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OrthoPelvic Physical Therapy

5.0 (2 reviews)
Open • 7:00 am - 7:00 pm

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2 years ago

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5 years ago

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Town Center Orthopaedics - Ashburn, VA - Town Center Orthopaedics in Ashburn, Centreville, Fairfax and Reston, VA offer joint replacement, sports medicine, pain manag...

Town Center Orthopaedics - Ashburn, VA

2.8(5 reviews)
3.6 mi

I would highly reconsider going to this practice. I made an appointment to see a doctor without any…read moreissue, but as my appointment was approaching, I received a call from the office to cancel my appointment without a reason given. I called back and was told by LeeAnn that this doctor does not see any patients aged 60+ and that I need to see a Physician Assistant in the office instead. This should have been addressed at the time the appointment was made. I also spoke to the Clinical Manager, who looked at my profile and determined that due to my age, 60+, that it was probably arthritis. This person is not a doctor and had no business making a diagnosis based on age alone. Do yourself a favor and find someone else.

I had a very frustrating experience with the billing and administrative practices at Town Center…read moreOrthopaedics. I visited for an acute hand injury and the office verified my insurance before the appointment, but no one informed me that a PCP referral was required for coverage. After the visit, the claim was denied and I was left with a bill that was eventually sent to collections, forcing me to go through months of appeals with my insurer and even the Virginia Bureau of Insurance. During that process it became clear that the claim was submitted as a specialist office visit and not coded as urgent care, even though the visit was for an acute injury. The state review indicated the provider could submit a corrected claim for reconsideration, but the billing office never corrected or resubmitted it. This entire situation could have been avoided with basic communication or proper billing follow-up. If I had been informed upfront that a referral was required, I would have simply obtained one. Patients should not have to deal with collections and regulatory appeals because of administrative oversights and lack of transparency.

Loudoun Sports Therapy Center

Loudoun Sports Therapy Center

4.1(56 reviews)
0.3 mi

A few months ago, I wrote a pretty detailed review on social media . Since then, I have had over 12…read more-14 questions from both sites from potential/current rehab clients of LSTC, the most recent a week ago. Given its been some time since my past review thought I would update but be briefer geared to questions I have received. In my last review I noted the advantage LSTC has combining the Therapists with Trainers so you are never left on your own as with most other PT Centers. This is the single best advantage over its competitors BUT it relies on the quality of staff. I was fortunate with having a very good Therapist who eventually left but was fortunate, having seen many other therapists work on others, to request Angie Austin step in when Leigh left mid-Therapy and she not only picked up working on my plantar fasciitis (and then right shoulder) but also worked with my orthopedist to help fit my orthotics. She helped me recover with rigorous exercises (she has eyes behind her because when I am doing something wrong with the trainers, she comes across to correct my technique) and after a PRP procedure on my right shoulder and a very thorough evaluation by Sydney Kosik (which was concurred by my by Doctor) started working with me. After an absence due to travel, I returned and in Angie's absence, started back with Sydney. I'm hoping to split my time with both of them as they are really good in spending effort and time working on muscle groups that need strengthened and each have slightly different techniques that I can use to build back strength. So, in response to questions on any flags to be aware of, here are a few: Assuming you are there for a few weeks, lock on a therapist who you feel is making the effort to help you (i.e., manual therapy). And have a back-up because the good ones seem to leave. If Angie and/or Sydney leave, I will revert back to anyone of several other therapists I know and respect (and use as with my back issues). Angie was nice enough to ensure I had the right bands to use at home and Sydney ensured I had a refresher after being away for some time. LSTC has decent pandemic procedures. However, no temperature checks as with others. And at times they are a bit lax with the 6-foot rule placing folks too near each other. I now wear 2 masks just to be careful. They do wipe down all equipment. Most all equipment available except no Electrotherapy Equipment/dry needling which can be quite helpful. Its one reason my wife left and if it were my back, I would not be there (now with my 6 year + therapist who uses both) Not much flexibility when you run out of visits. Other Centers allow you to self-pay what your Insurance pays. Here its more expensive so not worth paying as I was willing to do. However, its really convenient if you live in the area, front office staff including claims very pleasant to deal with, approvals easy to obtain (a huge plus); trainers are helpful to work with (they do seem short-staffed) and appointments easy to schedule (assuming you don't mind who are with...in my case I have to plan). Hopefully I have provided a useful update by responding to several questions received. Feel free to reach out with any additional feedback.

Loudoun Sports Therapy Center says "We Listen, We Care, We get results." I would say they fall…read moreshort. My doctor's order said twice a week, they continually pushed for three sessions per week, I said back to back sessions were not helpful & painful, they did not listen nor care. The result I am at another therapy center.

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Loudoun Sports Therapy Center
Loudoun Sports Therapy Center
Loudoun Sports Therapy Center

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Town Center Orthopaedic Associates - Reston

Town Center Orthopaedic Associates - Reston

2.8(85 reviews)
5.8 mi

They didn't help me much. I had a different therapist almost every time…read more Above all, they told me there was no problem to extend the treatment but I when I showered up for the appointment, they had cancelled my next sessions without any explanation and no warning.

I had a very frustrating experience with the billing and administrative practices at Town Center…read moreOrthopaedics. I visited for an acute hand injury and the office verified my insurance before the appointment, but no one informed me that a PCP referral was required for coverage. After the visit, the claim was denied and I was left with a $520 bill that was eventually sent to collections, forcing me to go through months of appeals with my insurer and even the Virginia Bureau of Insurance. During that process it became clear that the claim was submitted as a specialist office visit and not coded as urgent care, even though the visit was for an acute injury. The state review indicated the provider could submit a corrected claim for reconsideration, but the billing office never corrected or resubmitted it. This entire situation could have been avoided with basic communication or proper billing follow-up. If I had been informed upfront that a referral was required, I would have simply obtained one. Patients should not have to deal with collections and regulatory appeals because of administrative oversights and lack of transparency.

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Town Center Orthopaedic Associates - Reston
Town Center Orthopaedic Associates - Reston - Town Center Orthopaedic Associates logo

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Town Center Orthopaedic Associates - Reston - $122 actual retail value

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$122 actual retail value

Peyton Randall S MD

Peyton Randall S MD

3.0(4 reviews)
0.4 mi

Stopped going here because of the most lousy experience with office staff ever experienced before…read moreto man. Trying to get in touch with the P.A. there (Dan) was impossible. He was good to deal with, but the red tape surrounding him was too much to try to break through. Don't go there expecting to get out on time. Office visits my friend received would be 2-3 hours just to get a simple x ray. The last time we had gone there, and had voiced our disapproval with the condescending head of the office staff, we stopped in to a coffeeshop down the street and struck up a conversation with total strangers---they had also been Peyton patients and also had complained about the horrible treatment they received from office staff.

I have seen Dr. Peyton and most of the PAs over several years. They have all been great to work…read morewith. I find the staff to be professional and courteous. I'd note that they are training a few new people at the moment but have not had any problems. Dr. Peyton has treated me on multiple occasions for multiple injuries and has performed five surgeries on me to date (I have complicated medical problems). I would not hesitate to recommend him to anyone. Dr. Peyton is knowledgeable and willing to listen. If a patient is passive, Dr. Peyton will provide his assessment and move on quickly to the next issue--it is a business after all. If, however, you are a patient who requires more info, he is happy to explain as much or little as you require. While he has strong opinions (which, being a doctor, he should), he is also more than willing to listen to alternate perspectives and take those into consideration. I have have never felt I was rushed out the door. Dr Peyton has been willing to admit when he is at a loss and has always been honest about what he knows, what he doesn't, what the risks are, and where I ought to turn for additional help.

OrthoPelvic Physical Therapy - physicaltherapy - Updated October 2026

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