1. Shelby Pumps and Well Service

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Shelby Pumps and Well Service

4.7 (12 reviews)
Closed • 8:00 am - 12:00 pm

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Response time

5 hours

Response rate

100%

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Recommended Reviews - Shelby Pumps and Well Service

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4 months ago

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4 months ago

Great friendly customer service, very prompt, always on time. Very reasonably rates! And extremely knowledgeable and trustworthy.

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7 months ago

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1 year ago

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2 years ago

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2 years ago

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3 years ago

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4 years ago

Cancelled my inspection the day before for no reason. Thanks dirt bags.

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4 years ago

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5 years ago

Seriously the best. Honest, hard working and efficient. What more could you ask for. Thank you Jean-Luc.

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7 years ago

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Review Highlights - Shelby Pumps and Well Service

“It's hard to find someone who is reliable, knowledgeable, and reasonably priced these days, but Jean-Luc checked all the boxes.”

Mentioned in 3 reviews

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Boetsch Well Drilling

Boetsch Well Drilling

(7 reviews)

I highly recommend Boetsch Well Drilling. They are honest, hard working, and reasonable. They are…read morevery fast for service, especially emergency service on your well. They also drilled our well 5 years ago, and did a wonderful job. We have 3 other wells (drilled by someone else) and Mr. Boetsch and his crew service them quickly for any type of problems. Thanks Mr. Boetsch. I won't have any other Well Company.

I just got off the phone with the main person who called me. She hung up on the phone with me after…read moreI told her that my uncle passed away carrying canisters of water for a month with no one coming out from either Shelby well pumps or from them. Shelby is overbooked but At least they came to see the problem. We went to Mojave in desperation by referral of Shelby as they are so backed up. This was a very vulnerable thing for me to express my uncle's passing and the troubles we are having. It's not something I've blasted to everyone but rather have only told a few in confidence. My grandma did have me ask the Facebook community for help but they have so many complicated issues, no one has really been responsive. When I express that someone had texted me "k sorry" when I had no idea it was her and she personalized it--even when I'm sitting there trying to express "hey, we're in a lot of trouble here and someone is texting me 'k sorry'" and it's like yea, please help us. People are dying and it's not dramatic, it's real that my grandma is out of breath and out the door behind my uncle for the same reason. She said that it was not related, that they are a service and they are not responsible for our personal lives, and hung up on me--even though not having water is what is contributing to the death of our family. My uncle couldn't breathe or lift anything heavy and he was forced to carry water all around the property until someone came. And no one did. In the same vein now, my grandma has an inhaler and is carrying water all around her house just to flush the toilets with ulcerative colitis with no one to come and help her. Guess we'll have to wait two more weeks and see who will come--obviously not the person who hung up on me. "K sorry. We're not responsible." Just a disclaimer, well drillers. It's your responsibility to weigh out and prioritize who needs the most help. It's also your job in this business to have customer service and if someone tells you something personal or doesn't understand a response, instead of personalizing it you try to see it from the customer's perspective. I hope you learn how to run a proper business one day. It was very gracious of Jean Luc of Shelby Wells to refer you when he could not complete the job and you shot yourself in the foot.

Shelby Pumps and Well Service - waterpurification - Updated November 2026

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