I went to Cornwall for the weekend for a friends b'day and landed in Birmingham. I picked Avis for my rental car and I must say the service was more than excellent ! Upon arrival I was helped by a woman called "Lisa" she must have been the friendliest and most helpfull desk agent I ever met. Thank you !! Advice to Avis; keep her, she should be employee of the month 8-)) On top she was very effiecient and I was out of the airport in no time. Also bringing the car back was no hassle at all. The guy inspecting the car, again, was very nice and very effecient, 5 min tops and I was on my way with all the information I needed.
Thank you Avis Birmingham for your brilliant customer service, if only we would ahve the same kind of customer service here in Belgium. read more