I had not done cryo since covid. It was good to get back. The owners son was super nice and rates…read moreare good. I will eventually use some of their other services in the future such as compression therapy.

Awesome guys who work there and affordable prices. Service was always great and you never feel…read morerushed.

I recently had an amazing experience at the Narande Spa at Marriott Phoenix Resort Tempe at The…read moreButtes and it was exactly the relaxing escape we were looking for. We booked a couples massage and it was fantastic from start to finish. The massage therapists were professional, attentive, and clearly very experienced. The room was peaceful and comfortable, and the entire experience felt thoughtfully designed to help you completely unwind. It was the perfect way to spend time together while still getting a high-quality spa treatment. My GF also had a facial, which was equally impressive. The esthetician took the time to understand her skin and customized the treatment so it felt both relaxing and beneficial. Her skin looked noticeably refreshed and hydrated afterward, and it was one of the better facials she's had. The spa itself has a calm, tranquil atmosphere and the staff throughout were welcoming and attentive without ever feeling rushed. One small thing to be aware of for couples: the locker rooms are separate, so there isn't a shared space where couples can sauna or shower together before or after treatments. That said, the amenities themselves are very nice, and it didn't take away from the experience. Overall, it was a wonderful visit and a great way to relax and recharge. Between the excellent couples massage, a top-notch facial, and the beautiful spa setting, we'll definitely be back.

**Birthday Spa Day for a Group Stressful From Start to Finish**…read more I considered this spa visit months in advance for a group of 3-6 girls celebrating a birthday I called to ask about the amenities several times and explain explained to this. We intended to spend the whole day at the spa and get ready there before a dinner celebration, so I called ahead and confirmed there would be enough space and that the amenities would work for that. They did not. **No welcome, no guidance** - On arrival, the front desk gave us no map, no tour, and no key for the amenities listed in their own spa menu. - I had no idea where anything was -- not the pool, not the relaxation areas, nothing. - I went for a walk on the property, ended up by a small cave, and had no way to get back into the building. I had to call each time and wait for someone to come find me and open the door. **The facilities were not ready for a group** - The relaxation room has a direct view of the restroom stalls -- you can hear someone using the restroom while you're supposed to be relaxing. - The shower was broken. The solution offered after I asked if there was anywhere else to shower and get ready was : we could use the men's shower "around their times." But this might be a gamble - There were only two seats with a mirror for getting ready, in the locker/lounge room. Two -- for a group of girls. - Honestly, I've seen public bathrooms more spacious than this resort spa. **The service attitude** - Every single issue was met with the same word: "unfortunately." She must have said it ten times. - No attempt to fix anything -- no golf cart to show us around, no escort, no alternatives. Just "unfortunately." I was the one coming up with recommendations and solutions! **My pedicure** - I paid for a 60-minute treatment with leg Massage The treatment lasted about 25 minutes. - Every regular nail polish was dried up, so my only option was a gel color I didn't even like. - The technician applied the gel over my old polish without removing it first. I wasn't going to say anything, but I was pretty annoyed up until now. I called it out and she knew about it and just painted over it anyway.It came out bumpy, and the polish smeared off the moment I stood up. - During the appointment, an associate confirmed there is a mountain lion that runs around the property -- not exactly relaxing to hear after being locked out on the grounds. **The last straw** - My friend arrived, put on her robe, and it had holes in it and was still wet. She canceled her appointment on the spot. - We left and warned the rest of our group to cancel theirs before committing to this nonsense. A spa day is supposed to relieve stress. This one created it. If you're planning a group visit or a special occasion, book somewhere else.

My boyfriend and I went here on a Groupon to celebrate his birthday and wish we could live here!!…read moreUgh the staff were so incredibly nice and made us feel so comfortable. We loved every second of our experience and cannot wait to book again!!!! Thank you so much!

Had a great experience here recently. My massage therapist was Renee and she did a great job on my…read moremassage. Great amount of pressure I just wish the massage was longer. The amenities were nothing special at all. Very outdated and definitely needs some upgrades. 5 star for the massage but don't expect much from an amenities perspective.

It's worth every penny! The gym is clean, there are always treadmills available, the equipment is…read morenice, and you can take an everything shower and get ready for work in their luxurious locker room!

The facility is great! Everything besides the employees are a 10/10. Employees 6/10, i don't find…read moreany of them friendly but i don't care a ton.

My husband bought me a Tranquility spa package with a stress buster massage and a facial with a…read moresugar scrub for Mother's Day. It was amazing! I had a masseuse named Gabby who gave me a really incredible all-over body massage but was especially great with the scalp and neck massage. I had a lunch and then had a soothing facial and sugar scrub with Zara. She is lovely! I told my husband that presents for Mother's Day and birthdays are easy now, just get me this! I'd give it 6 stars if I could...

I had a 10am updo appointment scheduled for Friday, January 2nd for a wedding I was attending while…read morevisiting from out of town. I received an automated confirmation text two days prior, so I had no reason to believe there was an issue. When I arrived for my appointment, I found the salon permanently closed and the door locked. After some digging, I saw a Facebook post stating the business had closed, but relying solely on a Facebook post is not sufficient when the booking system is still active and sending confirmation texts. As an out-of-town client, there was no way for me to know my appointment was no longer valid. No call, no text, no cancellation notice. This was not a casual appointment -- it was for a wedding -- and the lack of communication forced me to scramble at the last minute. If a business is closing, booked clients should be proactively notified and all booking systems disabled. This situation could have been avoided with basic communication. Thankfully, I was able to find another salon last minute -- Primp and Blow Chandler -- who completely saved the day. Five stars to them for stepping in on short notice and doing an amazing job.

This is my go to place when I need an IV Infusion. Their staff is amazing - so kind &…read morecompassionate! The quick triage process helps me make sure I get the drip I need & I leave feeling so much better than when I arrived. The only 'con' for me is the politics on display behind the counter. Though it isn't a deal breaker for me for now, I was surprised by it. Still giving them 5 stars though!

The absolute best IV and wellness spa in the area. They have an amazing variety of treatment…read moreoptions. Originally started going here for iron infusions (which can be difficult to find outside a clinic setting) and Kirk and the team made me feel comfortable with this new treatment and walked me through every step of the way. They are warm, friendly and knowledge. The environment is peaceful and relaxing, all the patrons are respectful and polite. Everything is clean, sterile and cozy. Can't recommend the team enough for their care, concern and attention to detail. Their prices are unmatched and the value of service is innumerable.

I get a massage every two weeks with their massage therapist Summer and she is absolutely amazing…read more It doesn't matter if I go in for deep tissue , lymphatic drainage , a nice calming massage she absolutely achieves each time. The prices are 100% reasonable and this will definitely continue to be in my routine in the future. She is very kind and respectful and will even ask if I want to talk or not during the massage and we all love that. I would highly recommend booking with her.

Really enjoyed my Hydrafacial and red light therapy with Marissa! She took time to listen to my…read morecurrent skin routine and discuss any areas of issues that we needed to target. Also loved the cozy vibe and lightening of the room!

The Pilates studio here is really great . I can testify to the fact that if you go to the Pilates…read moreclasses 4 to 5 times a week you will definitely see improvement in your muscle strength, and so much more. I have decreased pain. I have more endurance. I feel better mentally and physically . The Pilates teachers are awesome. I love it.

They took out the basketball court and replaced it with a new lifting area…read more Good: more racks because they needed more Bad: no basketball anymore

I went in to discuss my moms account with the managing staff and was pleasantly surprised with…read moreevery person I encountered. While their billing system is not perfect their customer service is!! Actually considering changing my location of my EOS membership just based on their customer service! Shout out to Adam, Matt (stretch manager) and the front desk gentleman with great energy!

1/5 -- Pushy personal-training sales, "fitness-splaining," and a cancellation that wasn't actually…read moreprocessed I recently joined the EōS Fitness on E Guadalupe Rd/Rural Rd in Tempe. I actually liked the gym itself and its equipment selection, but my experience with the membership process and staff interactions created so much unnecessary frustration and ill will that I have now requested cancellation of all my EōS memberships and decided I would rather find another gym. One of my biggest issues was my repeated interactions with Kiani regarding the fitness/personal-training program. I clearly said that I wasn't interested, but instead of simply accepting "no," I felt repeatedly questioned and pressured about my decision. He asked me things like "How will you reach your goals?" as though I couldn't successfully work toward my fitness goals without enrolling in their program. This was particularly irritating because I had already successfully lost about 10 lb on my own. I explained that I normally exercise 5-6 days per week, doing approximately 10 minutes of cardio and 30-40 minutes of strength training. I was then told that this wasn't enough and that I should instead be doing around 30 minutes of cardio plus an hour of strength training. My doctors and nutrition professionals have been supportive of the routine I've been following, and consistency rather than excessive intensity has been what actually helped me make progress. I wasn't asking for my workout routine to be critiqued. I was simply saying that I did not want to purchase a fitness/personal-training program. Offering the program once is perfectly reasonable. What I found inappropriate was repeatedly questioning why I didn't want it, questioning how I would reach my goals, and "fitness-splaining" to me why my existing routine supposedly wasn't enough after I had already declined. "No, thank you" should have been enough. Unfortunately, the membership issue that followed made the experience considerably worse. I initially signed up online for Will Crush and shortly afterward decided that Will Power better suited what I wanted. I contacted EōS and then went to this location in person on September 3 specifically to cancel Will Crush and sign up for Will Power. Kiani handled this and told me that Will Crush had been cancelled and that everything was "all set." I left believing that the old membership was cancelled. My app continued showing Will Crush, however, so I followed up. The next day, Olivia actually checked my account and told me that Will Crush was still active and had NOT been cancelled. She then submitted another cancellation request to management and told me that it was expected to be processed by September 9 or 10. My September 4 written correspondence documents that I had been told the membership was cancelled in person and subsequently learned that it remained active. I want to be clear that Olivia was helpful, and my complaint is not directed at her. She actually checked the account, discovered the problem, explained what had happened, and attempted to get it corrected. What I find unacceptable is going to the gym specifically to cancel a membership, being told that it was cancelled and everything was taken care of, and then discovering afterward that the membership was still active. This was also happening while I was within the cancellation/rescission period stated in my membership agreement. The agreement itself says that a member may cancel before midnight of the third operating day after receiving the agreement and is entitled to a full refund when cancellation occurs within that period. Instead of a simple membership change, I have had to repeatedly follow up, submit online inquiries, call, return in person, send written cancellation notices and create my own documentation because I don't want to discover later that I'm being charged for memberships I requested cancelled. At that point, the accumulated experience changed my opinion of the gym entirely. The repeated pressure and unsolicited "fitness-splaining" had already created considerable ill will, and discovering that a membership I was explicitly told had been cancelled was actually still active was the final straw. I have now requested cancellation of all my EōS memberships. It's unfortunate because I genuinely liked the equipment, but I would rather find another gym than deal with a membership experience where saying "no" to an additional paid program isn't simply respected and where I have to repeatedly follow up to make sure a cancellation I was told was completed actually happened.

Just started coming here about a month ago and I can't get enough!!! Kristie is the one who sets my…read moreappointments and she's super responsive. KC who's been doing most of my treatments gets an A +! Services Tummy detox - a massage of your stomach...I'm all about holistic ways to get better gut health and this definitely is a great service for that. KC is tiny but mighty!!! Her hands are magical. V-shape - all I know is that it's some kind of radio frequency machine with a vacuum suction that is supposed to tighten your skin and melt away stubborn fat. It's not instant gratification but I see the difference each time I go back. But it kicks starts everything so with a better diet and exercise I can totally see myself maintaining a more sculpted midsection. I've started trying v-shape on my arms so I'm excited to see the results in a few months EMSlim - I workout quite a bit but who wants some extra assistance with being able to do 20,000 reps in 30 minutes you can use this device on your abs, arms, glutes, pretty much anywhere you want to help build muscle....not gonna lie though....first treatment was uncomfortable because I didn't know what to expect...but now I think 20k sit-ups done!!!! And it has definitely improved my core I'm going to continue coming here because I see the results happening. The staff and owner are fantastic. Wish I started body sculpting sooner and I'm really fortunate to have found this location

I had a tummy detox & VShape done for my birthday and I absolutely loved it!! It made my abs pop…read more Owner is very sweet & professional she followed up with me to see how I liked my results. I can't wait to go back! I'm overdue!!