Dave was so incredibly responsive to my 89 year old mom when her furnace broke. I highly recommend Raven and have referred others who were also very satisfied. Raven read more

My first experience with Raven was outstanding. Excellent response time and communication. Austin was top notch In his service.... super smart, friendly, thorough and patient as investigated my sporadic issue. He helped me to understand my type of wall furnace and was forthcoming with helpful information about the types of filters that are best for my heater. Austin also replaced my thermostat. All around good human. Thank You, Raven! read more

I called Dave on a Friday around 2pm to discuss ducting replacement in my crawlspace. I had flex ducting installed there by another Novato HVAC contractor during a furnace/central AC installation. I wasn't happy with the other contractor given they knew I have a shared crawlspace and keeping rodents out of it is a losing battle. Regardless, the contractor recommended flex duct for better insulation and noise control. The contractor said I didn't really need to worry about rodents because they probably couldn't jump and reach the ducting. So, that contractor removed my perfectly good metal ducts (rodent-proof) and installed flex ducts. My mistake, it was a few thousand dollar lesson learned. Rodents ended up chewing several holes through and into the flex ducts (repeatedly), camping out inside my ducts. Yuck. That's why I called Raven... So, Dave was at my place about an hour after I called him that Friday. He had a quote to me for insulated metal ducts about an hour later. The price was very fair for the job and I knew Dave came recommended by another contractor whom I trust. Given that, I agreed to the price and work. Dave's work crew was at my place the following Monday to install the ducting. Dave's four man work crew: Jacques, Isaac, Josh and Lucas is awesome. They arrived early, performed their work well and professionally. They were genuinely nice folks and communicative during my ducting installation. Given my experience I will definitely be using and recommending Raven's services in the future. Thanks Dave, Jacques, Isaac and Josh! read more

Raven is the best! Dave from Raven has helped me quickly and did a great job! Their prices are better than anyone else. This is a service I can afford. My capacitor was blown after 5 years and Dave fixed it within 10 minutes. I have had him replace an entire AC unit at my work. He was recommended to me by my friend in property management. All the guys they have working have been vetted and are the best at their trades. I really liked Dave and found him to be extremely professional. I highly recommend this business. read more

Once again needed a service from Raven heating and air and they came through as they always do. This time it was my friend's mom whose AC went out while it was 90° in San Rafael. Austin diagnosed the system and found a bad disconnect and capacitor as well as and replaced them both. She's back in business!!! Raven is not a company trying to upsell you on new equipment. They fix the problem and get you taken care of, but will be there when you do need new equipment as I have in the past. read more

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Raven installed an additional duct/vent to our master bedroom in 2016. Lately we've been noticing the bedroom just wasn't cooling down like the rest of the house, making sleeping more challenging. I called Raven, and Dave sent over his assistant the same afternoon to check our system. He discovered the baffle was completely closed in the attic, and secured it open, as well adjusting flow in some other rooms. He also secured insulation on a slightly damaged duct, and checked all associated vents and systems. We are cool again and very thankful for Austin's thoroughness and expertise. read more

Raven heating installed our office A/C. When we were having an issue with it a few years later I contacted them several times by phone and email. They never responded. read more

I also just left a Google review. Just had a heat pump furnace and A/C installed. The technicians, Percy and Isaac, were great. Professional, knowledgeable, efficient and friendly. Kudos also to Dave, Josh, and Jeremy for their contributions. Highly recommend. read more

I manage 89 Apartments in Novato and we rely on Raven for our AC & Heating to take care of our issues. We just had a crane here to take off 5 AC/Heating units and replace them with brand new ones. It went so smoothly, then the crew got to work to install the new units. We are so Happy with Dave, as he is so reliable and helpful every time we call. I couldn't imagine calling anyone else because we have so much faith and trust in Dave's expertise. If you have any AC or Heating issues, I Highly recommend Raven & Dave. They are honest and trustworthy and get the job done so efficiently. read more

January 2023 In the middle of the worst storm (by my recollection) my tenant's heater went out. I tried fixing it myself - to no avail. I called Raven and they were there the next morning and fixed the heater in no time. It was not an easy fix, but their expertise got the job done. At a very reasonable price no less! Their quick response, professionalism and knowledge of the issue allows me to highly recommend their services. read more

Josh and his team were extraordinarily good. They responded quickly to my needs and were highly competent and polite. They quickly fixed my system and their price was very reasonable. I strongly recommend them. Lew read more

Dave and his staff are truly great people to hire. Professional, knowledgeable, efficient, courteous, trustworthy, responsive...that is what I experienced with Raven Heating. When my old heater died, Dave gave me a quote for a high efficiency replacement. I felt confident in his recommendation and very fair price. The installation done efficiently, cleanly, and professionally. He also took care of the permit process. As a added bonus, I was blown away by the service after the sale. When I had a problem, Dave came over quickly and fixed it immediately. Raven Heating and Air ROCKS! I am extremely satisfied with the furnace and the great service I received. I wholeheartedly recommend Raven. read more

Dave provided me with a truly "Best of" experience from the first time I called. Not only did they answer the phone, but quickly set the wheels in motion to get my questions answered and visit my house because I questioned what another local HVAC company told me -- the other guys said "Oh yea, you need to replace the whole system." I don't know a lot about how A/C works, but the explanation given was deficient and did not make sense. So, I asked my neighbor who grew up in Marin if he knew anyone. Sure enough, Dave figured out what the other company missed. It was a $100 part. Basically, he saved me about $12K. He is now on my Christmas list. Overall, excellent responsiveness and thoughtful / meaningful investigation and repair suggestions. My new HVAC go-to. Thanks Dave! read more

Raven was great. Our heater broke during that cold spell last winter, and Dave was able to re-arrange his schedule and install a new heater, which put an end to the kids' whining about the cold. (Wussy kids, can't deal with 30 degrees in the house...) Great job! read more

Dave was awesome. Answered his phone at 4:30 on a Friday that was triple digits. Showed within 30 minutes even though he was slammed and they close at 5. He walked me through what he was doing and why? He had the problem diagnosed and fixed within 30 minutes. What a lifesaver! I would easily recommend him. read more

We had our furnace go out this past winter during a cold spell. We called another local company who asked for $200 to look at the furnace, after looking into the problem and quoting a price to fix the next day they failed to show back up or meet any of their promises. They tried to charge us $950 for parts, plus a trip fee and a diagnosis fee. When the other company failed to show up again for their return visit I called Raven Heating and Air on a Saturday. I received a prompt call back from Dave, and a same weekend appointment. They showed up quickly assessed the issues and had the parts on hand to fix the problem in less than an hour for $600 less than the other company. Great service, great price. Dave is awesome. read more

Our company "World Exteriors Inc." worked with Dave from Raven on a commercial project in Novato. Dave really knows his trade and is an excellent craftsman. I recommend Dave with 5 stars to everybody. Thanks, Dave!! read more

Dave just left the house and saved me thousands of dollars to repair my central air conditioning unit. My wife had called someone else, who came by as an emergency and diagnosed the issue as being a compressor. This correlates to $$$$$$$. Dave diagnosed the situation as something minor and charged $300. A difference of about $3000. That is correct, $3000. The unit is humming and cooling the house I have used Dave before and if you want someone who is honest, then there is only one who will do a good job and I thoroughly trust Dave. Honest, Honest . I would never call anyone else. read more

Our original air conditioning unit just gave out after 25 years and we needed to replace it. Luckily, we were referred to Dave and Raven, and we could not have been happier with the workmanship. Dave gave us a few options and had the installation quickly completed. After the installation, we asked Dave to come back to check one thing that we had a question on with the new system. He is fair and a really nice guy. We highly recommend Dave and Raven! read more

Our house has southwest facing windows and when it's above 80 degrees outside for a few days, the house just starts to bake. Three different HVAC contractors agreed there was no way to install whole-house air, but I really wanted the office and master bedroom to be comfortable with as little visible indoor equipment as possible. Dave Nance at Raven came up with an innovative approach using a mini-split a.c. that really minimized the change to my interior while providing the cooling I wanted. Furthermore, he and his crew were the epitome of professionalism - courteous, neat and efficient. When the mercury climbed this weekend, I (and my dogs) were in bliss. HIGHLY RECOMMENDED! read more

Exact same great experience! Got number through referral, Dave came out during a holiday, diagnosed problem, got replacement part and found out that it was still under warranty, so overall costs stayed within limits, fixed problem. Quick, responsive, professional! read more

Got a referral to Dave from a friend and gave him a call. He fixed the problem quickly, was super fair about the price and explained the issue to me clearly. Dave is super knowledgeable about HVAC systems. He was also very easy to work with, honest and mild mannered, which is important because I'm a landlord and far away. I'll use him again for sure, all around a great experience. read more

Raven is excellent. Dave is very friendly and knows his stuff. He put in a new furnace and AC for us 10 years ago and added dual zone about 5 years ago. I called him today because our AC stopped working over night last night, and he came out today and fixed it in less than 20 minutes. He knew it was the condenser before he even looked at the unit, and that is exactly what it was. Great service and great guy. read more

We had Raven Heating & Air install a split unit system in our garage office/spare room. The owner Dave was very knowledgeable and completed the job in a timely fashion with no issues. The price was great as well. I didn't feel like he was trying to hard sell us. When we remodel our house we plan to call Raven and have them install our new heating/air system. read more

Our heater quit right in the middle of a long cold snap we were having 12/13, called Dave and he was out the next morning with a crew. They removed the old ducting, installed new heater and ducting over the next two days. Excellent work, very clean and fair pricing. I would recommend this company without hesitation!!!!! read more

Dave is the man. I'm not a big writer of reviews but this is necessary. My AC went out a few years ago, we had it looked at by two different companies that will remain unnamed, and they both said that I'd have to get a whole new unit. Bids from both companies were a lot more than we ever anticipated and as a result we decided to just table it. For the past few years we've gotten by without it; luckily the house is well insulated. With last summer being the hottest on record (not an alternative fact) it was a bit unpleasant and we knew that this year we'd have to bite the bullet and replace it. I called Dave at Raven with a shred of hope that the unit was fixable. He came out same day, within 15 minutes of arriving the air kicked on, 5 minutes after that my wife and I thought we were losing it when we felt cold air. Turns out that there were some suspiciously disconnected wires inside the unit. Dave hooked it back up, finished some regular maintenance and everything works! Just to reiterate, someone disconnected the wiring and the only people in there were the two other companies I had out to look at the unit. If you want someone who is honest and won't try to sell you unnecessary equipment call Dave. This current unit will go out eventually and when I need to replace it, Raven will get my business [period] read more