So glad I went to Paul Young for several watch battery replacements and removing unneeded links…read more As a first time customer, he treated me like an old friend. He explained each of the watch battery replacement costs since some watches were higher end than others. He estimated an hour and delivered on time. All the watches were set to actual time and prices were very reasonable.

Excellent customer service. Answered all our questions and was clear with expectations and turn…read morearound times. Price was fair and I recommend.

This jeweler came recommended to me as I needed to have my rings sized…read more I did bring them in and spoke with a woman there who told me it would take 7-10 days. I brought them in on Wed 8/17. She told me that they would be $50 per band, and I was very specific I wanted them before I left town over Labor Day weekend. She said no problem and she would call me when they were ready for pick up. On Friday 8/26 I called the shop after not hearing from anyone to ask if they might be ready? She left me a voicemail saying they are backed up and that it was now $75 a band. I will say the the woman I worked was professional and nice when I first went there. However, no call was made to let me know that they were even behind. To me that would've nice to know. As apparently the sizing is not done on sight. I'm disappointed as I feel they over promised and undelivered. What was communicated at the time turned out not to be. And when the owner called me to let me know my rings were back at the shop on Sat for pick up. She never apologized or tried to even save the sale. So I was disappointed all the way around. I think it's clear this store strengths centers around original designs but for the service I was looking for it fell short. As a former sales person, it's all about the service. And for this experience is was lacking.

Was a small store with beautiful jewelry all hand made and exquisite .bought earrings and they are…read more Georges

They are the absolute best around the north shore! Kind , knowledgeable, and the most beautiful…read morejewelry!

I can't speak to the quality or prices of the jewelry, but this is an excellent place to get…read morerepairs done. My husband purchased a necklace for me as a Christmas gift but the chain broke. The original designer provided a quote to fix it, but after two way shipping with insurance, it would have cost a fortune. The husband and wife team here matched the price, minus the shipping and handling fees. The repair was finished in a matter of days. Communication was excellent and the proprietor was a gentleman who put the restored necklace back on me so I wouldn't have to futz around with the clasp. I hope more broken jewelry isn't in my future, but if it was, I wouldn't hesitate to use their services again.

I'm thrilled with the service we got at Daniel's Jewelry. We needed to get a few pieces appraised…read more They do a fair amount of appraisals so were told it would take a week when we dropped everything off. To be sure they protect your valuables. they photograph everything when you drop it off and give you a receipt for your items. You must bring these papers back with you when you come to pick them up. They won't release them unless you have these papers to ensure no one else takes your things. I think that's a great idea. We made an appointment for a week after we dropped our items off and arrived to get them right on time. We were greeted immediately and they brought out the jewelry. They take the time to go through what they found, item by item. They also clean your jewelry and tighten any stones. I highly recommend Daniel's for any appraisals, cleanings, and repairs. We didn't buy anything while we were there - they have a great selection and I understand they also make custom jewelry.

I had some small repairs (twice). Despite how minor, Valery and her crew treated me like family…read more They solved my problems at a very low price. They are now are permanent jewelry store. Rick Halpert

Barry continues to come though! We got a beautiful 2ct diamond solitaire pendant necklace for a…read morereasonable price and, as always, excellent service and quality. We will go nowhere else

I've been there several times and every time the owner has been able to fix my watch or chain…read more Great service.!

Family owned business, very knowledgeable and great customer service. They replaced a missing…read morerhinestone on my vintage brooch and while there replaced my old watchband.

Wonderful local business dating back to 1965! Gotta be really good to last and this Jewelry…read moreEstablishment is just that! I stopped in to have a watch battery replaced and they treated me with genuine attentive friendly service. As I was leaving, I was addressed by my name with another friendly smile. I received a text when the watch was ready exactly when they said it would be. When I am in the market for a new watch I will purchase it here as they have an excellent selection! Great place! TG

Outstanding work! Hands down the best in the business with…read moreoutstanding prices. Have been working with Jordan for a couple years now and he's more than willing to help with all my needs. If he doesn't have it, he will order it. If they can't make it, they will find it. Always contacting me letting me know where he is in the process of finding it, found it, or getting a quote available. THE only jeweler in the Chicagoland where I will head to.

Their customer service is the best! I love that this is a…read morefamily owned jewelry store, that has great customer service a great selection of rings necklaces and earrings. The store is clean and inviting. I worked with Jordan.