Antwoin is amazing! Very communicative and easy to work with. He is professional and fast, open to…read moreexploring the best outcome for the customer. This is a man who respects his reputation and works hard to earn your business - so give it to him!

Unfortunately people of central Texas I would stay as far as possible away from this company. The…read moreowner Antoine and his crew have no idea what they are doing with HVAC or how to conduct business. My grandmother (70+) years of age trusted them to install a new unit for her manufactured home. The crew installed the incorrect system that was made for a much smaller home and not able to perform at her homes square footage. As this awful heat came In and she quickly realized the issue Antoine gave her the run around. He told her it's her insulation or he was in the hospital or his crew wasn't ready. Once he finally realized she wasn't going to give up he said he ordered a new unit for her to install free of cost due to the mistake. That was two weeks ago and is forwarding all calls. For the rest of our community I will be going to the better business bureau to make a formal complaint so they can be correctly audited to ensure they are a credible business. For the purpose of this review is to help prevent this happening to any other folks in our area.

This is from my mother:…read more Thank you so much for your Quick Response time and how quickly that you all were able to come out and get our plumbing problems fixed and running again! Thank you Brandon! Very Efficient and Professional! He Asked a couple questions about our issues and got straight to work, in fact came out of his truck carrying the channel locks he knew he would need to get the job done! Sunday morning we needed immediate help, so we search and called around for the "emergency on duty" plumbers. Everyone was too busy to help, but one (not MY) said they could be out in an hour and 11 hours later they still hadn't come - they just kept calling back and saying 2 more hours. :( My daughter told me earlier in the day to try MY, and at this point, I wished I would Of listened to my daughter and Called/Text My Plumbers when she told me about them. Anyway I'm glad we ended up calling them! Their response time was less than 30 minutes and Brandon came out and got the job done in about 20 minutes or less! Thank you, Thank you, so glad we made that call! I know who's getting our plumbing business next time we need it! And to top it off the price was very reasonable as well!

I am so disappointed in Micheal and his work. I would not recommend Andy single females using this…read morecompany for any work. I have been using my plumbing services for several jobs from backflow to plumbing issues. He is normally on time and comes when he says that he will show. I have been using this plumbing services for a few years and never put it together that he was sabbotaging my backflow system for several years. I have had to pay him several times to fix a busted backflow after the winter ends. Last year he pretty much guaranted me that my backflow would not burst because he shut it down properly. Before summer got to hot I contacted Micheal Young "My plumbing company" to complete the yearly inspection. He told me that I would be the first on his list to get my backflow inspected. He never showed up after several text in asking him to complete that inspection. He finally answered a phone call and stated that he had a big job that he was trying to complete and he would get to me before he went out to do the big job or after hours once he finished work for that day. I told him I would prefer to get it completed before he went to his big job. He never showed up. I texted, I called and never received a response. This was in April. This is now August and my system was still down and I was having to use water hoses to try and keep my yard from dying. I finally called City of Killeen and received a list of backflow companies and had one company to come out to only show me that my whole backflow PVC system was busted along with the bell. After having to pay $303.46 to have my system repaired I contacted Micheal to let him know that I had to have my system repaired due to the PVC and the Bell needing replacement. I felt he should share in that cost since he lied about coming to fix the system and not properly securing the system. Through his text he asked me if I was sure that I used his company and not Micheal Dial from A&D? I would think I would know who I used if I have your services locked in my phone. After sending him pictures of my backflow system he finally sent a text stating that he was the one who fixed my system and completed my test inspection last year. He asked for an invoice receipt from the company that repaired the system. I sent it. He then says they did not stated what they repaired when in fact they stated exactly what they repaired on their invoice. I sent him pictures of the broken PVC in my trash can along with the repaired backflow system. Micheal wanted to continue text conversation after stating that he was headed to another job yesterday morning. Being a plumber this dude stated " I'm just trying to understand how it busted like die to freezing do the was pressure or an impact Etc?" these are his words exactly. I finally was feed up with his skating around through text instead of being a professional and taking time to call to resolve the issue and told him through text that I want my reimbursement since he guaranteed by mouth that I would not have to fix my back flow again. His question 'so now you're going to claim I did an incomplete job". I told him no to keep texting me these bs conversations. Just send me my money. He then tries to use this as an insult and states "I hope you don't think your going to get anything out of me talking to me that way". This man has stood in my acctic and literally cursed his son out so loud that I could hear it in my home. This company is unprofessional and unaccountable for his mistakes. Be mindful, if you do use this company because he will try to use his home issues for sympathy.

Great communication, flexible, respectful, fair prices (not cheap but good value), excellent…read morefollow-up.

I can highly recommend Hyde Plumbing even though I have never seen them work. Why not? I live in…read moreAustin but I needed a plumber in Temple to fix a leaky outside faucet at a house in Temple without having to make a trip. I called and they came out the same day!!! The technician went to the house and called me for approval before starting work. He got right on it and called me again when finished. I paid the invoice with him by phone. What a great relief for a project that I was sort of dreading having to deal with. Need a plumber too? Call Hyde and they will take great care of you!

I like to keep this review updated, since I have Bell Plumbing out multiple times a year. Service…read moreis still absolutely amazing. Cody and Jaylen came out to service my water heater this year, and again, I just really love the team. They are prompt, super professional and just the most friendly guys you will meet. Brandon added an enclosure to my water heater earlier this year, to help prevent any freezing issues we may have in the winter. He was great, and made sure the work site was left perfect and went above and beyond to make it all look tidy post-install. Even though Ive never met Jenna in person, she is just a delight to deal with, always gets me on the schedule promptly, and always gets me the answers I need, which is super helpful, because I am out of state. I recommend thwm to everyone, and I was lucky to have found such a reliable company to help me with all my plumbing needs. Thank you!!

I do not recommend this company as they avoided my attempts to get a quote for service after I paid…read morethem for the overpriced initial visit that was said to be free by the receptionist. My texts went unanswered for over a week and my calls kept getting forwarded to voicemail. Once I stated I would put a review online I got an immediate response that they are not interested in working on my project that the receptionist was confident about them fixing during the initial phone conversation. This is not acceptable and if you are not confident in doing a job this should have been said during the initial overpriced site visit. Thank you.

Great Owner and Fabulous Special Ed. Wife......IF want a sand Castle! he's your man. A true Artist,…read moreunfortunately, in the future He'll be moving to the Coast, because Most has a serious Water Crisis.

I think the 3* reviews are accurate. Unless Steven is personally involved in the repair. It's not…read moreup to standards

Came to my rescue on two different occasions (for my broken A/C and busted water line). I had 3…read morehot & cranky kids on a Saturday morning when my A/C went out. They showed up earlier than expected and fixed my A/C right in less than 30 minutes. When my water pipe busted on the day after New Year's, they showed up in 20 minutes and fixed it within an hour and a half! I highly recommend Lochridge-Priest!! Call them first!!

I was enticed by Lochridge Priest with their $0 Diagnostic fee. I had a water leak in next to my…read morestove where the drain got clogged. The garbage disposal and dish water are connected to the same system. After the Tech left my house I discovered the garbage disposal and Dishwasher no longer worked. I tried tripping the breaker but they had shorted out the circuit. When I called Lochridge Priest to fix the damage they had caused they sent out a new Tech. He claims they did nothing wrong, and left me with a bill of $437 plus another $179 fee for coming out. So now a project that should have been less than $300 to fix has ballooned over $1,000. DO NOT DO BUSINESS WITH LOCHRIDGE PRIEST!! Zero Stars.

Replaced hot water heater as requested. They did not stay to test if water was heating. I waited…read morefor 6 hours and still no hot water. I sent message and when they called me back he said that wires than went into old hw heater were melted together so they pulled them apart and that I probably have short so I need to call electrician. So 2300.00 later and 1 day and I got a pretty new hot water heater but still have no hot water. The Tech was very nice just wish I had been made aware of electrical situation when he found it that way.

Professional, timely and excellent work. Thank you so much Charlie for fixing our problem so…read morequickly. I really appreciate the step by step explanations of the procedure. Top notch from start to finish!

Kyle was fast to respond to our water heater call. This was discovered at 7 in the evening. We were…read moreable to stop the water ourselves, but he was over the next morning and had a new water heater in place before lunchtime. Reasonable price, friendly service and quick resolution are reading why I would call this company again.

After hours service request. Showed up quickly and went above and beyond. Highly recommend.read more