This was honestly one of the easiest and best purchases I've made. From the beginning, Mike was…read moreextremely helpful and professional. He took the time to explain everything clearly, gave me all the information I needed, and answered every question I had without making the process feel rushed or pressured. I spent a good amount of time researching different water softener systems because I wanted to make sure I was getting the best system for my money. After comparing several options, I decided to go with Diamond Pure, and I'm really glad I did. The installation process was smooth, quick, and very professional. The technician showed up on time, worked efficiently, and made sure everything was installed correctly. He also walked me through how the system works and answered all my questions so I would know what to do if anything ever came up. What I really like is how simple and easy the system is to understand and maintain. Overall, the entire experience from getting information, to purchasing, to installation was excellent. I highly recommend Diamond Pure to anyone looking for a reliable water softener system and great customer service.

Exactly as advertised and promised. Mike came to the house, gave me a brief water education and…read moreexplained how their system worked. Picked a date and they came out and installed it. Immediate impact and improvement from our softened and filtered water. Price was very fair and less than I expected. I would recommend for sure.

We really appreciate the quick response we received working with Ashley and Ray. Both very hard…read moreworkers, honest and communicative. We bought this property not having any experience with living off a well system. Turns out our tank was not holding air and had a leak in the piping system to our house. Ashley got a service person out right away and scheduled us to re-pipe the main. Ray was a pleasure to work with and very hard worker considering the Valley Center summer heat! We will for sure keep their contact information on hand if we ever need them. Price was right on our budget (ie: I didn't have to do the work). Thank you Ashley and Ray for a great experience.

After reading these reviews, I felt reassured that Ben Fain was reliable and honest. Unfortunately,…read moreBen's conduct with me bore little resemblance to all his positive reviews. Here is what unfolded recently ... My vacation home is a 150 miles away from my main home and I am hardly ever there. So I had to trust Ben completely when he said that he had replaced the well pump motor and that the well was now in good working order. Ben was not happy when I asked if it was okay to pay him in several days giving me time to verify the wells status. His previous temporary fix a week earlier didn't work at all, so I was a bit reluctant to pay this time without checking it out. Despite my hesitancy, he demanded that I pay him immediately via a credit card. So I paid in full based on what I believed was his honorable reputation. The well did work for a couple of watering cycles, but 2-3 weeks later it failed once again. Ben went out to investigate and stated that it was a minor issue and that he would fix it in couple weeks. About 2.5 weeks later, with temps close to 100 degrees and a lot of dying plants, I called Ashley his assistant to convey some urgency. She assured me that he would be out in a few days to make the repairs. Needless to say, he never showed up, nor were any of my increasingly desperate calls to his office ever returned.

Mr Taylor repaired our water well in a timely manner.Thank you so much for getting our water back…read moreon.

I called regarding a well that wasn't providing water to the house. (I called several businesses…read morewho ghosted me). Taylor Pump and Well came out almost immediately, and an assessment was made. Problem was fixed right away. I am extremely happy I contacted this company. They are reliable, thorough and knowledgeable. I recommend them very highly. Thanks so much ~~

These guys are amazing! Always on time, professional and super nice! They have worked on our well…read morein Morongo Valley several times and every time it is a pleasure to do business with them! Highly recommend! Thank you again for getting us up and running quick and great work!

Walter and David are real problem solvers, men of conviction and of their word…read more This is rare these days. This company came in as we were doing Electrical and assisted us in completing the service. Kudos to them. Nothing but respect and love.

If I could give Shelby Pump and Well Service more than five stars, I would. We've had a lot of…read moredifferent companies out here to work on our well over the years, but the quality of work we just received puts them in a league of their own. We were expecting a massive headache and a bill totaling over $10,000. Instead, they sent out Jean Luc, who was an absolute professional. Within 30 minutes, he realized the "huge" issue was actually just a wiring problem. He had it fixed on the spot. It is rare to find an electrician with that much honesty and integrity. Jean Luc was incredibly communicative and made the whole process easy. After dealing with so many other technicians who were just "okay," I'm relieved to finally find a company I can trust. They've earned a customer for life, I won't be calling anyone else from now on!

I appreciate John so much! He's extremely informative and knowledgeable, he responds quickly, he is…read morevery dependable and honest. Anything you need to do with Wells give John a call and he will help you out!

Are you open.??..both phone numbers and the number on my tank doesn't go through..I have a well…read morewith your company name on it and I need a water quality check...

Mark was a godsend. So knowledgeable and helpful. We will be working with him for all of our future…read morewell needs and highly recommend him to others!

Richard is just the best. Hands down. No need to elaborate. Honest fair and reliable.read more

Just moved into a house that has a well. The company that has been servicing the well said they…read moredont service this area. That was lucky for me. Found Independent Well Drilling, a family company. Shawn has been super helpful and patient answering my questions. I had low water pressure called them and they came out the next day. Showed me what to look for what things to check. Looking for an honest company that helps & educates customers? Give them a call.

I contacted them to check out an issue that had been intermittent for over a year but was getting…read moreworse. They responded right away and came out to inspect the problem within a few days. We discussed all of the options. They were very knowledgeable and took the time to explain the details of what they recommended. I gave them the green light and they started the job within a few days and finished when they said they would. The well works better now than it has in the 20 years since I had it installed. They communicated extremely well and showed up when they said they would, completed the work we agreed upon and left my property in immaculate condition. I would highly recommend them to anyone who needs their well reconfigured or repaired.

Much to my dismay, my well pump has burnt out prematurely due to the dusty climate that is Newberry…read moreSprings. I've had the pleasure to deal with these guys many years ago and they always have did an exceptional job and was very professional. However, this company went above and beyond what was expected. They pulled the pump and explained what happened and how to prevent it. Upon doing so, they asked if we'd like to upgrade the pipe. To which I declined because "it's just a pipe." After a little research and talks, we arrived at a happy median. To which he explained "please do not put those pipes back in. I am not comfortable knowing they're going back in there." And through his facial expressions, I knew he was genuine and sincere. To which they offered one helluva deal. I spoke with other company's to go with the most cost effective option. These guys are not only the best value, professional, and caring. They are also the fastest and very reasonable. Hands down the best well drilling/work you can get in the high desert. Why go anywhere else? (I didn't know they service ALL of the high desert. But they do) Thanks guys!

Eagle Well Drilling employees are professional, honest, brilliant about Wells…read more Called Eagle Well Drilling yesterday, They sent Tim Service tech to my house. The nicest people to do business with. John in the office was excellent. Tim the Well guy was fantastic. With in a few hours of my phone call, Tim was at my well. Tim was back this morning to make the repairs. All repairs have been made in a few hours. I would do business and recocommen Eagle Well Drilling & Pump services. Amazing People April Griffin Newberry Springs

I had an appointment set up with Valley Drilling to pump out a septic tank. They did not show for…read morethe appointment. The phone number for the business is no longer in service. Looks like they closed up shop and left their customers hanging.

This guys are knowable! Every thing you need about wastewater treatment is here ask for David…read moreengineer. He's not only a great person, but he will help you in anyway that he can so he will save money when you project. This guy is awesome. He will go his way to make sure your project comes out correctly and the best possible price.