I've been coming to this location for 55 years and let me tell you. Jerry is the most thoughtful,…read morekind, caring, and helpful person I had ever met. If I had grandkids I would try to set him up. Sadly after the war I was divorced and have been in and out of rehabilitation centers. Anyhow, I cannot recommend this store anymore than this. Jerry is a 10/10 human. As for the store. Extremely clean and well kept, the rest of the staff aside from Jerry are just as fantastic and helpful. I love this store!

This was my go-to auto parts store until yesterday. Came in needing a new battery to replace one I…read morehad purchased there two years ago. The small blond girl at the counter told me, if I wanted credit under their battery warranty, I had to give them the battery. They would charge it and check it to see if it really is bad. Takes about "two days." I asked, "So, what do I do for a battery until then?" She replied, "I don't know." I purchased my battery elsewhere and won't be returning. I expect a rational return policy.

can't say I've ever been pleased with their service. they pencil wip the work orders and say they…read moreactually do the checks you pay for. you want quality, Walmart has never been it!!

This place is the worst. Service is terribly slow and since they have no appointments, you never…read moreknow how long you'll have to wait. Most of the employees I've encountered in the auto care area seem like they hate their job and don't care about the customer experience. I would highly recommend visiting one of the many local auto/tire shops in town that specialize in their field and have far superior customer service.

This AutoZone store is well stocked with Griots Garage car detailing products. In fact, I've found…read moretheir prices to be lower than ordering direct from Griots directly. The staff is knowledgeable and will point out additional savings. One of the best auto parts stores in Wisconsin Rapids.

very unsatisfied, called looking for a part which we were told they had two in stock. we traveled…read more45 minutes to get there and was told they didn't have the parts. they said someone must have looked up the wrong thing. if you call and ask for a specific part, how can you screw that up. very unhappy!

They sell you parts that have been in a fire. I got a break booster from these guys and sold me a…read morebooster that was in a car fire and it's worse than the one that I'm trying to replace....

All went well. Very professional & personable. Also good with their pricing! Too bad they retired…read moreand closed their doors. Will surely be missed by many!!!!

Long story short, went in for some repairs. When we got our boat back, it was in worse condition…read morefrom when we dropped it off. Got the steering cables replaced and when we got the boat on the water when turning left, the boat turned right and vice versa. When I called to see how they could rectify this problem (after spending OVER a few hundred dollars) the gentleman on the phone instructed me on how to fix it. How kind of him, but after spending close to $500 I shouldn't have to fix my own boat ‍ Also, the lady who answers the phone should really try and up her customer service skills

I had a horrible shifting issue on my Cummins diesel truck and I took it to Rapids Transmission and…read morethey diagnosed it and repaired it and now my truck shifts better than ever. Definitely very satisfied. They even waved the diagnostic fee because I had them repair what they found. They showed me the bad parts , offered me multiple part options and multiple payment options and keep me updated every step of the way. Definitely 5 star review. Highly recommend this shop to everyone. Thank you so much Rapids Transmission!

From the owner: Family owned auto repair shop specializing in transmission rebuilds, engine repair, and general…read moreautomotive repair.