A long day at Rawhide Harley last Friday. I had taken a couple of test rides the day before with sales rep Jake Gilliam, a Nightster and a Sportster. Enjoyed the rides but not quite what I was looking for. I stopped by the next day with my wife, who does not ride, because she knows I've been looking hard at Harley's. I've owned Metrics most of my riding experience. I just had a Harley bug. I took a couple more test rides with Jacob and it still wasn't quite right. About this time after spending hours with Jacob, I was ready to walk and continue looking. I wasn't ready to spend the big bucks and buy new, but what I tested just weren't right. I know Jacob was disappointed I couldn't settle. He was probably the most patient and laid back salesman I've ever met. He didn't give up though. I know he knew I wanted a Harley so he got the sales manager Mike to sit with us to see if there was anything else they could do. I said probably not today. He ask me if I wanted to see one more bike and I figured, why not. It was a 2023 Softail with only 1400 miles on it and it was a beauty. Jacob grabbed another bike and we were out again. This time I was like I should have ridden this one first. By the time we got back to the dealership I was ready to sit back down with Mike the manager. A half hour later I was signing paperwork on a practically new Harley at the right price and financing with Ron Smith. It was a long day but everyone we met a Rawhide that day touring all the departments made us feel pretty special. Especially Jacob Gilliam. I would not hesitate to recommend Rawhide Harley-Davidson to anyone interested in a Harley, new or used, but make sure you see Jacob! read more

Rawhide Harley-Davidson - Me and my 2023 Softail - Motorcycle Dealers Near Me - Olathe, Kansas

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Great service. The place is clean and looks great. Organized and professional. Staff knew what they are doing and to do.

Worst experience ever avoid taking your bike for service at rawhide got a clutch done with my bike running great an no leaks came out with minor drip took it back an was told it was good to go an came out worse then it was they tell you they want to make it right you would think when they mess up someone bike it would be a priority to fix an make right but no waited all week always had to call myself after getting told would get a call by end of day finally had enough an went to get my bike to go else where nothing but lies an run around they have no good techs mess up your bike an give you the run around FOR YOUR SAFETY ON 2 WHEELS AVOID RAWHIDE read more

We had such an amazing experience. We worked with Vanessa, Tim, Mike, Grant, Ally, Levi, and Will. They made buying a motorcycle such an easy and enjoyable experience and make sure we found a bike that fits everyone in our family! read more

I have NEVER had a worse experience with any other shop. I only came here because it was closer than worth Harley Davidson. After a dozen of my riding group guys recommended that I don't go there I chose not to listen AND even stuck up for the guys here at rawhide only to go a month without my bike, then when it was "ready" to pick up AND they told me to my face that they test drove my bike I left the shop only to find out my throttle was slipping and left button cluster wasn't working. These guys do not care about your bike or you. I would leave negative stars if possible. STAY AWAY read more

An overwhelming amount of motorcycles awaits you when you wall in the door. A handsome gentleman leads you to coffee and an elevator. My one does not want me to ascend that staircase to the 2nd floor, where the merchandise resides. We admired the plethora of motorcycles, 5he seemingly endless stacks and racks of t-shirts, ultimately purchasing 2. There was a poker run going on indoors, as it is a rainy day outside. We enjoyed being waited on by the friendly sales staff. Sorry, no motorcycle sale today. read more

I could write a book. I would never recommend this place. Buyer beware. They will break your bike then charge you for it. They make promises they never keep. The left hand doesn't know what the right hand is doing. Mismanaged, unprofessional, and disorganized. They don't even deserve the one star I have to give them. read more

Was up last week and was told approved but then when my chick said no they bushed me off as well when we was told yes but then they wanted so much down so she didnt make deal but then i askwhat was up with my deal on CVO and was never spoken to again even called later and sat on hold for 5 mins still no answer even called later and still no return call so i would not recommend till they make it right.... read more

I love Harley's all their stores are great. I now have my granddaughter hooked on them. Just recently we visited Rawhide Harley and it was fabulous. Large selection on clothing items, lots of bikes to look at. The service is phenomenal here. My granddaughter set up her first appointment to learn how to ride. read more

I bought a motorcycle today ; came in for a tshirt for my hubby who has a Harley. Now I have one too! Seth the ASM gave me a deal I couldn't say no to. 500$ gift card to buy a gorgeous leather jacket from Lydia she was super helpful. Best sales guy- Matt - thanks for hanging out past your bedtime to help me out. Tony In parts thanks for convincing me to customize with the cool Catalog. Jonnie, will and David my service guys- thanks for figuring out what all was happening to the bike. Staying late to fix it. Grant in finance - you're the man. Kyle the manager - what a fabulous group you have. John the mechanic we had to come back late to work on a Friday night to get my bike done so I could ride home. Thank YOU! Best experience ever! Buy here. read more

Why are there not more than 5 stars to give?! I have only ever ridden on the back of bikes and for the longest time I figured, "someday I'll get a bike of my own." It FINALLY happened! Someday is now and Lee Habiger made my dreams come true! If you are in the market for a bike, going to Rawhide is an absolute MUST. ROCK ON RAWHIDE! \\m// read more

Rawhide Harley-Davidson - My first bike - Motorcycle Dealers Near Me - Olathe, Kansas

I walked in on Saturday, October 9, 2022 preapproced for $14,000 at 5.29% for a motorcycle. I was immediately asked for my credit information so they could do an app there, and that they could do better than my interest rate. I allowed myself to be railroaded into a 6.79% deal, at 72 months. At no point did I ever say how long to finance, not was I asked. We negotiated the price. I was railroaded into an additional 12 months of interest. I left a message on 10-10-2022 saying I was going to refuse the cycle delivery (scheduled for 10-10-22) and that we'd start over. I feel I was railroaded and cheated. Someone called from a 913 area code, but left no message. I'm now working on a blistering letter to Harley about the dealerships techniques. I see at least one of the other reviews are similar to mine. read more

Rawhide's response to my review does not justified their action or the action of the Harley industry. I'm not sure how accurate the response was, as I have been told by other Harley Dealers that each loaction is responsible for how they handle their extended warranties. Only recently has that changed and Harley implemented a Nation-wide extended warranty plan. The bottom line is that it is very poor business practice to charge a customer for usage of an extended warranty, while the factor warranty is in affect. Basically that is right-out stealing from your customers. A very deceitful business practice. Again, I wouldn't recommend that anyone purchase an extended warranty because they are assessing charges while your factory warranty is in affect. Based on my experience, a one is the lowest rating that I can give otherwise I would give a zero. read more

Clutch service on my 07 VROD Service was great! Staff was knowledgeable abd friendly. Recommend highly!

The VIP tour at Rawhide Harley was exceptional! Tim and Matt were incredibly helpful and informative, making it an unforgettable experience.

Great ambience and attentive to customers wants/needs. Awesome customer service from Natalee, just wonderful no pressure and fun mixers for the community. read more

I had the best experience at Rawhide. Vanessa was knowledgeable, patient and very kewl She pointed me in the right direction and I had a MONSTER test ride. In fact, everyone there were very knowledgeable and willing to work with me for financing. They are straightforward and tell you exactly what is going on. These folks are great! So if you're looking for a Harley, I recommend you go to Rawhide Harley Davidson in Olathe. They will treat you right. read more

Sent in an inquiry for my first bike they had the one I wanted which wasn't a Harley but it was in my price range they scheduled a vip experience get there told them what bike was looking at and immediately started what seemed to look down on us then we was told we couldn't test drive the bike due to insurance purposes then tried to get us away from the bike I wanted and put us on something 3x its price I requested and also charging 1,000 for inspection fees and the bike was filthy. Will not be going back if I had a choice of a zero star rating that's what I rate this business read more

Called service department about looking at the radio on my motorcycle and immediately told me that it would be $139.00 an hour to do a diagnostic on my Radio??? Brandon was not very customer service oriented and was a jerk! Take ur busIness elsewhere! read more

My experience at H. D. Riding academy was a awesome experience, I learned that I didn't know as much about riding motorcycles as I thought I did! It was a lot of fun to meet different people that more than likely thought the same! I just wana thank Amy N Ryan for choosing the wk-end I signed up because they were awesome instructors N was very good at teaching there skills to us! A big thank you to the both of them! read more

Stopped in as in town for work! Decided to stop in and get a new hat. I bought my old one from here over a year ago so decided to see if a new one caught my eye. Staff has been nice the 2 times I've been here. read more

Rawhide Harley-Davidson - Old meets new - Motorcycle Dealers Near Me - Olathe, Kansas

Jordan and the entire team at Rawhide took phenomenal care of me throughout the process. I thought I knew what I wanted but took a few steps back to answer questions and soak up some information about the different bikes I had the most interest in. Empowered with a bit more knowledge I quickly found and fell in love with a 2018 Road Glide Special. I'm super stoked and can't wait to get some miles and trips behind me!!! I've been back a few times for gear, HoGtoberfest activities, and just to poke around... everyone has been super friendly and service oriented to make sure my needs are taken care of. Thanks, TEAM RAWHIDE! read more

Tony in the parts department is a class act. I'm embarrassed to say I asked about a part and at no fault of Tony's I could tell I had him confused and a little lost regarding my need. I acted rudely and hung up the phone. Tony called me back about ten minutes later and leaves me a voicemail. Thinking he was calling back to tell me off, Tony had found the part I inquired about, shot me the price and advised he would gladly order it if needed. Class Act!! Made me feel about 2 feet tall. Congratulations Rawhide HD on your parts guy Tony. #MVP read more

Extremely friendly and professional staff. I just moved to Lenexa and Brandon Rosema went above and beyond to make me feel like welcome. They fixed up my bike pretty quick. The battery had some issues that went unnoticed until I got there. They could have just jump started the bike but they threw a new battery in there free of labor cost. I'll definitely continue to come here for any motorcycle needs! read more

Buyers Beware. Worst dealer group in the nation to purchase a HD. First time buyers and females are targeted in the store. Sales and F&I department. read more

I have had my challenges with Rawhide over the years, however while we were waiting for some service to be completed, met Big Tim Barber. We discussed some of my previous challenges, he did something unusual he LISTENED! We ultimately struck up a good conversation and discusses if I was looking for a new bike. Told him know as we had just purchased a third. Mentioned that we could buy the VIP program on it. I was unaware of that and thanked him. Additionally when we went in for the customer appreciation event, he recognized us, shook out hands and asked of we were looking for anything. Said a windshield and we found one. Did not see hem when we left but did follow-up via email. Thanks for all the communications Big Tim - will definitely give your name to those looking for a bike! read more

I was considering purchasing a new Harley from this dealership but after having some interactions with one of their sales people Dan Howe, I would never we're my money. he said they wouldn't deal and added on extra dollars to MSRP because they owned 23 dealers in the area and could, so if you went someplace else, they were still going to over charge you. Not a good way to do business! read more

I just bought my second bike from Rawhide. The first one was a new Road King in 2014. I just traded it in on a new 2020 Ultra Limited. Bobby was our fitment specialist and worked with my wife and I to make sure that she had a back rest that fit her the best. The Road King made he back ache in longer trips but the Ultra fits her better, even better than the two CVOs we were considering. Bobby made sure we got what worked for us and wasn't there just to sell another bike. They all even worked past store hours last Sunday to finish the deal. We didn't get a big audience and ring the bell, but we did all of that in 2014. Thank you Bobby and the team at Rawhide for a pleasant experience! Kevin read more

Wow. What an experience. These guys are amazing. They have a system in place and a well organized process for finding the right bike for you, and helping you afford it. I had already made my mind up to buy a Harley, so I made an appointment with Sutagee, and think I made a new friend. I went in thinking I wanted a Breakout, test drove two, couldn't make the numbers work, I wasn't crazy about the fit and feel, so based on a conversation I had with Sutagee, he recommended I look into the Softail Heritage. All I had to do was sit on the bike, and I knew it was mine. Test drove it, and fell in love. Guess who has a new 2019 Heritage Softail? This guy..... Once you get through the basics, they take you on a tour of the company, introduce you to the Service Dept, the Parts Dept, and the Merchandise dept. Everyone there, including but not limited to, Sutagee, Pete, Capp (Harvey :-), and Cameron were unbelievably friendly, and wanted to make sure our experience was top notch. You don't realize it unless you have a Harley, but when you buy a Harley, you join a family, and are part of a club. And the people at Rawhide make you feel welcome and a part of the family from the minute you walk in the door. Highly recommend Rawhide! Go ring that bell!! read more

2 stars on a good day. That being said I have yet to find a harley dealership that was awesome! Seriously people I spend a ton of money there and it always takes over 30 min to just check my bike in for service. Part of the issue with this dealership and others is major turn over and low pay I am sure. But Harley is hurting for customers sooo you should consider much better service for the ones you have. Parts not in stock take forever to arrive. read more

I just bought a 2019 Road Glide and Brandy took good care of me. I am a handful when I am negotiating and he did a good job of not letting me go look at the used Harley on my next stop. Thanks Brandy, I love this bike! I can't believe we got this deal done and I am riding a brand new bike! I went to Rawhide last year after none of the other Harley dealers, and I went to more than one, cared to put me on a Road Glide since I told them up front that I wasn't ready to buy yet. Rawhide had me on a Road Glide within 15 minutes of walking in. So they were the first ones I called when I was ready to buy a year later. I am very demanding when I spend this kind of money and those guys earned this sale from start to finish. Now if some Harley accessories like a touring seat and back rests were to fall off a truck near my house that wouldn't suck! read more

Rawhide Harley-Davidson - On the showroom floor. - Motorcycle Dealers Near Me - Olathe, Kansas

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Well let me say it should not ever take 8 hrs to buy anything. The people were nice but their tactics to get you to buy a bike are suspect at best. I went in to buy a bike I saw online and when I arrived the bike miraculously was sold. Now mind you it was an used bike but the gag was when I was interested in another used bike they had strongly refused to sell it over a new bike. So, within the 8hrs of back and forth I finally agreed to the bike. The bike is awesome as you would expect from Harley, but my brother bought the exact same bike and the Harley dealer he dealt with had so many more extras at the same price point that it felt like I was ripped off. But hind sight is 20/20 and I regret not doing my research on the dealer. read more

Come on Rawhide Harley Davidson. You can help me. I have had your back. Now fix my bike and back up the Motorcompany. JP 2021 Softail slim grinding noise. This is far more pleasant than my first review I promise read more

Where do I start. There finance dept would not even tell me a interest rate. All they would do is ask me how much a month do you want to pay. I have never seen such a messed up group of people. Tires for life. What ever. Don't buy from this dysfunctional company. They should be stripped from the dealer ship. Total disappointment. read more

My previous review was based on a true and real bitch I had.. due to really close proximity and a need for parts and not service I returned... and... Thank you for allowing me to update my review. All older Evo work was referred to Turkey Creek Cycles who are awesome. Parts and staff are friendly at Rawhide made amends and didn't even know it, thanks!! I'll catch a bike night and maybe mess with sales for a family addition someday. read more

Rawhide Harley-Davidson - Motorcycle Dealers Near Me - Olathe, Kansas

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I contacted Rawhide Harley Davidson and requested to purchase a used bike they had advertised on their website. The advertised price was $32,388.00. I told the sales manager I was not needing financing; my bank would wire the money in full, plus whatever the delivery charges were. I was informed by the sales manager that since I would not be coming into the dealership in person, I would have to pay an extra $6,000.00. I explained to him that I am recovering from major surgery and cannot travel at the time. He did not care and said the $6,000.00 surcharge would still apply. Nowhere on their website is this condition of sale advertised or made known to their customers. I filed a complaint with Harley Davidson Corporate, and they also reached out to the dealership and confirmed the hidden $6,000.00 surcharge for not buying in person. read more

Purchased a Harley on trade in from my Kawasaki sport bike. The sales rep and assistant manager were awesome. Even though I had a problem with the finance rep they overcame the problem by immediately assisting with an replacement finance rep. Issue with Financing: the gentleman asked me 10+ times why I was not buying the VIP plan or extended warranty, which is their job. But I warned him if he kept asking and discussing my personal finances in regards to the extended and VIP I would walk out. So I walked out of the office and asked the site manager for assistance and they gladly helped and got me a different person. Overcharged for parts: I was charged $850 more than I should have been by the finance department (By Error, I hope) and they called me a week later when finalizing the paperwork and immediately refunded the money. They were very kind and it amazed me that they went into high attention to detail and found this for me. I'm sure others would overlook this. Will continue to go back read more

Justin and Mike E. We're both every helpful and made the process very smooth and comfortable. Great service department with very talented mechanics. read more

Went in with a friend to get a tire for his Breakout. Felt no pressure whatsoever going in. Friendly staff and a great selection of bikes, parts and apparel! Best Harley store I've been too. read more

The a**hats at Rawhide Harley Davidson only want to give me 65% of what I paid for a BRAND NEW 2016 Fat Bob FXDF just 2 months ago!!!!!!!! I'll spend the rest of my life letting EVERYONE I ever meet know how they screw their customers over like this!!!!!!!!!!!!!! I discovered that I am unable to ride due to some serious spinal issues and I tried to trade the bike in, MY ONLY VEHICLE, in on a used car. The car dealer contacted Rawhide to work out the deal, but Rawhide doesn't care about their previous customers or treating people with dignity and respect after the deal is made and offered to buy it back for 65% of what I paid for it. Harley's don't depreciate in value THAT quickly, but they don't give a you-know-what!!! Stay Away!!!! Go to Gail's or Worth before ever even considering Rawhide Harley-Davidson, please!!!!! read more

Rawhide Harley-Davidson - Motorcycle Dealers Near Me - Olathe, Kansas