Hey yelpers THIS IS NOT A REPETITIVE REVIEW…read more this place is great, good selection of high end items, trunks shows etc.

Terrible customer experience - avoid Jessie Boutique…read more I had a deeply disappointing experience with Jessie Boutique and will never shop here again. I accidentally ordered the wrong colour skirt online and emailed immediately--no reply. I then ordered the correct one, assuming I could return the other. When both skirts arrived, neither was suitable, so I made the effort to visit the store in person--just one week after major surgery. I was told there were no refunds, only exchanges. The manager was polite and tried to help me find alternatives, and I eventually decided to keep one skirt. However, I was accidentally charged for it a second time--bringing my total spend to over $1,000. I immediately contacted the manager (the store had just closed), who acknowledged the error and gave me her mobile number to resolve it. What followed was a two-month back-and-forth of broken promises and delays. Eventually, they claimed the refund had been processed, but it never reached me. I even provided proof via my bank statements. They then refused to help further, telling me to "take it up with my bank." I only just received the refund--four months later. To make matters worse, a $100 t-shirt I exchanged for discoloured after the first wash. Jessie Boutique wouldn't help, and I had to go directly to the manufacturer, who thankfully resolved the issue right away. This store takes no accountability for their mistakes and offers shockingly poor customer service. A high-end price point should come with high standards. Sadly, that's not the case here.

This store opened a week ago. A much larger store than it looks from the outside. Fantastic sales…read morestaff, both friendly and helpful. Laura was a pleasure to work with...very positive, friendly, and knowledgeable. I was disappointed that they were out of two of the size/styles I wanted (mens camouflage shorts), but she offered have it shipped free of charge. Great to see Lulu has opened another great store in a terrific location on Lincoln Road. Definitely worth a visit.

Well to start I drove from the Brickell location to the Lincoln Road location for a button down…read moreshirt that I needed in a size medium. I went to the Lincoln road location got the button down shirt that I wanted. Then had to wait at the counter because nobody was working the register. It was quite frustrating because there were several people working but nobody acknowledged that I was waiting at the counter. Then surprise surprise. I get home and the sensor was not removed. So now I get to go back and have the sensor removed. I truly do not understand how hard it is to remove the sensor. Not happy about this experience.

Love the shop and the design of the store. They have everything you need from gifts, to home decor,…read morehats, jewelry and beautiful dresses. I really appreciate the sustainability effort and selection of handmade pieces. The girl who was helping my friend did a great job helping us put together a complete outfit.

Immediately walking in, the whole store's atmosphere relaxed and inspired me. Their products are…read morehigh quality artisan and fair trade, everything so intentionally procured. Exceptionally friendly and helpful. You've got to visit

So glad Ted Baker opened at the beach. Located on the same block as the Regal movie theater, this…read morelocation offers a lot more styles than the Aventura mall location. However, it doesn't feel as spacious due to their extensive selection. I love the quirky details on all their items --subtle touches of embroidery and trim-- as well as their perfectly cut designs for men/women. The best part about this store is the hours: they are open until 11pm on Friday and Saturday.

I've been a Ted Baker admirer from afar for quite a long time. For whatever reason, I hadn't…read morewandered into their stand-alone shop on Lincoln Road until this past week. But I'm sure glad I did. The store is stocked with gorgeous and well-constructed clothing for both men and women. From party dresses to work-appropriate attire, the women's selection is quite extensive. I'm a big fan of the hidden accents and cool details on their pieces. They also have a really nice selection of accessories, including purses, jewelry and sunglasses. The staff is very friendly and eager to assist. They also have a pretty good sale selection (40% off some items!), at least for the moment.

I mean... If this isn't the perfect execution of a concept store, I don't know what is. While…read moreINCREDIBLY expensive, this place is wonderful. The selection is decidedly high fashion which is awesome, but not for everyone. This being said, they do have a lot of Tom Ford and Band of Outsiders which is always good. the sales associates are very... attentive. If not sometimes stifling. But it's kind of what you bargain for when you visit a store that Kanye shops at on the reg. The store is gorgeous, I really want the Bev. Hills Hotel-esque palm frond wallpaper they have adorning the walls, and they have an AMAZING selection of special items that designers produce exclusively for them. So in essence, if you are looking for (or interested in just looking at) the latest pieces from Alaia, Balmain, Celine, etc. then this is your spot. Oh, and word to the wise, while it might be an expensive store, they do have some pretty great sales at the end of each season (college student budget over here).

Don't ever work with Ping. Worse customer service ever. She sold me shoes, belt and sunglasses and…read morewouldn't answer my phone call after I needed to make a quick easy return. PING is the worse !!!!!! Chanel stay away !!!!!!!!! Horrible service

DON'T waste your MONEY. Attached are pictures which will show the issues we had with the Book A…read moreTailor suit. Besides how they had a huge list of all the things it didn't include, paid another $350 on top for upgrades...basic material is terrible. The pants are too big, able to pull down past his butt without unbuttoning and unzipping them, belt loops are way too wide so the top of the pants rise over the belt like a clown's costume, and pants legs are too long. The jacket is too tight on the sleeves and under the arms, material is stretched so tight it feels like it will rip, and too short on the sleeves. The custom shirts look sloppy and are not fitted, they are too big and material is very itchy. I had purchased this for my husband thinking it would be a nice gift for him ... unfortunately the off the rack suits fit better than how this custom tailored suit fits. We are very unsatisfied and not happy with having a so-called custom made suit nipped and tucked. Total misrepresentation of servicenter. I am writing to the Better Business Bureau.

I'm 6'3" with 54 inch shoulders, so finding a great fitting shirt used to be almost impossible, or…read moreI had to pay ridiculous amounts for a shirt at a Big-n-Tall shop. No longer. Now i get custom made shirts at a great price and I look like a million bucks!

Good service. Bought my mom some shoes…read more Located in design district. Only downside since pandemic only a few People allowed at once so there's a line to go inside but it moved pretty quick. Street parking available or valet as well.......( easier ). Valet is only $5!!! ( worth it )..... The sales person that helped me was super patient, She showed me many options to find my mom the perfect gift. She asked me questions about her to better help me locate something of her style, she was simply very friendly and easy to deal with. She offered me something to drink as well. The process was easy, we found what I liked and she charged me and I was on my way out! Sometimes going to a store like this is a hassle and in general a complicated process, but she made it as simple and smooth as possible. Unfortunately I forgot her name but THANK YOU.

If you want somewhere photogenic and instagrammable, this is the spot. It's pricey, but that's to…read morebe expected at the Dior cafe. Our coffees were delicious and felt worth it IMO, while the desserts were on the smaller side. We had a short wait that gave us time to look around the store beforehand.

Customer service here was amazing. Normally you will not find me on Lincoln Rd for the simple fact…read moreI do not want to deal with the tourist and the inflated restaurant prices in SoBe. However, I had one colleague who's never been so I played tour guide. Nevertheless, the gentleman at Penguin was extremely helpful in finding my size and calling the Aventura store to hold certain items for me. I got much friendlier and better service from this location than Aventura, FL, and National Harbor, MD locations!

If there was a zero I'd rate this zero stars. Unbelievably uncaring about customer loyalty and…read moreappreciation. Ive spent thousands at Original Penguin and they would rather let me leave then honor a $10 coupon. I've never been more shocked in my life. Over the last two years I have spent upwards of $5000 on clothin. I have 4 pairs of the same fleece shorts because I loved them so much. They just don't care. Doesn't matter to them if you buy or not. If you've been a great customer or not, means absolutely nothing. Never again. From now on I'll stick with Polo, Calvin Klein or Hillfiger.