I'm 80 now and still smoke an occasional cigar or a pipe full of your wonderful almost gone now Dr…read more Bradley blend. I vividly recall driving there with friends from my home here in Big Bend. Wi. and purchasing pipes and tobaccos....Three Star Blue and of course Dr. Bradley. If I placed an order for a pound of an Oriental/Latica/Balkan blend similar to your Dr. Bradley...might this OLD MAN IN THE WOODS qualify for a "return customer from the '70's" promotional discount? Paul Hanson

Recent trip to Chicago, my husband wanted a spot to enjoy a good cigar, and I came across this…read moreplace. It definitely did not disappoint. From the warm greeting when we walked in, to the perfectly humidified cigars, and just relaxing at the lounge, the whole experience was so good. Definitely a spot we would recommend if you're in Chicago!

Great selection of cigars. If you buy a day pass, you can…read more.. 1. Use the patio 2. BYOB 3.Use the member's only lounge. Taxes in Chicago are outrageous

This place is fire!! I wish I lived closer so I could join the fam but im up in the burbs…read more Great selection, knowledgeable and friendly staff, great fellow shoppers just wanting a no drama smoke. Value? I mean not over priced. Id say appropriate pricing.

Service was great! They had exactly what I was looking for, plus so much more. My dog is picky but…read moreate these with no problem, also priced well.

During a short trip to smoke station I asked Dominick what the heck this was. He explained how…read moreacted as a water replacement for your pipe, and that you're supposed to use immediately after cleaning it because this solution keeps the pipe clean. Oh, and it "tastes like strawberries." On that note, I was sold, and took it home to put to the test. Once filled, didn't have to clean this thing for a week, compared to the typical two days. On my next visit I'll be purchasing the apple pucker flavor! Thanks Dom!

Called this shop because I'm visiting from California to ask for a certain product and the guy just…read morehung up on me after asking. Thought it was a mistake but when I called back he picked up and hung up on me AGAIN. Customer service here is horrible.

Great Smokeshop! They carry everything. Very knowledgeable and awesome customer serviceread more

I am a child hood Chicagoan. Now a retired naval and treasury officer. Having been around the…read moreblock I can suss out a decent, honorable, and a cool place to hang out on my vacation from San Diego, while in Downtown. This shop - a cozy place - exceeds the mark for a contribution to the broad cigar and local communities. I ran into H&S C while on foot, on a jaunt thru the neighborhood. ::: The aromas, and visuals make this fine place subtle, yet provocative. It allowed me to enter a different era. ::: In this day of internet purchasing - going out my way to visit Raki's was a great experience. The trip here was as much an opportunity to chat with the proprietors as much as a view to a good old - a true - cigar shop. ::: Give Hubbard and State Cigar's your tobacco business - you will be glad to experience this gem.

Decent selection nice to have a place downtown near where we were staying. The clerk was nice and…read morevery friendly

Very clean and respectable business. A nice selection of apparatus for all of your tobacco needs…read more The employees are also super social and friendly, but they never hold up the line.

Sold me a faulty battery, refused to exchange it and just had a horrible attitude overall. He was…read moresuper condescending from the jump when I just wanted to be compensated for a faulty product..

really nice convenient location and the prices are nice. my cart exploded before i even used it,…read morebad product. the staff was really nice

Service is horrible, I have never had a good experience here. The employees are rude and do not…read morecare about their jobs. I have never once been greeted when I walk in, I say hello and no one even responds, they look at you like 'what do you want'. The employee today was irritated that I woke him up from his NAP. I walked in and asked if they had a product, he lifts his head and says "nope" and lays his head back down. If you come here, expect to be ignored, dismissed, and made to feel like an inconvenience for simply existing in their store.

Best service ever. Thank you So Much, Manny and all the…read morefolks Rock. Best Glass in Chicago!

I hate writing bad reviews but it's important for people to be aware of the type of businesses they…read morefrequent. As a resident of the downtown area, this shop was my go to for different odds and ends, typically every few months. Over the years, I've noticed the jump in prices but attributed it to the renovations made to the shop. With Covid slowing down business, I understood the money had to be made up somewhere, and so I let things slide. After all, neighborhood shops like this are at risk...which is why they should treat and charge their customers fairly. A few days ago, I visited the shop and was quoted 3x the normal price I've been paying for the item. I was flabbergasted and thought maybe I heard the rep incorrectly. I didn't. Needless to say, I left, drove up the street to another shop and found what I needed at a fair price. Later, after reading other reviews, I realized that I wasn't the only one with a poor customer experience. In closing, I'm ALL for supporting small businesses but not when they introduce tactics like price gouging. Their decision to do so could very well explain why the shop is seemingly always empty.

Great cigar selection. Lot of DuPont lighters. They also fixed a DuPont torch for me and did a…read moregreat job. They're great at helping to pick out the right cigars too.

They always smoke outside on the sidewalk and the stinky smoke puffs into the faces of passerbys…read more Yuck!

It looked like Urban Pantry typically had excellent food. Their location was convenient. The store…read morelooked like they had a wide variety for the relatively smaller size compared with places like Whole Foods and Jewel-Osco. I was grateful that I was able to obtain some Fritos corn chips that I was seeking out.

I tipped the delivery driver through this store's app and website checkout, but the store used…read moreDoorDash as a third party and didn't pay the driver. Both the store and DoorDash refused to resolve it when I asked. Happened more than once to delivery drivers of mine too. Sure I have a terrible DoorDash rating now because of this too. Not ok -- support workers, tip them directly if you can, and avoid delivery from this place.