I went to Cornwall for the weekend for a friends b'day and landed in Birmingham. I picked Avis for…read moremy rental car and I must say the service was more than excellent ! Upon arrival I was helped by a woman called "Lisa" she must have been the friendliest and most helpfull desk agent I ever met. Thank you !! Advice to Avis; keep her, she should be employee of the month 8-)) On top she was very effiecient and I was out of the airport in no time. Also bringing the car back was no hassle at all. The guy inspecting the car, again, was very nice and very effecient, 5 min tops and I was on my way with all the information I needed. Thank you Avis Birmingham for your brilliant customer service, if only we would ahve the same kind of customer service here in Belgium.

When dealing with Burton Kia I've always had excellent service. The day rates are affordable and…read morehaving the whole range to choose from means I can get the right car for whatever trip I'm planning.

Decent, fairly quick service and acceptable prices…read more What vehicle you get is a bit of a lottery, but all are clean and new. Office is located under the revamped car park on Queen's Road (A6019), and (usually) manned by a very affable Aussie guy with great customer service. Book either direct over the phone, via the website or central phone booking. Keep your car park pass card and return to the Europcar section if the car park and drop key at office or in the out of hours box. Sorted.

A good car rental place to go when you need a car for a few days. Located on hearsal lane near spon…read moreend. They mainly deal with Vauxhall cars but can occasionally be seen with a few Audis etc in their car park. The forecourt is full of cars and there is a pressure washing unit in one corner to clean everything that goes in and out. To the right is their reception. This is where you book a car. The staff are helpful as they take a few details from you and add it to their pc's. After this has been done you can almost choose what vehicle you drive away with. Cars are always in great condition and drive really well. Definetaly worth goin to to rent a car.

Easirent was an easy stress free way to rent a car. The shuttle bus picked my wife and I up at the…read moredesignated location 15mins after I called. At the check in desk Ryan assisted us to our needs and completed our paperwork (approx time 20mins) before heading on our way. On arrival Allen checked the car, fuel and mileage before swiftly shuttling us to our airport hotel for the night. The car was new with minor damage all recorded by Ryan. We where advised to take photos of the vehicle prior to leaving but where not needed.

Do not Rent from This Place! You have been Warned!…read more I would give 0 stars or less for this location if possible. There's a reason why this place only averages 2 stars and I hope you don't ignore the ratings like I did and waste two hours at this horrendous place manned by rude thugs who try to coerce you into taking their numerous onerous policies to try to make up the cheaper prices they offer compared to most car rental companies like Europcar or Hertz. The company goes through what I would describe as a three step process to try to make up for the difference in price compared to other companies. 1. When we arrived at the location, we were initially spoken to nicely by a man at the counter who asked us for the usual details. He asked us if we wanted to take insurance on the car, and we replied that we had already booked full excess insurance through the agent Rentalcars.com. He proceeded to keep telling us that third parties insurers only pay out 27% of the time and we should take the company's insurance . We politely declined. He tried to scrutinise the existing policy we had taken and seemed disgruntled that he could not find any fault with it. 2. He then proceeded to ask us whether we wanted to take their fuel policy. The fuel policy of the company, which was not reflected on my online booking through rentalcars.com, is extremely onerous and while they do not force you to take the policy, makes it hard for you not to do so. One of the many onerous conditions attached to their fuel policy was a. Car must be refuelled within 5 miles of the return location. b. Car must be refuelled within 1 hour of the return. ( WHAT?) c. The company would take a deposit ( does not accept mastercard, electron, debit card), and if you choose not to take their fuel policy, their may be additional bank charges and interest which will be borne by you. d. Charges may be taken without notifying you. e. All the conditions attached to their fuel policy must be adhered to otherwise you may potentially lose your deposit. 3. After declining their insurance and fuel policies, he then proceeded to tell us that the car that we had booked was no longer available as they usually hold the car for two hours. As it was according to him (23rd of July 2018), the first day of their so called summer season the company could only hold the rental for one hour. As our flight was delayed he said that the company offered three options. We were either to wait 1 and a half hours ( potentially more) for our car to be available, top up additional £30+ pounds for a an estate wagon, or were offered a small Ford Fiesta which we could not obviously take as we had numerous luggages ( why I booked the bigger car in the first place). When we tried to explain that the flight was delayed and we wanted the car that we had originally booked, he simply shrugged off the matter and said it wasn't his problem. We were tired from a long flight and just simply wanted to get our car and move on but this guy started getting really threatening in his demeanour and we decided that we could not rent from this company that day. I have spoken to staff at Avis and Enterprise ( where I went after), who said these fuel policies were ridiculous and that the 23rd of July wasn't some so-called first day of summer. Of course, what you pay for is what you get in terms of service. Don't expect to get a similar level of service you get from higher end car rental brands. For one, I personally knew I paid a cheaper price and I didn't expect the same level of service. But I don't think that you deserve to be plagued with so many hidden costs and onerous policies that simply try to make up for the difference. Save yourself the hassle of the thuggery, rudeness by their staff and frustration while on vacation. I took the time to write such a lengthy review so you don't make the same mistake I do. You have been warned.

had a few short term car leases from the guys at cacoon. always a fantastic service and never let…read moreme down. dont try and be cheap skate by getting your car repaired cheep, they are reasonable on alloy fixs etc

From the owner: Cocoon Vehicles specialises in Car Subscriptions, Flexible Car Leases, Short-Term Car Leases and…read moreCommercial Vehicles including Van Subscriptions. We can also help startup businesses in getting vehicles via our short-term solutions as well as Expat Car Lease customers.

This please is pretty much ideal for hiring a car in Birmingham. I went in on Friday with no…read morereservation and within 30 minutes was on the road. I had a little Corsa which drove perfectly and was great on the fuel fuel. The hire was £50 for the day and that included the extra insurance to bring the excess down to £100. When returning the car I forgot to put in the petrol before taking it back. The lady behind the counter only charged me £1 a litre to fill it back up for me meaning my trip to Manchester and back only cost me £23! Bargain. Don't be put off by the grubby exterior/dingy office look of this pace the staff are great and the cars are pretty much perfect for short or long hires.

My favourite of the car hire places. Centrally located, nice staff and good service. Never had a…read morebad experience.

I rented a car in late September 2022 for 10 days and the service and vehicle were both excellent…read more The agent spent almost 30 minutes ensuring I knew all about the car and then he gave me excellent suggestions on how to navigate to my destination. As an American, I really appreciated the extra help and care. The manager was also extremely helpful when I returned the car. Overall, the service was far better than I normally receive when I rent a car in the U.S. I will rent from Enterprise/Alamo again next time I'm in Cambridge.

The Cambridge branch of the Enterprise car rental chain is located on Station Road in the village…read moreof Histon, just behind the petrol station. The premises are nothing special, but as you don't have to wait long to arrange and pick up your rental the deficiencies in interior decoration are not a serious deficit. The company offers a variety of cars and vans for rent with very reasonable rates for both. There is a specially attractive weekend package, which proved extremely cost effective for us as a couple when househunting or visiting relatives, until we bought our own car. The cars are always spotless, have a low mileage and I have never encountered a problem with any of them, though, just in case, breakdown cover is included in the rental price. They are thoroughly inspected for nicks before and after the rental. For an extra charge it is possible to substantially reduce the excess charged in case of a repair. The branch's opening hours are convenient for drop off and pick up before or after office hours, they are also open on Sat mornings. The staff are young, enthusiastic and perfectly polite.

I brought my first car from this dealer in 2010 and the after care was amazing. I part exed the car…read morein 2012 I wouldn't go anywhere else the sale staff and the mechanics are amazing Bellissimo

From the owner: We are the largest independent used car dealer in the area, we always have over 80 Quality used…read morecars in stock of all makes and model, that are prepared to the highest standards. We also have our onsite workshops for all makes servicing and repairs.