Unlike a lot of people reviewing this place, I wasn't playing sports when I was injured. I hurt my…read moreknee jumping off an 8 foot subwoofer while singing lead vocals in the band that I'm in. Great bedside manner. Accommodating times for my busy schedule. And I've seen noticeable results in the past month. Thanks Marc!

I've done PT before. It didn't work for me. A new doc told me to try it again. So at this point, I…read morehad regarded PT simply as a hoop I needed to jump through in order to convince the doc that my problem was actually as bad as I said it was. It was bound to fail (again), and I was okay with that even if I thought it was just going to waste time. These are the steps I thought I had to go through -- I even told that to the kind folks here at my initial intake visit (including the part that I only chose them because they were closest to my house!). Little did I know I was in for a serious attitude adjustment. The people at Physical Restoration took my perspective as some sort of challenge...and won handily. Yes, my physical state was a mess -- I'm fighting an ongoing problem, and I really needed help, and luckily somehow found a place at random that was willing to do what I needed to have done. I've long since fired the original doc who sent me here, but kept the physical therapist! Lori and Marc really do care about the people who walk through the door. Even the patients cheer eachother on. Don't get me wrong -- Miracle Workers do not exist. But good, hard-working, caring, and intelligent ones do. If you put in the effort here, it won't be wasted. That's all anyone can really expect. It's certainly more than I ever did and I'm now in better shape than I have been in years. I got lucky when I chose their door to walk through, but you can actually choose them on purpose.

A few months ago, I wrote a pretty detailed review on social media . Since then, I have had over 12…read more-14 questions from both sites from potential/current rehab clients of LSTC, the most recent a week ago. Given its been some time since my past review thought I would update but be briefer geared to questions I have received. In my last review I noted the advantage LSTC has combining the Therapists with Trainers so you are never left on your own as with most other PT Centers. This is the single best advantage over its competitors BUT it relies on the quality of staff. I was fortunate with having a very good Therapist who eventually left but was fortunate, having seen many other therapists work on others, to request Angie Austin step in when Leigh left mid-Therapy and she not only picked up working on my plantar fasciitis (and then right shoulder) but also worked with my orthopedist to help fit my orthotics. She helped me recover with rigorous exercises (she has eyes behind her because when I am doing something wrong with the trainers, she comes across to correct my technique) and after a PRP procedure on my right shoulder and a very thorough evaluation by Sydney Kosik (which was concurred by my by Doctor) started working with me. After an absence due to travel, I returned and in Angie's absence, started back with Sydney. I'm hoping to split my time with both of them as they are really good in spending effort and time working on muscle groups that need strengthened and each have slightly different techniques that I can use to build back strength. So, in response to questions on any flags to be aware of, here are a few: Assuming you are there for a few weeks, lock on a therapist who you feel is making the effort to help you (i.e., manual therapy). And have a back-up because the good ones seem to leave. If Angie and/or Sydney leave, I will revert back to anyone of several other therapists I know and respect (and use as with my back issues). Angie was nice enough to ensure I had the right bands to use at home and Sydney ensured I had a refresher after being away for some time. LSTC has decent pandemic procedures. However, no temperature checks as with others. And at times they are a bit lax with the 6-foot rule placing folks too near each other. I now wear 2 masks just to be careful. They do wipe down all equipment. Most all equipment available except no Electrotherapy Equipment/dry needling which can be quite helpful. Its one reason my wife left and if it were my back, I would not be there (now with my 6 year + therapist who uses both) Not much flexibility when you run out of visits. Other Centers allow you to self-pay what your Insurance pays. Here its more expensive so not worth paying as I was willing to do. However, its really convenient if you live in the area, front office staff including claims very pleasant to deal with, approvals easy to obtain (a huge plus); trainers are helpful to work with (they do seem short-staffed) and appointments easy to schedule (assuming you don't mind who are with...in my case I have to plan). Hopefully I have provided a useful update by responding to several questions received. Feel free to reach out with any additional feedback.

Loudoun Sports Therapy Center says "We Listen, We Care, We get results." I would say they fall…read moreshort. My doctor's order said twice a week, they continually pushed for three sessions per week, I said back to back sessions were not helpful & painful, they did not listen nor care. The result I am at another therapy center.

Second time at this office, first time seeing Dr. Ahillen. Could not be more pleased with the…read moreentire visit from check in to checkout. Dr Ahillen is a very thorough doctor, noticing things, important things, that I hadn't mentioned. She completely explained (in a way I could understand) diagnosis , testing, and possible solutions. Highly recommend!

Doctors may be good but the their billing and payment are worst. Never go to their office if you…read morecan avoid.

Outstanding Care at INOVA Physical Therapy - Sterling…read more I've had the pleasure of working with the team at INOVA Physical Therapy in Sterling (46000 Center Oak Plaza, Suite 250), and I can say without hesitation that this place is exceptional. I'm currently recovering from a serious Grade 3 hamstring injury with a complete separation that required surgical reattachment on January 29th, so my rehabilitation is not exactly a casual walk in the park. Fortunately, I landed in the hands of Dr. Paul Insana, PT, DPT, CSCS, and that has made all the difference. Paul is not only extremely knowledgeable and professional, but he's also incredibly kind, patient, and easy to work with. It didn't take long to realize I was dealing with someone who truly knows his craft at an expert level. His background as a former college pitcher who himself went through Tommy John surgery gives him a unique understanding of injury, recovery, and the mental side of rebuilding strength. You can tell he's been through the grind himself, and that experience shows in how he approaches therapy. Over the next couple months, Paul will be guiding me through the slow and careful process of rebuilding my hamstring, and I feel completely confident I'm in the right hands. I'd also like to give a big shout-out to the front desk team, because first impressions matter. The patient access associates Kendal Hendrick and Vanessa Florez were fantastic. From the moment I walked in, they were professional, organized, and welcoming, making the intake process smooth and painless--which is saying something when paperwork is involved. Honestly, Kendal and Vanessa deserve medals for navigating forms, scheduling, and insurance questions with a smile. They made the whole check-in process feel effortless, and a little humor along the way didn't hurt either. All around, INOVA Physical Therapy in Sterling runs like a well-oiled machine--great clinicians, great staff, and a genuinely supportive environment for recovery. If you're looking for top-tier physical therapy with people who truly care about your progress, I highly recommend this team.

Beware if they tell you that appointment is at 2 PM, it is actually at 2:15 PM. No need to show up…read moreearly.

Edwin and Lisa are the best! Trust your care to either of them. I now live in Texas and I have…read moreyet to find anyone as good as Edwin Encarnacion and Lisa Slidell!

Stopped going here because of the most lousy experience with office staff ever experienced before…read moreto man. Trying to get in touch with the P.A. there (Dan) was impossible. He was good to deal with, but the red tape surrounding him was too much to try to break through. Don't go there expecting to get out on time. Office visits my friend received would be 2-3 hours just to get a simple x ray. The last time we had gone there, and had voiced our disapproval with the condescending head of the office staff, we stopped in to a coffeeshop down the street and struck up a conversation with total strangers---they had also been Peyton patients and also had complained about the horrible treatment they received from office staff.

I have seen Dr. Peyton and most of the PAs over several years. They have all been great to work…read morewith. I find the staff to be professional and courteous. I'd note that they are training a few new people at the moment but have not had any problems. Dr. Peyton has treated me on multiple occasions for multiple injuries and has performed five surgeries on me to date (I have complicated medical problems). I would not hesitate to recommend him to anyone. Dr. Peyton is knowledgeable and willing to listen. If a patient is passive, Dr. Peyton will provide his assessment and move on quickly to the next issue--it is a business after all. If, however, you are a patient who requires more info, he is happy to explain as much or little as you require. While he has strong opinions (which, being a doctor, he should), he is also more than willing to listen to alternate perspectives and take those into consideration. I have have never felt I was rushed out the door. Dr Peyton has been willing to admit when he is at a loss and has always been honest about what he knows, what he doesn't, what the risks are, and where I ought to turn for additional help.

This physical therapy is has been once of the best of many others than I had been going too. From…read morethe secretary, the physical therapy staff and the assistant to the physical therapy all of them are very polite, nice, and respectful. I came to them with a rotarate shoulder and a lot of pain. They really work hard to get me better. I fell 89% better. I really recommend them for any kind of injury. I will recommend them 100% for any problem that you dealing with pain. I have the best experience them Marta Nixon

Caring staff and helpful therapists. We have been here three years in a row, and always have a…read morepositive experience for the patient. Thanks!

All of the PT's at this office are very knowledgeable and caring. They are also great educators -…read moresharing information that makes sense of how my body works and what may be causing issues. Highly recommend!

OrthoPelvic is the best kept secret in NoVa! But, it really should not be a secret, at all. I…read morereally have a heart for sharing this jewel with all my NoVa sisters. But, good news, guys, OrthoPelvic can help you, too! Their team is friendly, and professional. Their work ethic is strong. They have a deep knowledge of their craft, and also a great sense of humor. They are results-oriented, and their genuine care and concern for their patients is evident. I've benefitted from the help of an excellent, sought after, pelvic floor PT, in the past. But, Kelly, of OrthoPelvic, is beyond excellent; she's exceptional! I don't just have a physical therapist, I have a partner-in-health. What a blessing to have them as part of my health maintenance team!

Worst experience ever! Highly recommend NOT using this clinic. They are unorganized,…read moreunprofessional, and rude. I booked two appointments, one for an initial consultation and then for follow-up/treatment. I got a call a couple of weeks later saying the first appointment was cancelled. Ok, fine, they gave me an order to complete labs. Meanwhile, I am getting calls about my husband's appointments and repeat messages stating the initial appointment is cancelled. I completed the recommended blood work. The day of the appointment, I took off work, drove 1 hour to the appointment, and was told I did not have any appointments scheduled. The appointment had been cancelled, and I was never notified AND they never received the labs. I verified with labcorp that the lab results were sent to the clinic. The office staff was very rude, did not apologize nor try to make up for the appointment cancellation. In relation to my husband's appointments, we are newly married and he has not added me to his file, so sending me messages and notes about his appointment is a HIPPA violation. DO NOT USE THIS CLINIC!!

Found this spot on a whim because they accept CIGNA. I've been looking for a Chiro that doesn't…read morejust rotate patients in and out, and actually takes the time to adjust my treatments based on the temperament of my extremely messed up neck and back. I saw Dr. G and he is the most thorough chiropractor I have seen in a decade. Win.

I used to take my daughter there to see Stephanie Jennings. I did like Jennings. She…read morewas....assertive. I didn't mind it because I can be too, but my duaghters mom did. You can imagine why. Anywho, I'm upset and annoyed that SFP stopped accepting insurance. My first reaction was to leave a one star review, but that would not be fair. I believe they have their reasons. Many insurance companies do not align with, or support the type of care SFP provides. I do. After reading the negative reviews, I noticed a consistent theme: people felt disrespected, inconvenienced, or emotionally frustrated. That reaction is understandable. No one likes wasted time, and appointments should be honored. Personally, I have not experienced delayed appointments. What has changed is that appointments are harder to get, and that is worth asking why. Some reviewers were upset about receiving results over the phone. I actually prefer that. Preferences differ, and that matters. Could bedside manner improve? Yes. I agree with that criticism, and I won't defend it. There is room for improvement. That said, let's consider the nature of this practice. Imagine a doctor telling patients that improvement requires an alternative protocol: supplements, timing, lifestyle changes, and long-term commitment. No magic pill. No instant results. Some patients respond with "that's too much," "that's too expensive," or "I can't do that." If a practitioner truly believes in their protocol and practices with integrity, it is reasonable to say: if you are unwilling to follow it, this may not be the right place for you. Health requires time, effort, and maintenance. Proactive care is very different from reactive care. That difference often separates one star reviews from five star reviews. So ask yourself: why do people choose this practice? Is the alternative better, or simply more familiar? Where do your values lie? Are you proactive about your health, willing to research and participate in your care, or do you expect doctors to have every answer while making you feel comfortable along the way? This is an alternative practice for people who are dissatisfied with mainstream medicine. It is not for everyone. No doctor, primary care provider, alternative practitioner, or specialist has all the answers. That is precisely why SFP blends approaches, though it clearly leans more alternative than conventional. Choose wisely. Do your research. Think critically. As for service: service is declining everywhere, not just here. Expectations are high, patience is low, and social media amplifies dissatisfaction. Criticism is valid when it is constructive, but perspective matters. This practice works for people who understand what they are signing up for. If you do, you may find real value here.

This place comes highly recommended... people absolutely love them. Then they stopped taking…read moreinsurance. Which I get , insurance puts up too much of a fight, they lose too much money. So now, you're paying out of pocket. But they are still trying to run like they take insurance. Ridiculous long wait times. Like insanely rude long wait times... online tele visits... Dr was over 30 minutes late and didn't even apologize. Every time I've been in that office, ppl are pissed, asking how much longer. You have the front desk girls loudly gossiping, then when someone gets upset about waiting they shift to talking in Spanish. They do actually take their time, you don't feel rushed, they listen... But I think they need a system and put the patient first, our time is valuable.... Our money is precious!