I signed an estimate in the service department for $36. Then I was billed $146. Do with that…read moreinformation what you'd like.

Went in to get my car inspected because my camera stopped working and I recently received a recall…read morefor my battery. I was told that there is a 50-100 dollar fee just for diagnostics which is outrageous since you can get that for free at autozone or pretty much any other dealership. For anyone passing through and need to have their car serviced through Honda beware.

I co-signed on car loan with my nephew on a 2018 Honda Civic in May 2023 at the lot on Stanford…read moredrive, but my nephew committed suicide in Nov 2023 leaving me with a car I did not need. I went back to Bill Cole auto mall and asked them how much they would give me to buy the car back. They had charged me $18000+ for the car 6 months earlier and it did have some minor damage to the rear fender and about 10K more miles on it but the blue book was 12-14K. They offered me $8500 for the same car they told me was worth $18000+ just 6 mos earlier. $10000 less and the only excuse they could give was 'well it does have some damage we will have to fix'. So did you rip me off the first time Bill Cole or were you trying to rip me off the second time? Congratulations Bill Cole you have lived up to the stereotype of the sleazy used car salesmen. Shame on you!

My car was in for service yesterday. Great prompt service was provided quickly and with a smile…read more I will continue to be a return customer.

I had no trouble scheduling an appointment with the director of the pre-owned department…read more He tried to sell me a used car at a new car price and he wouldn't give me a fair price for my trade-in. I thought I'd be treated fairly and receive a fair deal as a repeat customer, but that didn't happen. He was pushy and refused to compromise. He's the kind of guy that gives car salesmen a bad rep. I don't recommend trading with this dealership.

Took my car to Coles for warranty work, left Coles with nothing fixed and a new problem added to…read moreit, they never contacted me back on the parts ordered, denied I was there when I asked about the parts. Its been over 6 months since taking the car there and had to contact Subaru, USA to get any help. My advice is to avoid Cole Subaru, drive somewhere else, this goes for buying from them also, you can save 2k by driving 30-45 min away when buying and avoid major headaches dealing with Coles.

Just bought a 2019 Dodge Ram at Ramey and we were very happy with sales and service. Our salesman…read morewas Dave and he was great! We went all over the lot looking at different configurations, though we had a pretty good idea of what we wanted. When they did not have exactly what we were looking for, they organized a dealer trade to get us what we wanted. The truck had some issues, so they provided us a comped loaner for the week while it was taken care of. The sales process was pretty fast as these things go, and there was no upsell or pressure to buy dumb things (like undercoating). It really felt like they cared about our experience and were operating with integrity, which has not been the case everywhere I have shopped for a new car. 10/10 would go to a Ramey dealership again!

If you value your time and money. Do Not get your services done here. Asked to have my vehicle…read morelooked over for issues to submit to my after market warranty...This was 2 1/2 weeks ago. I make contact today to see where they are at with it, and I'm told that they have it looked at next week. Unacceptable.

I spent 3 days texting back and forth with the internet sales manager, Josh Creed and arrived a…read moreprice he agreed to in the middle of what their asking was and what NADA had as fair market value. They were going to come down $1000. It was important to know what I'd be paying as I was driving from a state away for this car. We texted prior to me going up to purchase on a Saturday and all was good...we got there and after disappearing behind the dealership for 15 minutes came back and said, "Sorry, someone sold that car this morning." Flat out lie. It is now 4 days later and the car is still online for sale and a co-worker just called to verify - LIARS. They just didn't want to honor the deal the Internet Sales Manager made with me. Pure trash. They won't be honest with you...don't give them the opportunity to lie to you. If they try to respond disputing this...sorry...I have the entire text thread.

Super service helped us out in an emergency situation would highly recommend 12345678910read more

Driving through West Virginia and the windshield wipers went out. We got towed to the dealership…read moreand and they were able to get us back on the road. Great customer service.

Dakota and the sales team here really went above and beyond…read more So, long story short I acquired a large commercial contract and were drawn to them for their package deal. I'm from New Orleans and the contract is on the north side of the lake. So I drove there, picked out a lawnmower and took it straight to the property to start cutting. In my attempt to be cheap, I got the lowest commercial gravely, the pro turn zx 52. It was a great mower and there was nothing wrong with it. It just wasn't what I needed to complete this project in a timely or comfortable manner(I'm on the mower for 6-8 hours). So I called Dakota and told him I messed up and undershot what I needed. He got in touch with the gravely rep and the bank(financed the mower) and handled everything for me. Gravely bought the mower back(I obviously lost some money out of the deal because I brought them back a used mower). It was awesome. Definitely made me feel like a valued customer for sure. No one seemed annoyed with me causing an unneeded situation. The new mower is exactly what I needed and is much more comfortable to be on for hours on end. I guess you could say they aren't pushy at all. I told him what I was cutting and he asked me if I needed something bigger and I said no(stupid me). So basically I though he was being just a regular salesman trying to sell me the more expensive unit in a non pushy way but in reality he was just being a friendly person and making sure I got the right equipment. Sadly, I did not and we had to go through that process. Glad it all worked out in the end. Very thankful that Dakota and the sales team were willing to fix a problem that was MY fault and not theirs. I will definitely recommend them to everyone and will be going back for a Dirtbike soon enough. Thanks Dakota and everyone at Ramey motors.

I drive Toyota and always take my car to this place for maintenance. Their customer service is…read moreamazing. Everyone is so helpful and always willing to answer questions. They don't charge anything for inspection that doesn't involve any repair. Once I felt my car was giving bumpy feel even in plain roads. They inspected my my car for 3 hours checking brakes, tyres, engine driving around... etc..They later told me it was fine. But did not charge me a penny. Everytime i have been there with questions or problems they are always helpful. This explains their level level of honesty and how much do they value their customers.

Anyone interested in buying a new Toyoto should know that Toyoto doe's not stand behind there alloy…read morewheels. They are made with inferior materials. My 2009 Corolla has bubbling on all 4 wheels, this is a common problem. Toyoto offer to do a 50/50 replacement, my cost $850.00 plus. I doubt if Toyoto has that much in all four wheels and tires. What a rip. My wife was considering buying a 2011 Corolla needless to say we will buy something else. Buyer Beware!!!