Not enough stars to do justice for this company I had a very…read moredifficult project and was told that there was -0- chance of it being accomplished the way I needed it to be done..WRONG These guys knocked it out in 1.5 hours and did an amazing job. Not a chance in the world I would ever consider another company for an electrical project in the future

Great customer service! The technician was very helpful and efficient. Would recommendread more

I recently moved and Carolyn at Forest seamlessly guided me through the process of getting…read moreeverything squared away in my new home. She attentively listened to my wants and needs and made it happen and she even showed up on the installation days to make sure everything was correct which was a plus. The techs, Brent, Giovanni and Anthony worked hard to get the job done in a timely manner, as I was on a time crunch to get everything up and running. They were clean and precise. Thank you, Forest!

My husband and I moved to the North Shore of Chicago last year from Arizona. We had an alarm system…read morein our prior house and wanted to duplicate the security system in our new house. I did a great deal of research into the available security companies in our area. We selected Forest Security after meeting with their representative, Tim, at our house. He was very knowledgeable and helpful. We felt extremely comfortable with Forest Security and decided to choose them over their competitors. We just had our security system installed by Jason and we could not be happier. Jason really understands security systems and took the time to share his expertise with us so that we had a comfort level with our system. We would highly recommend this company and feel we received superior service, product and really good value. Julie

Jose came into our office last Friday August 7th. He was very thorough…read more He is also very personable, and you can tell he enjoys working for the company. He was professional and polite. I do recommend theis company very highly

Fast and easy process. Customers service was great! The staff was very professional and polite…read more Will be coming here for all of our fire needs

Highly recommend Atlas Fire & Safety - I have used them for more than two years and their work and…read morecustomer service is great. Kyle and another service tech came out yesterday to perform my business 6 month service. They were detail and friendly.

I called Atlas Fire & Safety to have the fire extinguishers in my condo building serviced. They…read morewere able to send someone the same day as I called and offer reasonable prices. The person who came was polite, friendly, and knowledgeable.

My name is Art Sotelo, and I am employed by Active Alarm Company, Inc. I have been with the company…read morefor more than 35 years and have worked extensively with fire alarm systems for over 25 years. Throughout my career, I have had the opportunity to work with many fire alarm service providers, manufacturers, monitoring companies, and industry representatives. As a result, I have developed a strong appreciation for professionalism, responsiveness, and exceptional customer service. I am writing today to express my sincere gratitude and recognition for the outstanding assistance provided by the Chicago Metropolitan Fire Prevention (CMFP), and in particular, Ms. Irene Sandner. From the moment I reached out regarding a project at the Northwind Boulevard business complex in Libertyville, Illinois, Irene demonstrated an exceptional level of professionalism, courtesy, and commitment to customer service. She responded promptly to my emails and phone calls, provided clear communication throughout the process, and worked diligently to assist us with a challenging situation involving the fire alarm system serving a tenant space located at the Northwind Blvd. Due to project timelines and occupancy requirements, obtaining critical system information was essential for Active Alarm Company to complete our work and move the project forward. Despite the short notice, Irene coordinated assistance and was instrumental in arranging a service technician to help us obtain the information necessary to proceed. The technician's support was invaluable, and the cooperation extended by CMFP allowed us to continue our efforts without unnecessary delays. In an industry where responsiveness and teamwork are often critical to project success, Irene's dedication and willingness to help stood out. Her professionalism reflected positively not only on herself but also on CMFP as a whole. It is refreshing to work with individuals who genuinely care about helping others find solutions and who approach every situation with patience, expertise, and a positive attitude. I would like to extend my sincere thanks to Irene, the service technician Ino who assisted us in obtaining the information needed, and the entire CMFP team, for their support. Please know that your efforts were greatly appreciated and did not go unnoticed. Should Active Alarm Company encounter another facility serviced by CMFP in the future, I will not hesitate to reach out to Irene and your team again. Based on this experience, I would be confident recommending CMFP's services and support to others within our industry. Thank you again for your assistance, professionalism, and commitment to excellent customer service. I wish Irene and the entire CMFP staff a wonderful weekend and a safe, enjoyable, and successful summer season. With sincere appreciation, Warm Regards Art S.

Terrible customer service! Do not use them! Very disorganized company from the top to the bottom…read more Training is obviously not their strong point. Their ratings reflect it.

Customer service was top notch. No waiting time on the day of my visit. Went in for service on my…read morefire extinguisher and was helped with a new updated models. The amount I paid was within budget. The office space was a bit small but the service was superb. I walked out feeling very satisfied.

Great people to work with and very speedy service. This is the only company I trust for our safety-…read morekeep up the good work

Had a great experience. Mary really took care of me and even let me fire extinguisher! I mentioned…read more$25 off my first order so don't forget to do that.

Due to the quick response I received, and the excellent service they provided, I recommend…read moreutilizing their services. The technician I dealt with was very kind, professional, and quick to help with my concerns. I will be utilizing this company in the future, so long as they have staff members like him.

have been using for over 20 years and each year they got worse. scheduled annual sprinkler…read moreinspection last month. called and they told me technician would be there at 9:30 today. then received an email stating they don't have anyone to send me. she has known for over 2 weeks and has been finding subcontractors to fill inspections because no one would be available and she never called me. she said she is one person and is doing best she can. totally unprofessional. do not use!

They are over priced and it is allowed simply because annual fire alarm inspections and repairs are…read moremandated by the Naperville Fire Dept for condo buildings resulting in Total Fire & Safety being a monopoly and charging whatever amount they want. Year after year they fail to upload the annual fire alarm inspection report to Brycer Compliance Engine which provides the inspection report to the Naperville Fire Dept. Condo building inspections are done every October and there is an additional fee to send an email to Brycer with inspection report. Every year, at end of November, Condo Association gets calls from City of Naperville stating they have not received the inspection report. Condo Association has to call Total Fire & Safety to have them send it. Again every year, at end of December, just like today, Condo Association gets another call from City of Naperville, and now this year from a contract/attorney office to get the inspection reports sent in ASAP or face fines. I called Total Fire & Safety and got attitude and talked over. The Condo Association has looked into changing inspection companies, but they are all over priced which enforces the monopoly of overpriced service for these types of business.