Great small shop. Owner operated and great prices. Always honest and fair. Had new struts put in my…read more2009 Traverse. In less than a year one went bad and I brought it back. It was covered under the 1 year warranty by the strut manufacturer/supplier. They also gave me a credit for the alignment I had paid for and had to get again after the new strut was replaced. Top notch.

We had a bad experience here. My daughter called me from college and told me that a man at this…read morebusiness verbally quoted her $1100 for an oil change and a 4 wheel disk brake job. This prompted me to drive 4.5 hours one way to see just 'what was what' at this shop... In their defense, one caliper did need to be replaced (as one wheel's brake was 'metal on metal'), the 4 rotors needed to be replaced (along with pads), and one stud/lug nut was cross-threaded. My daughter is a 20 year old who 'calls em like she sees em'. All I know for certain is that she didn't like this place. I told him 'not everyone in Clinton is rich' during a civil 'one on one' conversation outside. I asked him rhetorically, "With all due respect, $1100 for brakes??; What do you think the car is worth, $2000?" He replied, "Well, maybe a little more than that." He shrugged his shoulders and went back inside. It is a 12 year old very common sedan. I took the car elsewhere, on the outskirts of an east coast city... It turns out that the car also needed a new lower control arm (it had a cracked bushing), badly needed new spark plugs, and needed a new oil sender unit (which was leaking a lot). ALL of this additional work (plus all of the work quoted) was completed for $1000 elsewhere, (Parts and labor fully warranted, licensed mechanic, done within 24 hours) Do the math & good luck in selecting your repair shop.

Highly recommend! They dropped everything to look at my tire and addressed the issue promptly. They…read morewere very courteous and know their stuff. Great waiting room with snacks and drinks if you need to wait there for your repair.

I would give them 10 stars if I could. The team there are true professionals. I had an SUV with a…read morebad head gasket. I had been given an estimate that was ridiculously high where I reside. Then I spoke to Steve at Whitestown Auto. He gave me a great rate, over $700 better than my last estimate. I brought the SUV in and he started working on it right away. I got the SUV back few days later and could not have been any happier. The team there are friendly and courteous and work on your vehicle until it is running right. Take your car, truck or SUV to this place. You will not be disappointed.

I've been taking my cars there for several years. Always friendly and reliable when fixing my…read morecar. I highly recommend them!

Very cheap and honest auto garage. Reasonable and friendly. Very convenient. Mike is a very honest…read moreguy.

If you own an Audi and live in central New York the only place to take your car is Pierce. I live…read morein Cooperstown 50 miles away and I go to Pierce for everything Audi. They're experts with integrity.

I have been going to Pierce Auto Parts for a few years and they are the MAIN reason I still drive…read morean Audi. I am now located over 2 hours away, but every time I need a repair, oil change, or inspection, I drive down so that they can have my business. They are extremely honest, very good, and very quick! I have never had an issue with their service or their prices.

Do not buy from this man. Paid $5,000 for a car that was supposedly inspected and ready to go. Bad…read morebrakes, trans and brake lines leaking, put $3,000 in this car that he promised to pay back and of course he never has. Not a dime!! I would love to know who does his illegal inspections!

Awesome customer service. Financed my van even with poor credit. He also worked with me on the…read moredown payment. Would recommend them for your next used car for sure

On my trip into town my brakes started squealing and I heard a whistle from the engine compartment…read more I don't live here and was facing a long trip back home in a week. I called two other places close to my hotel. One didn't return my call and the other was booked solid. A friend suggested Innovative (which used to be Crossways). I called and brought the car in the same day. They put it up on the lift, checked the wear on the brake pads, checked the hoses and, within 20 minutes, I was good to go, reassured that I would make it home without a breakdown. I offered to pay for their time and trouble. They just wished me a good trip home. I'd been told they were honest mechanics but didn't expect generosity. What a wonderful surprise.