I am a total newbie to the Gun range thing. But I finally purchased a firearm and started…read moreresearching Gun ranges and Memberships. I narrowed it down to 2 places. Then I called them on the phone. I spoke to a young gentleman named Phil. Who immediately hooked me up with the right membership. Ever just meet someone and know you are going to like them? That's Phil! And as I later learned, everyone I've come into contact with that worked there. They were all so friendly, they immediately put me at ease. And made me feel welcome! They turned a seriously nervous newbie into a less nervous Novice... From Heather who worked with me before going into the range. To Mike that helped me with the waiver process. And Joe who kept me from making a mistake with my poor grip. And really made me feel more confident. I can only hope all of my future visits go as well!

I'm writing this review with a heavy heart, as I have been a loyal patron of RangeUSA for years…read more However, my recent experiences at their Southgate location have left me deeply disappointed and concerned about their business practices. Firstly, I encountered what I believe to be racially motivated incidents, which included delayed background checks and invasive personal inquiries. This alone was enough to make me reconsider my patronage. But what truly crossed the line was RangeUSA's refusal to initiate a new background check after 30 days, a policy clearly stated on the ATF's website. This, in my opinion, is an active prevention of my Second Amendment rights, which is unacceptable. Transparency, fairness, and respect for constitutional rights should form the backbone of any business, especially one dealing with firearms. Unfortunately, it seems like RangeUSA falls short in upholding these principles. I am left with no choice but to boycott their services until they address these issues and treat all customers equally and fairly. If being black is good enough for the ATF, it should be good enough for RangeUSA. I am filing a complaint reporting RangeUSA to the ATF for not complying with Federal Law which grants the right for a background check to be resubmitted after a delay and creating store rules that allow them to discriminate. I urge potential customers to think twice before supporting a business that seemingly disregards their customers' rights and treats them differently based on race. There are plenty of other firearm retailers who respect and uphold the principles of fairness, transparency, and constitutional rights.

Very friendly and knowledgeable staff, they know their stuff about firearms and training.read more

I went here as part of a CPL firearms training class. The place sits in a strip mall and easy to…read morefind. They have a variety of guns to purchase and other items, even coffee. Staff were friendly. The lanes were great and clean. I will visit again.

I really do like this range and shop, however I am giving 3 stars and not higher because when they…read morehold events, that restrict people from using the range, they don't send out any notification letting people know. Wasted 30 minutes driving there today just for the range to be closed until 3:00.

Don't waste your time with there texts to run to the store for a mega event. You buy the gun at…read morecost plus 7 percent and that happens to be $20 dollars off

I contacted JAM Firearm Services to get a quote to service my .380 and the owner was quick to…read morerespond and very informative. The pricing was better than most I had researched. Same day cleaning as well! They have a new customer for life!

From the owner: Experienced Firearm Cleaningread more

We mistakingly brought a gun with us on vacation that included Ohio, Michigan and Canada. At the…read moreCanadian border we correctly proclaimed it was in our camper, stored in a lock box with ammo separate but handguns are not allowed. After a three hour ordeal with the border patrol on both sides, the gentleman at Dearborn Outdoor offered to store it for us while we finished the last leg of our family vacation. Our kids were so depressed when I mentioned we may have to change our plans. So grateful for the save!! PS Canada was great just don't try to bring a handgun for protection.

Never go to this store without calling first to see if they actually have in stock what they show…read moreon their website. Every I have called there to see if they have something they show on their website they immediately tell me they are sold out of that item.