My father and I own a General Building Contracting company in the Bay Area.
I reached out to Ashton Kelley with Raptor IT via thumbtack in June 2018.
My Asus Computer has a Microsoft 10 Operating System that forced an update and deleted all of my computer data; not even Apps would work. When I turned on my computer there was only a black screen.
I had manually saved important documents on an external hard drive, however the last time I had manually backed it up was 4 weeks before my computer completely crashed.
All my company documents for the last 4 weeks, invoices, receipts, contracts, audit paperwork, quickbooks data and Autocad drawings had all been deleted along with my personal data.
My computer needed to have a new Operating System installed before I could even begin using it for anything.
Ashton was already coming out to the Bay Area in about 2 days for another one of his clients appointments; he stopped by my house personally and set up my computer operating software.
Through the process of restoring my computer, I realized how helpful it was to have an IT professional sort out all the various processes, downloads and troubleshooting of all Software installments.
Over many phone conversations, I mentioned to Ashton that I had attempted to set up Office 365 Business but had run into problems with installation.
Within about a week or two, not only was my computer completely functional from before it crashed, but I had new malware software, my whole computer on two different back up systems, office 365 was installed, new emails created for the company, and was in the process of migrating old emails to our new email addresses, and learning how to utilize Microsoft outlook's functions that incorporate with One Note and One Drive to stream line my Company's Processes and share various data between multiple company computers Via the Cloud Server.
All of this IT work was being completed as I managed my own Company's Sales Operations, Financial operations, Design Drafting, Permitting, Estimating, and Field Supervision, while also Planning my Wedding and Honeymoon!
We are currently in the process of purchasing new monitors, and a tower with a graphics card and Ram suitable for a Construction Companies operations.
There are many things that small and medium sized business's have to do on a daily bases to grow in the Internet Age, having Raptor IT as my IT Professional is a must. Ashton has been able to assist me with a wide range of knowledge gathered through a multitude of different business types. I would highly recommend Raptor IT for yours. read more