I live in the city, and have a prescription that can be pretty hard to get filled sometimes. My…read moredoctor and I decided to send it here to see whether they could fill it on short notice, before a trip. Not only was the prescription filled the next morning, but also at a very fair price, and when I picked it up today it was even lower than expected (I get the feeling they may have proactively applied a coupon?). The pharmacist was also courteous and professional when I picked up. Great experience!

Very rude and inconsiderate people there. Go Elsewhere. Pharmacies are a dime a dozen.read more

Every time I visit this CVS I always have a pleasant visit…read more The checkout experience is exceptional with caring staff members who genuinely care about my experience. They are also quick to resolve issues: I was buying a Clio yogurt bar and it rang up for $999 vs. $2.69. The employee joked " This must be some kind of yogurt bar!". He was able to fix the error. The store is well organized and clean. It is located in the Hylan Boulevard plaza thus, there are other stores to visit such as Old Navy, Bath and Body Works, and Alamo Movie theater to name a few. I have to say it's better than the ones in Bay Ridge. Highly recommend when you are visiting Staten Island.

Horrible pharmacy phone service. No one calls back and the machine will hang up on you when it says…read moreconnecting. Really sad.

I had a very disappointing experience at this pharmacy. The pharmacy manager was extremely rude and…read moreunhelpful. Simple questions that should take seconds to answer resulted in long holds, only to receive vague, unhelpful responses. When I asked why the delay for such an offhand answer, the manager replied, "I have stuff to do," which was unprofessional and dismissive of my time and concerns. When I called back to speak with the store manager, he answered with "hello," then placed the phone down and never returned. This level of unprofessionalism is unacceptable. I work with pharmacies daily and have never encountered service this poor. Past reviews suggested this location was reliable, which makes me wonder if management has changed. I strongly recommend considering other pharmacies if possible.

Using the pharmacy in this store is a very civilized experience. The staff is not what you would…read morecall perky or particularly friendly. They ARE professional and helpful and that is great with me. l am really happy this is my local pharmacy. Some others always seem to be chaotic and Zooey. Not DR . Like l said, polite, professional and civilized.

This is literally the worst pharmacy on earth. I have been on hold for the last 55 minutes now and…read moreEVERY 15 SECONDS the same message repeats on loop "We're sorry. Our staff is answering other calls. Please hold on and we'll be with you shortly." It is absolutely driving me insane. And the funny part? This local 718 number does NOT go to the store - this goes to the call center where you then have to tell them you want them to speak to the store. What is the point of having this number then? And the staff there? RUDE AF. They have sometimes 6-7 people working in the back, laughing and having a grand old time - meanwhile there is a line literally almost out the front door of the store. They move like snails and offer zero help but 100% sick attitude. I have had it. I am switching my pharmacy. Do not get your medicine sent here unless every other pharmacy on Staten Island has went out of business and/or you want to test your mental stability.

Everyone who works here is very nice but they are chronically understaffed, and if I can get out in…read more30 minutes, it's a good day.

Delco Drugs is a full-service drug store, but I mainly use this for compounded medications…read more They are very efficient and call me to let me know if a prescription needs to be refilled or when a prescription is ready. They will even come out to the car to bring you your prescription (since the city put in meters for parking).

Shall I prepare a list or would it be preferred in paragraph form? Talk about a train wreck. This…read moreplace should be a parody on Saturday Night Live for everything that is wrong with pharmacies. In effort to save time and point out the most wreckage, we can move past the rudeness and poor customer service skills, and get right down to what is important. I like giving chances and admittedly in this case, I gave a Delco Drugs and Whaterver, way too many chances. Going from making mistakes on getting half your dose that was prescribed, or telling you all your scripts are ready so u get there and one isn't filled yet and won't be till tomorrow when that was the one you needed for tonight. Yes we all make mistakes. Right, but own up to them and don't tell your customer their mistakes. Take the accountability for you and your employees mistakes. That's what a good business person does. Oh right you're a pharmacist. One that doesn't seem to care about any of his customers or the need for their meds. This man has more concern talking nasty to his own customers, some whom are loyal and have been for years, then to acknowledge that he is a person who is taking care of people's lives. He should NEVER laugh or be patronizing to a customer because they are upset that the medication they needed tonight, that was called in and told it would be delivered this evening, was never going to arrive nor was the customer ever notified. Keep laughing Sir, you'll be laughing all the way to losing your business to your competitors. You already lost one loyal customer you had for years. I dare you to repeat that same mistake with another. Ps. I hope you or your loved ones never have to depend on someone like you for their livelihood and health.

Well... theyre chronically understaffed and overworked every time ive talked to employees here…read more Theyre friendly and helpful!! Went in today to pick up prescriptions. Not too long of a wait, and counter pharmacists kind.

Racially profiled, laughed at, and denied my refill. CVS made me feel worthless, Racist,…read moreunprofessional, and cruel. Stop supporting CVS. They don't deserve your money.

The cashier was so kind to tell me I was missing the envelope when ringing me up for a birthday…read morecard. In other stores I've experienced the cashier not caring enough to mention it to me and I unfortunately had to give birthday cards without an envelope. I appreciate the kindness this cashier provided. I always have positive experiences at this Walgreens and think the staff provides good service.

Three CVS employees standing in isle 1 working the other two complaining, no body will move so the…read morecustomer can pass. Not even an acknowledgment. The older woman of the 3 is a hard worker. What ever happened to customer service. Without us there would be no store.

Service based on the customers needs and schedule. Extremely knowledgeable and caring with great…read moreselection of additional products that are healthy and natural alternatives to the large chain stores like CVS and Walgreens. I switched from CVS and have never had a problem filling my prescriptions since .

If there was a star lower than one star.that is what they deserve.this is the worst pharmacy in…read moreNYC.they made me come All the way down there to fill my prescription s.btw I'm crippled.and they refused to give me my prescription because some jerk off was supposed to be there to approve it.this is a true story.i have no need for emblishment.so they said come back tomorrow.again I'm crippled and could barely walk or stand properly.so please take my word.DO NOT, PLEASE,SEND YOUR PRESCRIPTIONS ELSEWHERE!!!!.i have no reason to lie.if your I'll and want professionalism I'm sure any other pharmacy is ok.

After many lousy experiences at CVS and other big box drug stores, I switched to Express Lane…read morePharmacy and never looked back. A small family owned drug store, Express Lane offers personalized service, reasonable pricing, and free fast delivery citywide. Their pharmacist (Lev) is so knowledgeable, patient and kind. He's helped me out many times with confusing paperwork for family members. Their RX pricing compares favorably with other pharmacies too. A true gem in the big city!

When I moved to NYC, I was shocked by pharmacists at CVS because they act like robots, they show no…read moreempathy and they show you that they don't care. I discovered Xpress Lane Pharmacy and loved the founder And his team because they listen to your needs and advise properly.

Best pharmacy on the island!!hands down They have the best…read morecustomer service Prescriptions are always ready on time, they carry a wide variety of European products and pets medications as well

Gigi is always welcoming and fully knowledgeable about my medications . Gigi even stepped in when…read moremy dr wrote the wrong medication . Gigi caught it before being dispensed ,... this pharmacy is the only one I feel comfortable filling my prescriptions .