Horrible experience. Very rude people. Will not go back. Also the meat is bad. Fish is old. Cashiers are rude. Management very rude. Destiny is her name read more

This Ralph's is a bit bigger than the one by my house and lot big nicer too. It's much cleaner looking than the other Ralph's I'm familiar with (both Oceanside Blvds, Cannon Rd) and it actually has a functioning butcher's block (I know, "big" deal, but when the store doesn't have one, you might find you miss it). This one also has a broiler where you can get assorted chicken types (roasted, fried, etc), salad and olive bars, a sandwich making section, a coffee bean mini-counter, and more. Its the only store I've been able to find Siggi's Skyr (Icelandic yogurt, yum!) at so far so I'm definitely coming back! read more

This is one of the smaller Ralphs I've been to. And although I found everything I was looking for, they don't carry a lot of stock. By the manager's own admission, they are a smaller store so they don't keep a lot of stock on hand, or on the floor. I was looking for a certain sorbet that was on sale and they shelf was near empty with a very little selection available. The manager said to return the next day and they would have more. Well, I did and they didn't. So as far as options in town, you are limited so it will serve it's purpose and it looks like they are under construction to improve their service. read more

Since the renovation, the store is really looking great. The service has some high points too. There is a UNION BANK inside the store that is open 7 days. Also, a Coffee Bean Tea Leaf (or a Starbucks outside). read more

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I've come to learn that most of the people that work here are miserable, not an excuse for very poor customer service though.

I couldn't be more pleased with the upgrade and total conversion of this Ralph's. According to the one of the workers in the store, the store has been made the flagship store in the area through the process of a 10 million dollar conversion. Highlights include an updated meat and fish market, an upgraded salad bar, expanded sandwich bar and hot foods, Coffee Bean coffee shop in the store, and an upgraded floral area to greet you as you walk in the door. As a Ralphs, this is a Ralphs at its best. Its the best one I've seen, the cleanest, and the staff are all super friendly and ready to help. They will even take the time to order things if you ask for new products. How does it get my 5th star? It takes the quality of the ready foods to that of a whole foods or harvest ranch? Do I expect it? No, but it would be celebrated if it could get there. But for Ralph's is the best around, and definately my grocery store of choice. Worth checking out. read more

When I lived over near Paseo del Norte this was the closest grocery store. It closed early and was so so. Now with its recent renovation, I give it a thumbs up for a big grocery store. They have a Coffee Bean and a bank. They also carry way more organic items and green cleaning products. You get credit for bringing your own bags. The deli has Boar's head, they have more soups, a salad bar and more hot foods. They double coupons and all the employees are really nice. When I need to go to a big box grocery store, I like it here more than the Vons across the street. I wish they carried La Brea Bakery bread and natural turkey breast in their deli like at the Ralphs off of Del Mar Heights Road. Those are the only downfalls for me. read more

I love shopping here! Prior to Covid my husband did the grocery shopping. He is older so we have opted to keep him socially distanced. I have found all of the staff extremely helpful and caring. This week Avis ( works at the Starbucks counter ) was extremely kind and went out of her way to care and resolve an issue. I am a nurse and was on my way in for a long shift. This absolutely made my day and I am so grateful for Avis and her kindness! Thank you for your dedication always but especially during these difficult times! read more

Whoever is the hiring manager at this store is sensational. The employees here are top notch. They all have excellent customer service skills and are genuine human beings. They are the reason I shop at this store. Today I was super busy and decided to try the "click and buy" where you purchase your groceries online and pick them up at the store. An employee brings them to you and everything. One of my items I accidentally ordered the wrong size and the nice lady went back in and grabbed me the appropriate size! She was smiling and full of personality. She made my day. Her name is Heidi! Go see her she is amazing! Thanks Heidi for making my day!!! read more

Awesome customer service. There's been plenty of times I've seen various employees go above and beyond answering questions to customers, saw a man help a guy in a wheelchair for many items, and the cashiers are always super sweet. Great store too! I really would like to try their salad bar/hot food soon! read more

I love everything about this Ralph's, but the deli is so very slow. Management please up your game. You need to get more people working in the deli especially during the busy times. It took twenty minutes to get a pound of ham and 1/2 pound of cheese. There were two people working and they were each filling an order when I walked up. There was one other person ahead of me and she didn't get much. Twenty minutes is too long. However, when I left there must have been 10 people waiting to get their order filled! I love the Boar's head products and the quietly is great, but the deli needs to be managed better. read more

Ralph's just impressed me with their selection of organic produce. Some is even listed as local. Found an all natural / organic candy section in the bulk candy isle. Too many chemicals in their own baked goods. read more

I come from Tucson, Az I visit here every year! 2nd grocery store today where I was asked if I would like my groceries in bags because there is a 10 cent charge per bag! Where I come from we still offer some customer service. Bloody meat and juicies gross me out so I paid the dime! I sure hope it keeps ya all from going bankrupt! read more

Just moved to Carlsbad from Maui, Hawaii. First thing I noticed is that the prices on pretty much everything are lower in Carlsbad in comparison to Maui. The store has a vast fresh produce department, I will be doing my primary shopping here. read more

This is my grocery store. I love this place because no matter what happens the managers are in it for excellent customer service. Even though Ralph's is a little more expensive than other national chains, it's familiar, solid staff, and has everything you need. Redbox inside, firewood if you need it, happy hour most weekends (yes you can try alcohol), and the most beautiful flowers you could ever need on short notice. Whether you're camping, passing through or new to the neighborhood, you won't be disappointed! read more

Normally everything is great. But if you want seafood... Prepare to wait 15 minutes while the guy in back never comes out to check on customers. read more

New to town and Caitlyn was the best cashier I think I ever had. Beyond helpful! She was smiling and went the extra mile to serve us. Extremely impressive! read more

Easy to walk to...they have everything.AND they use my smiths card! So I get the deals and gas price reduction!!

Honestly a really great experience. I was able to find everything without issue. I had my 2 kids with me and my son was melting. I was having to hold him and push my cart while trying to keep track of my daughter. I was on my way towards the checkout and Kelly asked if I wanted help and she pushed my cart to an empty line, had another employee come check me out AND she unloaded my cart. It made my shopping so much easier!!! read more

Love doing my shopping here! I often load up some digital coupons first then hit the aisles! Store is always clean, prices always reasonable. read more

They are taking away all of the checkers and baggers but not the associated higher prices. One of the strengths here is the produce which is very difficult to get through the self-checkers. With Winco down the road now, time for this Ralph's location to make the hard choice of the service or price path. read more

By far the nicest employees of any grocery store I have ever been to. Being from out of town and having no Ralph's back home I had no idea where anything was. A young gentleman was sweeping when I asked him were something was and he made 100% sure that I got everything I needed. I wish I got his name but he was not the only great employee. I spoke with about five employees including the cashier and every one of them were very kind and curtious. read more

It's a Ralph's. You know what to expect. Do NOT attempt to grab a "quick" drink at Starbucks because despite being the only customer waiting, it still takes about 15 minutes to receive a single drink. More than once I have had to instruct the employees as to what a Raspberry Mocha is, which is (btw) a Mocha with some pumps of Raspberry syrup; not exactly a brain buster... Greeted about 25% of the time after approaching the counter regardless of there being an employee present. The deli... oh my... Having *been* a manager of a Ralph's deli in the past I personally know what goes into running an effective deli. I also know just how hard it is to find fast, competent, and motivated employees to people this particular department, which always seems to be a revolving door of apathy and confusion. I extend to them my full empathy regarding that matter. However, I cannot overlook the amount of times an employee would walk by completely ignoring the growing herd of hungry customers. When inquiring as to what specials they currently have I am usually told: "it's on a sign somewhere, just read what's on the sign". Not an acceptable answer when working in a position which entails customer service. It's hit or miss though, you can ALWAYS tell when you are working with an experienced employee, which is like a breath of fresh air. Just prepare yourself to have patience and expect to wait. The rest of the store functions like every other Ralph's. They are extremely corporate and run things the same at every location so if you have ever been to any Ralph's you can apply your general impressions to this location for a pretty accurate depiction of what you can expect. read more

I don't shop here often (it's a little expensive when it comes to fruits and veggies).. But since it's close to us, I come here for things I need when I'm not making a huge shopping trip. It's convenient. But the reason I am writing this review is because the employees here are so sweet. Every time I come in, someone goes out of their way to small talk or just say hi. That makes a huge difference when shopping! read more

If that manager Destiny hasn't been fired yet, she should. She is terribly rude to her staff and the customers. I asked her to help me and she said "ask someone else, I'm busy." read more

This location is very close to my timeshare. Its a very clean and well stocked store. Employees are friendly. Parking is always good. Everything always is fresh and if you need to shop and are in the area for vacation or just live near by I do recommend shopping here. I like this location a lot ... read more

The satrbucks inside The ralphS has horrible Cuestomer service, The girl named Rose such a rude person i DONT know how She even has a Job there, first time i go to a starbucks location And i get trested very rude, She even rolled her eyes at me. Unbelivable read more

Solid grocery store. All the essentials and a decent beer selection. Check out lady in the express lane helped me since I didn't have a Ralph's card. Clean and not too busy. read more

This is a really nice Ralphs. It is well-stocked and the employees all seem to have a great attitude.

why starbucks? the coffee bean & tea has been wonderful & so much better! i used to drive to "the forum" until ralph's put in the great service. i won't drink starbuck's coffee--bitter, too strong, etc..... i spoke to a manager this morning, too. please reconsider this action! whose idea was this?! thank you, susan fancher regular, frequent shopper! read more

why everything is so expensive??? I purchased 3 items, I realized, I've paid $7.99 for Gorgonzola , I've paid $3.45 at Trader Joes, same with the other two items. Never shop there. It's such a rip off-off. read more

Destiny Hurley seems to be very miserable! Doesn't acknowledge the customer too busy on her phone and screaming at her employees.

Crazy overpriced. Good beer selection gives it another star, but that's about it.

Service has fallen off a cliff in the last 6-9 months, I live a half mile away, now, more satisfying to drive 2-4 miles to shop elsewhere. In addition the overall cleanliness and as well as freshness, selection, and quality of produce has taken a hit as well. Parking spaces littered with shopping carts, tough to park. read more

This is a great grocery store. It's huge and has aisles and aisles of different items. Besides food, it has gadgets and plates. The vegetables and fruits looked especially fresh and appealing. The employees are friendly and talkative. Meats are fresh. Plenty of parking in the parking lot. Best of all, it looks like a nice new store. read more

I had such a nice conversation about cheese with the woman working at the counter. She recommended a fantastic Gouda. It's delicious. Thanks cheese lady! read more

The best grocer in town. To bad it is far from me. The other Ralph's locations do not compare. Best selection of deli meat and it is always fresh. Highly recommended grocery. Check this one out! read more

I work nearby on occasion, and this is a nice grocery store. I can always count on these guys to have what I'm looking for at lunch. They have this amazing salad bar, with cooked tuna and salmon!!! Spinach, every salad item you could think of, kalamata olives, OMG! This place is dynamite. That's not the best part, the best part is... THE CARROT CAKE SLICES You can get a $2 slice of carrot cake that will curl your toes. Girls you know what I mean. It's got freaking cream cheese frosting, it's huge, it has real carrots in it, and pecans. If you're allergic, I'm sorry. It's good, way good. I always get a really healthy salad and a slice of cake for lunch. I know I'm breaking even health wise, but they must put heroine in that cake. It's THAT good! They also have a sushi bar (!), complete with on duty chef, a large delicatessen, a Starbucks, a florist, big inventory, huge seafood market, the list goes on. AND, if you have a Ralphs card the points stack for gas... I believe at Chevron. This place also has Rite Aid, Chase, another Starbucks, and many other locals nearby. Good store. ...God that cake! read more

Maria in the Floral Department makes beautiful arraignments! I love the fact that I can call her up and she has it ready when I get down there. I need flowers quite often for guests, as I am a Concierge. She never let's me down. Actually, I wouldn't have made it through Valentine's Day without her! Thanks! Everyone is so helpful and nice at this wonderful Ralphs! read more

I love this store!! It's not like any grocery store I've bin to. The employees go out of their way to help u. And if anything is wrong they try to make it rite. Its a great place to shop and now they have it u order what u want to buy. Just place ur order from ur phone and they will have someone shop for u just set up the time ur gonna be at the store,call them to let them know ur there and they bring the food to ur car. How easy is that!! read more