Terrible customer experience - avoid Jessie Boutique…read more I had a deeply disappointing experience with Jessie Boutique and will never shop here again. I accidentally ordered the wrong colour skirt online and emailed immediately--no reply. I then ordered the correct one, assuming I could return the other. When both skirts arrived, neither was suitable, so I made the effort to visit the store in person--just one week after major surgery. I was told there were no refunds, only exchanges. The manager was polite and tried to help me find alternatives, and I eventually decided to keep one skirt. However, I was accidentally charged for it a second time--bringing my total spend to over $1,000. I immediately contacted the manager (the store had just closed), who acknowledged the error and gave me her mobile number to resolve it. What followed was a two-month back-and-forth of broken promises and delays. Eventually, they claimed the refund had been processed, but it never reached me. I even provided proof via my bank statements. They then refused to help further, telling me to "take it up with my bank." I only just received the refund--four months later. To make matters worse, a $100 t-shirt I exchanged for discoloured after the first wash. Jessie Boutique wouldn't help, and I had to go directly to the manufacturer, who thankfully resolved the issue right away. This store takes no accountability for their mistakes and offers shockingly poor customer service. A high-end price point should come with high standards. Sadly, that's not the case here.

They have very cute outfits however the service does not match the prices. Be careful when ordering…read morean outfit, must likely you will receive the wrong item and if you want to return it, they will force you to get store credit.

From our very first visit to this store, we have been impressed. Danny quickly learned our style…read moreand has been instrumental in assisting us find the best pieces for our wardrobe. The selection at this location is good for both men and women and Danny has been able to suggest great pieces for both myself and my husband. The price point for the quality is exceptional.

This is a nice little store to find inexpensive tops and dresses. They have a really cute…read moreselection, and quite honestly the quality ain't that bad for the prices!!! l have had a couple of tops l use regularly from here that have lasted no less than 2 years! Really. No lie. Only con... they moved the store from a very good spot to a side of the mall that is the kiss of death for any small clothing store (just ask the owner of Mistral, a great little clothing store w/ cute sporty items for men). l don't want this one to disappear like Mistral. lt lost one star because the layout and service went down with the move.

The most unprofessional employees. I walked in with my girlfriends, we were looking at the glasses…read moreas a sales associate approached us to tell us they charge a try on fee for the glasses. We thought that was strange. As we said, we will not be trying on any glasses then if that's the case, he proceeded to say well it's too late now both of you have already picked up a pair of glasses off the case I will be charged a fee. I said that is the craziest thing I ever heard and I am not paying a try on fee. He sat there and argued with us saying he will file a police report if we don't each pay a try on fee. After 2 minutes of arguing with us he started laughing . For a high end store this is so embarrassing. Teach your employees how to act and treat customers with respect .

I would like to express my sincere gratitude to the staff member of your boutique located in the…read moreOrlando I visited the Balenciaga store In milenia mall today and was truly impressed by the exceptional level of service he provided. Victor Calderon ASD demonstrated himself as a true professional: attentive, courteous, highly knowledgeable about perfumery, and confident in explaining every note and detail of the fragrance. Speaking with someone who genuinely understands and loves what he does was an absolute pleasure. Thanks to his thoughtful recommendations, I purchased a perfume that suits me perfectly and brought me great joy. I consider Victor an outstanding specialist and someone who represents the Balenciaga brand with excellence in such a prestigious location as the Orlando.It is incredibly rare nowadays to meet employees who show such professionalism, sincerity, and genuine respect for their customers. A huge thank you to Victor for delivering such an exceptional experience -- I left the store feeling delighted and grateful. Best regards Lillian Spivey

Terrified discounts because they are closing the store at this location. Selection and size are…read moreaccordingly limited. Staff is pleasant.

The location is not temporarily closed I guess it just has not been updated. I love the store…read morebecause it's two-story and always seems to have my sizes in stock. And who doesn't love that? They currently have a 40% off everything sale. So it's definitely worth the trip headed over there.

They have thee cutest little outfits in this store and the shoe section is to die for. The…read moreaccessories are absolutely gorgeous and the workers in the store and so super sweet and nice. It felt like we were shopping with family. I love this place and i'll shop here every time I visit. What a beautiful experience.

Camilinda is absolutely awesome! Beyond amazingly stylish clothes the customer service is truly…read morefrom a bygone era-alterations, customizations give you an impeccable fit. Yngrith will have you looking stunning. I ALWAYS compliments my wife when she wear their clothes. love this place.

Don't ever work with Ping. Worse customer service ever. She sold me shoes, belt and sunglasses and…read morewouldn't answer my phone call after I needed to make a quick easy return. PING is the worse !!!!!! Chanel stay away !!!!!!!!! Horrible service

Didn't personally get the opportunity to be let down in person, but they managed to do it via long…read moredistance. I bought a pair of shoes online and had the money taken out of my account. I set up an account online to view the order status and it had stayed pending for a few days. Well today I received an email stating that there was a technical error and the shoes were sold out, despite the fact it let me buy them. All they offered for the inconvenience was a lousy 10% off coupon. Absolutely horrible experience and now I am left with a 10% off coupon to a store I will never do business with again and a wait of 3-5 days to receive my money back. Update: I still have not received my refund, and they are blaming my bank. Common thieves dressed up as an "upscale" "trendy" department store. I bet the Soho Scammer shops here, that's more their type of customer.

I accidentally got hit in the head by a club sign and everyone was super nice and made sure I was…read moreokay like literally 4 security guards came up to me even tho it barely tapped me. They are on top it.

I rarely leave negative reviews, but this experience was frustrating from start to finish…read more My friend arrived looking absolutely stunning--beautiful dress, well put together, and appropriately dressed for a nightclub. The staff refused to let her in because of her shoes and made her go all the way home to change into high heels. We did that, came back, and then watched other guests enter wearing outfits that clearly didn't meet the same standard. The dress code was enforced inconsistently, which made the whole situation feel arbitrary and unfair. To make matters worse, when I politely asked a staff member about the policy and requested his name so I could provide feedback, he refused to identify himself and was dismissive and rude. That level of unprofessionalism only made an already disappointing experience worse. After all of that, we finally got inside--and it wasn't even worth it. The atmosphere was underwhelming, the service left a lot to be desired, and the entire night was a disappointment. Management should seriously review how the door staff treats customers and ensure the dress code is enforced consistently and respectfully. We won't be coming back.