Great service, very fast and thorough on our Honda. Got us scheduled in to accommodate us traveling…read moreand do a fluids and filter change, plus a couple additional items. Will definitely come back, very pleased with Service Team and great real time communication sent to my phone.

I called Cole Honda to ask about a radio for a 2008 Honda Civic EX. The cost they quoted me was…read more$1200 just for the radio, no installation, just the radio, and no guarantee that it would even work. I've paid less than half of that for a DVD and install in vehicles. I'm sorry, but I can buy the exact same radio on eBay for $200 or less, and with a guarantee that it will work. While I may end up going the eBay route here, I am going to say this place is a scam and should be shut down.

I co-signed on car loan with my nephew on a 2018 Honda Civic in May 2023 at the lot on Stanford…read moredrive, but my nephew committed suicide in Nov 2023 leaving me with a car I did not need. I went back to Bill Cole auto mall and asked them how much they would give me to buy the car back. They had charged me $18000+ for the car 6 months earlier and it did have some minor damage to the rear fender and about 10K more miles on it but the blue book was 12-14K. They offered me $8500 for the same car they told me was worth $18000+ just 6 mos earlier. $10000 less and the only excuse they could give was 'well it does have some damage we will have to fix'. So did you rip me off the first time Bill Cole or were you trying to rip me off the second time? Congratulations Bill Cole you have lived up to the stereotype of the sleazy used car salesmen. Shame on you!

If you buy an automobile here do not deal with Ronald. We had the unfortunate experience of meeting…read morehim this past weekend. He not only was rude and condescending. He lied to us just to cut another salesmans throat that we had previously spoken with. We did end up buying at this dealership. The commision from our purchase should have went to Chris. He was the first person we spoke with. He was nice and very helpful. I think it was very unfair that he was not the person to benefit from our purchase.

I had no trouble scheduling an appointment with the director of the pre-owned department…read more He tried to sell me a used car at a new car price and he wouldn't give me a fair price for my trade-in. I thought I'd be treated fairly and receive a fair deal as a repeat customer, but that didn't happen. He was pushy and refused to compromise. He's the kind of guy that gives car salesmen a bad rep. I don't recommend trading with this dealership.

Took my car to Coles for warranty work, left Coles with nothing fixed and a new problem added to…read moreit, they never contacted me back on the parts ordered, denied I was there when I asked about the parts. Its been over 6 months since taking the car there and had to contact Subaru, USA to get any help. My advice is to avoid Cole Subaru, drive somewhere else, this goes for buying from them also, you can save 2k by driving 30-45 min away when buying and avoid major headaches dealing with Coles.

Went here today with the hopes of purchasing a vehicle...was told I couldn't purchase a vehicle off…read morethe lot that I had to order...also told I couldn't test drive unless I signed paperwork stating I was making a purchase today. So in other words the salesman didn't have the time to work with me in order to make a commission off my purchase. Oh well your loss is my gain as I won't be buying from you. I have purchased from Jeep Ramey with no issues if anything the staff there was very helpful. I would not suggest anyone to buy from here.

Good place to do business! This is the second time we have purchased here and really worked to get…read moreus in a nice new truck. Definitely recommend

Met the owner himself, shook his hand, and made a deal. Very straightforward process, no hassle,…read morewith the friendliest people. Will be back

Took my van in while on vacation in West Virginia because of a check engine light. Was told my…read moretorque convertor needed to be replaced. Spent the $1000's getting it fixed. Was given the paperwork stating the repair was done and test drove to verify repair. Drove back home and during that trip the check engine light came back on, same code. Took it to my local dealership and was told I needed a whole new transmission. Took it to an other transmission place and they also confirmed trans needed to be replaced. Both places informed me my make and model vehicle does not do transmission partial repairs, that the WV dealership should have known this when the code came up. My particular van is an all or nothing transmission replacement. Have been going through hell for weeks now, with the personnel trying to get a refund on a part that never needed to be replaced. If you want to pay a lot of money for nothing to be fixed and then get gaslit at the sametime then this is the place for you.

Driving through West Virginia and the windshield wipers went out. We got towed to the dealership…read moreand and they were able to get us back on the road. Great customer service.

Dakota and the sales team here really went above and beyond…read more So, long story short I acquired a large commercial contract and were drawn to them for their package deal. I'm from New Orleans and the contract is on the north side of the lake. So I drove there, picked out a lawnmower and took it straight to the property to start cutting. In my attempt to be cheap, I got the lowest commercial gravely, the pro turn zx 52. It was a great mower and there was nothing wrong with it. It just wasn't what I needed to complete this project in a timely or comfortable manner(I'm on the mower for 6-8 hours). So I called Dakota and told him I messed up and undershot what I needed. He got in touch with the gravely rep and the bank(financed the mower) and handled everything for me. Gravely bought the mower back(I obviously lost some money out of the deal because I brought them back a used mower). It was awesome. Definitely made me feel like a valued customer for sure. No one seemed annoyed with me causing an unneeded situation. The new mower is exactly what I needed and is much more comfortable to be on for hours on end. I guess you could say they aren't pushy at all. I told him what I was cutting and he asked me if I needed something bigger and I said no(stupid me). So basically I though he was being just a regular salesman trying to sell me the more expensive unit in a non pushy way but in reality he was just being a friendly person and making sure I got the right equipment. Sadly, I did not and we had to go through that process. Glad it all worked out in the end. Very thankful that Dakota and the sales team were willing to fix a problem that was MY fault and not theirs. I will definitely recommend them to everyone and will be going back for a Dirtbike soon enough. Thanks Dakota and everyone at Ramey motors.

I drive Toyota and always take my car to this place for maintenance. Their customer service is…read moreamazing. Everyone is so helpful and always willing to answer questions. They don't charge anything for inspection that doesn't involve any repair. Once I felt my car was giving bumpy feel even in plain roads. They inspected my my car for 3 hours checking brakes, tyres, engine driving around... etc..They later told me it was fine. But did not charge me a penny. Everytime i have been there with questions or problems they are always helpful. This explains their level level of honesty and how much do they value their customers.

Anyone interested in buying a new Toyoto should know that Toyoto doe's not stand behind there alloy…read morewheels. They are made with inferior materials. My 2009 Corolla has bubbling on all 4 wheels, this is a common problem. Toyoto offer to do a 50/50 replacement, my cost $850.00 plus. I doubt if Toyoto has that much in all four wheels and tires. What a rip. My wife was considering buying a 2011 Corolla needless to say we will buy something else. Buyer Beware!!!