as Amazon) and being able to try on the dress (my wife, not me) before buying was a huge plus because she got the correct size. The first dress would've been too big, even though the size should've fit. Can't say how valuable this was in saving us time and hassle with a return and potentially not having the proper clothes for the party. This store offers rentals of so many amazing costumes year-round, so there's literally everything and anything you could imagine to get you dressed up for the occasion. The two ladies that helped us were absolutely wonderful and sweet and we were so delighted to stop in. See you next time!

Staff is always very helpful in finding what you need Great selection of costumes and accessories…read more My go to place for costumes

Hands-down, still the best costume shop in the area. Looking for fairy wings? They don't just have…read morefairy wings, they have a dozen different shapes, sizes, styles, and colors. Need a wig? They have a whole wig section. Need a rubber rat? They have small, medium, large, squeak, non-squeak, and realistic-feel rat. The people here know their stuff and they'll help you find things or put together an outfit.

I had a great experience and the owner has a lot of merchandise. I would highly recommend you to…read morecheck this store! It has costumes, masks, wigs, makeup and accessories galore!

I've been to a lot of Halloween Stores and Costume Stores in my lifetime but this Spirit Store is…read morethe Mother of them all. This place is huge. There's costumes for every age group. They have all kinds of cool decor and accessories for you to wear or to decorate your home for a Halloween party. If you can dream it up they have it. The employees are very friendly and helpful. They just opened a couple days ago. They have a coupon on line I'm posting. Check out their website. You have to go into the store though it's an experience in itself. I'm recommending you start getting ready for Halloween. My daughter sure is starting to prepare!

Very disappointed in Spirit Halloween. They are crooks. My son asked if they had a try on room the…read morewomen told him no. then he ask her if he can return for a refund to his credit card. she told him yes but it must be by tonight!!! So my son bought two of the same costumes just two different sizes, to go home and try on. when he went right back, after trying them on, to return them They refuse to refund my son. He spoke to the manager and he told him no as well. I called and tried to have this rectified on the phone with the main office . They also refused and refused to let me speak to ma supervisor. So they basically ripped off my son of $100. I think it is very unfair to take advantage of people especially in this day and age. I am not usually one to post this but I feel that we were not treated correctly and I ma tried of being taken advantage of. I will never be going to this store again nor ordering online. I will also be taking this to the next level.

We went in looking for Victorian themed clothes to go see "Oh Mary" on Broadway. In just a couple…read morehours they had measured and given us choices. Great fits the first time! They ironed the shirts and gave us accessories that really made the outfits like top hats, cufflinks, a broach and a handbag. We were a hit in NYC, people in Times Square were taking our photo, sometimes with us, and we got seated at Lillies, a Victorian themed restaurant without a reservation because they liked our look so much. Shelly and Laura were so good to us, great customer service and made our outing so memorable. I will totally come back here for the service and quality of the clothes.

Customer service was outstanding. They were very helpful in finding what I was looking for. They…read morewere very reasonable in their rental and sale goods. They had a wide variety of costumes and accessories.

Ummmmm so on October 11th while I was New York Costumes / Halloween Adventure checking out a couple…read moreof things & seeing few old friends.The whole time I was there nothing was said to me till later on in the night when I was talking to the security who happens to be a friend telling me that I'm banned & have been for the longest.That's news to me & to him which idk y I was banned in the first place.The first reason why I was banned was cuz of a bad review I had left on Gothic Renaissance on yelp which was many months ago & had nothing to do with HA.Now on October 12th I got a second reason y I'm banned & the reason is so fucking ridiculous that I can't believe it myself & this reason was that I tazed a customer in 2018.Somebody that works in this disgusting store had the balls to make up a LIE for no apparent reason & this trannie worker(no longer friends)chimed in & said "Yeah she did that".Few people I've told this to are in shock by this cuz they know it's NOT TRUE & NEVER HAPPENED @ all.I have contacted the manager since that morning(Oct 12th)& no response but even tho she's the one who said it to another worker to tell me.I called the store to talk to the Owner of the store,but he was running all over the store & doesn't talk on the register phone.The plot thickens at HA,later on I was told that the hiring manager who I thought was a friend was going around the store telling her co workers that she was avoiding me,gave them a reason & thought I knew about it & it happened before this absurd accusation.Last time I checked I gave that multi headed hydra her xmas gift last year & I thought to myself that I should cool it with going to the store a lot & let her work(giving space),so I don't know where she got the idea that she needed to avoid me.With all this being said & done I'm just curious with questions such as: Was this customer a female or make Did someone vid this on their phone What did the customer do that I had to take them Why wasn't I arrested for this right after it happened Why didn't I get fired right away How come I worked at the store 2 more times after 2018(2019 & 2021) How was I able to keep going to the store after 6 years Nothing adds up to this fucktarded accusations & no proof of this ever happened.These people that work there are just drama dwellers & petty ass people that can't focus on themselves cuz they're so caught up in bringing drama to their shitty minimum wage job.This why I don't support them.Now they're butt hurt cuz I made a post about what happened on social media that they wanted to bring in lawyers & posting about my TRUTH ISN'T ILLEGAL.Does this count as a lawsuit⁉...... Yelp doesn't like this cuz I had work "relationships" with the scumbags & my post is a no no

Staff harassing you simply for asking questions or being in the wrong place... I was called…read moremultiple homophobic slurs because I was looking at a location that was apparently off limits (I had no idea) then when I asked where it would be I was called the slurs... then kicked out for being in the wrong place. I will not be returning and I advise all to avoid this place