if I could give zero stars I would... I brought in my…read moregrandfather's pocket watch which was over 100 years old. The day I came to drop it off I asked to see inside the pocket watch. It was gleaming gold and beautiful. Asked for them to clean it up and do any repairs necessary. 3 1/2 months later after calling and calling, they told me it was ready. I asked to see inside again and it was a dull chrome color. I was charged almost $300 for the service. They had completely gutted and taken out the and replaced it with garbage parts. They said it loses about 10 minutes a day. Do not take your vintage time pieces to this location. I had an heirloom pocket watch and they stole what was inside and replaced it with crap. They are thieves.

Best watchmaker. Have been using them for oer 30 years. Good Family Values and workmanship…read more Highly reccomend.

My employer gave me a gift card to Glenview Jewelers. I found a chain to replace my delicate gold…read morechain that I'm always repairing, as well as some silver earrings. Also, I brought in a watch for battery replacement. They were going to hold my watch for the owner, Lisa, to replace the battery but luckily, she came in while I was still there and quickly made the repair. Also, I sold them my broken gold chain. So I still came out ahead. The owner and her staff were very nice, the jewelry cases have some gorgeous pieces, and I think it says a lot about a person if they have their dog at their establishment.

I'm tough to surprise with gifts because I usually have an idea of exactly what I want. I must have…read morementioned when getting ready one day that I could use more casual bracelets and my husband took that has a hint (even though it wasn't intentional) to get me one for my bday. He found Glenview Jewelers (thanks Yelp) and purchased a lovely bracelet that can be worn and all times- day and night. When I first tried it on it was huge so I went back to the jeweler to get it fitted. The very sweet woman who was in the store seemed excited to meet me after mentioning she had helped my husband pick out the bracelet. They said it would take about a week to fix and would call me when it was ready. I did a little browsing of my own while in there and they have such beautiful jewelry that I can imagine it was difficult to choose one thing. When my bracelet was ready I went to pick it up twice and both times the store was closed, even though it was during their typical opening hours. It was a little annoying since it's at least a 20 minute drive to my house. I stopped by a third time when in the area and the third time was the charm because it was ready for me. It fit perfectly and I've enjoyed wearing it ever since!

Stopped in the store about 18 months ago to inquire about the new Tudor Ranger watch. They did not…read morehave one in the store to show me which was fine. I also inquired about other models they had and that's when the experience started going downhill. The blonde woman taking care of me would not show me any watches outside of the case like I was some sort of criminal or something. Although I was bothered, I left my personal information to be notified when a ranger came in stock, For me to view and potentially purchase. A phone call never came. I end up buying one when I was on vacation in Atlanta at a Tudor boutique store. The customer service here was awful. I really wish I could've done business with them, as I'm already looking for more Tudors and will pass on this shop.

Our family has worked with CD Peacock for the past 20 years for jewelry, watches and servicing…read more The Old Orchard store offers an incredible selection and service. At the helm, General Manager Chris makes sure to to visit with all clients new and old and help you find the beat fit for you. Fantastic guy, you will enjoy meeting him. Pat is a fantastic salesperson and really brings a depth of knowledge to any purchase. Indeed, I brought a friend looking for an engagement ring and she was able to really help him start this process. For myself I was looking for my dream watch and CD Peacock, Chris and Pat do indeed make dreams come true - Rolex Kermit 2021 41

So glad I went to Paul Young for several watch battery replacements and removing unneeded links…read more As a first time customer, he treated me like an old friend. He explained each of the watch battery replacement costs since some watches were higher end than others. He estimated an hour and delivered on time. All the watches were set to actual time and prices were very reasonable.

Got a quote on the spot, very respectable! Explained what needed to be done to fix it, also did the…read more"get a quote" through yahoo and paul was very responsive

Took my watch to a couple of different places and they weren't able to fix it. Brought my watch to…read moreRK and he was able to fix it! Great service at a fair price. Thank you RK!

Right when I walked in an asked how much it would be and she didn't respond. I asked for one link…read moreto be removed and then she charged $25 for it. I've never been charged that much for one link before. Never gonna be back.

Vlad is an expert! He's honest and knows his craft! 100% trust him and his work! He just replaced…read moremy Ebel battery & cleaned it!

I brought in my watch because I had dropped it and the back popped off. I looked up some youtube…read morevideos and couldn't get it back on myself, so I brought it to the watch doctor. He reattached it for me in a few seconds. He refused to charge me as well. This is the second time I've come in for help with my watches and I will always recommend this place. Thank you, watch doctor!

I stopped in to see if someone could check my ring. It seemed like a stone had shifted because the…read morerefraction was different. A woman cleaned it and said there was some crud stuck in there but nothing was loose or looked like it needed attention. She wouldn't let me pay her anything for the cleaning or her time. I wasn't looking for something for nothing but it totally made my day. Excellent neighborhood customer service!

Their customer service is the best! I love that this is a…read morefamily owned jewelry store, that has great customer service a great selection of rings necklaces and earrings. The store is clean and inviting. I worked with Jordan.

I had some small repairs (twice). Despite how minor, Valery and her crew treated me like family…read more They solved my problems at a very low price. They are now are permanent jewelry store. Rick Halpert

'Came in to have a ring repaired and was so pleased by how friendly Valerie and her staff were…read more They took care of reshaping the ring on the spot and it's back to perfect. Highly recommended!

The service at Razny Jewelers is unmatched. I have gotten many watch batteries replaced here and…read morethey have repaired / resized my wedding ring. Even though I have never bought a piece from here, I am treated with respect and as an appreciated customer. I would never go anywhere else.

Brent provided wonderful service when I brought in a gifted watch to be fitted. He was attentive…read moreand made sure everything was perfect. I'd been eagerly waiting to wear this watch, and his care made the experience even more special as I head into holiday party season. Excellent customer service; I highly recommend!​​​​​​​​​​​​​​​​

They are the absolute best around the north shore! Kind , knowledgeable, and the most beautiful…read morejewelry!

I can't speak to the quality or prices of the jewelry, but this is an excellent place to get…read morerepairs done. My husband purchased a necklace for me as a Christmas gift but the chain broke. The original designer provided a quote to fix it, but after two way shipping with insurance, it would have cost a fortune. The husband and wife team here matched the price, minus the shipping and handling fees. The repair was finished in a matter of days. Communication was excellent and the proprietor was a gentleman who put the restored necklace back on me so I wouldn't have to futz around with the clasp. I hope more broken jewelry isn't in my future, but if it was, I wouldn't hesitate to use their services again.