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Shelby Pumps and Well Service

4.6 (10 reviews)
Closed 8:00 am - 5:00 pm

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Response time

3 hours

Response rate

100%

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2 months ago

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9 months ago

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7 months ago

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2 years ago

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4 years ago

Cancelled my inspection the day before for no reason. Thanks dirt bags.

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4 years ago

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5 years ago

Seriously the best. Honest, hard working and efficient. What more could you ask for. Thank you Jean-Luc.

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7 years ago

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Review Highlights - Shelby Pumps and Well Service

Jean Luc was incredibly communicative and made the whole process easy.

Mentioned in 2 reviews

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We had a great experience with Major Plumbing! They came out quickly to fix an issue with our…read moretankless water heater and had everything working again in no time. Luke was prompt, courteous, and very professional throughout the entire process. What really stood out was that he didn't just stop at the original repair--he took the time to address an additional issue. He truly went above and beyond to make sure everything was taken care of properly. It's hard to find service like this these days. Highly recommend Major Plumbing if you're looking for reliable and thorough work!

Brand new to the area and our home inspector referred us to them. From my first call with Luke, his…read moreon time professional assessment and estimate, I knew this was the right company. I have never had something so major go so right! He sent Logan to do the nearly impossible task of removing a 50 year old sink - one that was especially difficult due to the decades of glue and caulking applied. I would have ripped out and tossed it out the door, but Logan painstakingly unstuck the beast with patience I have never seen in my old life. He then meticulously detailed the tiles and installed the new sink and it is gorgeous! But that's not all! He also installed a new toilet upstairs with the same patience and care. And he did all this alone. This young man deserves a bonus! Seriously, he was so kind, professional and did an outstanding job! I'm so happy our inspector referred us to Major Plumbing! Thank you Luke and Logan!!

Rayne Water

Rayne Water

(11 reviews)

My experience with Rayne Water in Bakersfield has been extremely disappointing. Since the water…read moresoftener was installed in October, the unit has not worked properly. It failed to drain as it should and eventually started producing green and yellow-tinted water throughout my home. There were multiple service attempts to fix the issue, but nothing was ever fully resolved. I was in contact with Sean, who admitted something might be wrong with the unit and scheduled a replacement -- but the technician showed up without all the necessary parts. After yet another failed attempt, I requested the unit be removed. Instead of honoring that and issuing a refund for a system that hasn't worked since day one, they denied the refund and continued showing up without the proper equipment. This has been a string of unkept promises, poor service, and no accountability. I would strongly caution anyone considering Rayne Water. I expected a functioning system and professional service -- I received neither. "Here are attached pictures yellow water is with water softening system running clear water is when they set it to bypass" - Also there technicians and system was showing a house leak they told me it could not be the unit and I had to call a plumber, after calling plumber it was proven to be the defective unit in which they refused to pay service visit call.

Very prompt. Andy gave all the information we asked. Very helpful with adding a line from the…read moreosmosis tank to the icemaker. That means one less filter to buy and replace. The installation guys were excellent. The old pipes were not helpful and needed replacement. They work longer to get it all working. The value is excellent I enjoy chlorine free water house wide and the osmosis system in the kitchen.

Culligan Water

Culligan Water

(15 reviews)

RUDE STAFF(LYNETTE) INCOMPETENT OWNERSHIP!…read more The absolute worst service I've ever experience and Lynette is an absolute peach and lovely to deal with NOT. THIS BUISNESS LACKS PROFESSIONAL STATURE! DO NOT PURCHASE NOR LEASE A SYSTEM FROM THIS COMPANY! They are crooks and rude as all hell! They DO NOT SERVICE THEIR EQUIPMENT AND SEND EMPLOYEES TO THREATEN REMOVAL! Lynette got on the phone and immediately berated me she raised her voice right off the bat! SHE WAS RUDE, condescending and absolutely unprofessional in every aspect! They tested our system before install and stated with all the arsenic and hard water we would need extra salts and more regular service than a standard system. We were on salt delivery and they showed up once in 6 months. Our skin feels horrible the water stinks they don't service nor supply salt regularly. I watched the install and it took less than 3 hrs and they want to sub charge 6,000$ for an early removal. DO NOT TRUST THIS COMPANY! Lynette needs to go get A job at Taco Bell where attitudes and disrespect are expected! I would fire a mouth piece like that in a heartbeat! I will update their absolutely disgusting install job later today! Only an owner with no other options would allow two years of the same complaints against his staff, that is either neglect or incompetence in every aspect! I should have checked these reviews before we paid for this worthless system!

The reviews say it all. Poor customer service. I contacted the main office a month ago and the…read moreissue is still not resolved. Just my opinion, but I know they have large commercial accounts that pay their bills. It seems homeowners and smaller accounts get the short end of the stick. Would not recommend.

Shelby Pumps and Well Service - waterpurification - Updated May 2026

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