Mercedes-Benz always delivers on customer service and an exceptional customer experience. I took…read moremy E class in for an oil change A couple months ago. Yes this review is overdue. You expect excellent service from Mercedes-Benz, and that's exactly what I received when I went to Mercedes-Benz of Mount Pleasant. Exceptional customer service, knowledge, courtesy loaner, and of course an expensive bill at the end. But if you own a Mercedes-Benz, you know what I'm talking about. Highly recommend Mercedes-Benz of Mount Pleasant. These guys are very customer oriented and extremely friendly and a clean shop. Thank you Mercedes-Benz of Mount Pleasant for giving me a great experience, I'm sure I'll see you soon for another oil change. And of course with all Mercedes dealerships anytime you have any kind of service done on your Benz they will wash your car. Although I did leave almost immediately after receiving my loaner, I did check out the customer waiting area, and as always Mercedes-Benz is top notch in that area as well. Free coffee latte's water soda, etc. This is a great Mercedes dealership, I highly recommend Mercedes-Benz of Mount Pleasant!!

LADIES be sure not to work with jay ross at baker Mercedes mounth pleasant to purchased from him a…read morebrand new car because my care was total loss I paid for BRAND NEW CAR he sold me brand new damaged car I made a big mistake a new car from him I payed 30,000 dollars cash down payment when the car came it had lots of damages plus cosmetic issues tooI had to drive it out of the lot after showing it to him the manager and the garage manager I was driving a rental car jay had called the enter price to come and take the car I didn't have any other transportation! don't think you can count on the management to make it right they take your money and you are on your own I had emailed them with no respond I worked with AJ Gifford the general manager i ask him to give me my money back to go get a car from other place or get me a new car with no damages he is the worst instead of make it right he is unfair he wanted me to trade a 6 mounth old new car and loose 20,000 dollars and the car only bad 2,000 miles on it they sold me damaged brand new car because I didn't trade it in and loose 20,000 dollars in 6 mounth it's insane so he got upset he ordered the garage not to do any work on the car and not to take any of my calls and he told me to go take it to Myrtle beach it's 2/12 hours away from where I live Charleston SC and told me he is not going to honor the warranty work on my car they sold me a brand new damaged car it have lots of problems and I'm a single women and here I Am I only needed to replace my total loss car it has been hell for 8 mounth so far! ladies be smarter then I I trusted them because this's not only a new car I had purchased i have never ever ever this had happing to me like this Before. LADIES GOOD LUCK!

**** BEWARE STAY AWAY FROM THIS SO-CALLED DEALERSHIP ****…read more I am not even giving a one-star rating. After making a deal on a 2025 Gladiator from the state (Maryland) for a week. I arrived at the airport the morning of the deal only to be told via phone that they have sold the Gladiator that I had a Buyers Agreement on. They did not want me to come to the dealership at all. They cancelled the salesmen who was to pick me up. BUMMER, I came all this way only to be halted at the airport. Funny thing is that I confirmed my appointment the day before with the salesmen. What an AWFUL EXPERIENCE. Humiliated

Amazing service! While visiting from Virginia, I noticed my check engine light was on. The service…read moreteam told me to come right over and checked it right away. Thankfully it was something minor but the peace of mind in getting it checked before an 9 hour dive was major! The place is immaculate. The service team is kind, polite and very helpful. Highly recommend.

A small somewhat out of the way used car lot which is part of the Mount Pleasant Volkswagen…read more(Lowcountry Volkswagen) dealership at 1001 Johnnie Dodds Blvd, Mt Pleasant, SC. This preowned location is up Highway 17N from the main dealership. This of course is only for used cars. A quick review showed good used cars but we were looking for something a little more reasonably priced. That was not present here at the time that we came by although we had a good salesman Steven (from the main dealership) who was showing us through and showing us around. The car that we had come to look at was one that they had just been sent to auction. I would think that the better cars would be left at the used car lot and not sent to auction, so maybe it was a good thing as it turned out. Kudos to Steven, not so much on the lack of updates on their website.

From the owner: Low Country Pre Owned sells quality vehicles to the Public. Each vehicle has been inspected by…read moreCertified Mechanics and reconditioned before purchase. We live by a simple rule: "We only sell vehicles that we would feel comfortable having our own family drive." If a vehicle does not pass inspection, it will not be for sale. We pride ourselves in making each vehicle purchase a great experience and somewhere that our community feels comfortable buying. We also provide financing through multiple lending institutions.

Went into this location , to have my brakes and some warranty issues checked. Was a little…read moredisturbed when I was told that the certified used car I bought in october would need new breaks in probably less than a year. I've just now put 10000 miles on the car and would have thought that I had more than that.But when you buy used , I guess that's what you get. They took care of the warranty issues with no problem though.

Manny was extremely helpful in assisting me in finding the perfect vehicle and getting me a great…read moredeal as well. Pax helped out as well. I would recommend this place to anyone. Very respectful, professional, and understanding. Thank you Low Country Volkswagen!!!

Chad, sales manager, and Ben, salesman, were amazing and so sweet during the buying process. Chad…read moreand Ben are both very personable and easy to speak to! Make sure to ask for them when you come in! They will get you taken care of!

Dealing with them is always the worst. Have had to bring my car back multiple times for the same…read moreissue that they can't do right

Once again, Gerald's has shown me why they are the best place in town to buy tires. I have tried…read moreother places, and have gotten a little bit lower price. But...is a few dollars worth the marked decrease in service? No. I needed new tires for the car my wife drives. I called Gerald's on a Friday and spoke to a sales rep and we decided on a set of Michelin tires. He said they would be in sometime Monday and I could come in and have them installed. I asked if I needed an appointment and he said no, they'd take care of me. I got the call and headed to the shop. 45 minutes later I was headed home, with the tires installed, paid for, and everything taken care of. I always get the road hazard coverage and they never question anything. Three times in the past, I have had a damaged tire covered under the road hazard and they have fixed it once and replaced it twice, no questions asked and for no charge. If you want great, friendly service at a fair price and don't want to have any regrets about your tire-buying decision, go to Gerald's. You will not be sorry you did.

Once again, Gerald's has shown me why they are the best place in town to buy tires. I have tried…read moreother places and have gotten a little bit lower price. But...is a few dollars worth the marked decrease in service? No. I needed new tires for the car my wife drives. I called Gerald's on a Friday and spoke to a sales rep, and we decided on a set of Michelin tires. He said they would be in sometime Monday, and I could come in and have them installed. I asked if I needed an appointment and he said no, they'd take care of me. I got the call and headed to the shop. 45 minutes later I was headed home, with the tires installed, paid for, and everything taken care of. I always get the road hazard coverage and they never question anything. Three times in the past, I have had a damaged tire covered under the road hazard and they have fixed it once and replaced it twice, no questions asked and for no charge. I have had instances where I have had a small hole in a tire, that I did not buy at Gerald's, and they have repaired it at no cost. The customer service at Gerald's is beyond compare...phenomenal. Everyone is friendly, smiling, and they answer any question you have. If you want great, friendly service at a fair price and don't want to have any regrets about your tire-buying decision, go to Gerald's. You will not be sorry you did.

This place really came through for me. I was having an awful time at the MINI dealership, and felt…read morehopeless so I called this place because it had great reviews about honesty and being trustworthy. That was absolutely the case! Kelly was incredibly kind and communicative, and they took my car in and got it back to much better shape for almost half the price MINI was trying to quote me. Its hard as a woman dealing with mechanics and being taken advantage of and I now will only be taking my car here from now on. I left feeling so much weight off my shoulders and very satisfied with the customer service. I could go on about how pleasant the experience was.

Add me to the long list of satisfied customers of European Road & Racing. I took my car in to have…read morethe condenser replaced after it was damaged by some road debris. They told me it would be ready by the time they closed at 6:30p however when I arrived around 6:15p they still needed to charge the system (which takes at least an hour). Unlike most places that would have told me to return the next day, the owner and two technicians remained until the job was finished. Since I live over an hour away this really meant a lot to me. Thanks ER&R!

I use this SpeeDee location always and the service is amazing, the people are great and so helpful…read more The waiting area is very comfortable plus they have mints, a plus. In and out pretty speedy, no pun intended.

Absolutely love this place. They have you in and out in no time. Best of all is the Customer…read moreService. The manager there "Tim" is awesome. These guys are very honest too. My dealership forgot to reset the service light. These guys could've ripped me off and done a new oil change but they were honest and said all the fluids were fine, including the oil and reset the light for me. Highly recommend. 3 thumbs up and five stars from me. I will only go here going forward.

best customer service award goes to aj,provided service as promised . my home town would not…read moreinstall my hood protector.called custom car stereo spoke to aj,bring it and we'll take care of you!!!! i will definitely be visiting this business!!!!!

Friendly, knowledgeable staff. Fair prices with a good installation. My new radio in my camper…read morework fine. Thanks

I took the leap away from the dealership service departments to try out Larsen's Automotive. It's…read morebeen here a long time and is family owned and operated! I walked in to ask for an estimate on something with my Mustang and walked out , well drove out, with the repair completed! Right there on the spot! The service was a great experience and I am coming back next week with my husband's truck for an oil change! The value is great, but the hands on experience was even better!! Let's hope Larsen's stays the same in this ever changing world of so called improvements!! They've done it right all these years, no need to fix what's not broken!!

Pete took great care of our high mileage Honda Odyssey with doing some recent recommended…read moremaintenance. He thoroughly explained all of the recommendations, and followed up at the end with what he calls "show and tell" with each part replaced. He even tracked down a forward collision warning light all the way to a small light bulb failure. All fixed now!