My wife, son, and I visited the Dog Haus in New Albany around 8:25 p.m. on Thursday, and it was one…read moreof the worst dining experiences we've had. Even before we were seated, I noticed a server wearing a green bandanna speaking to another employee, who we later learned was the manager on duty, in a way that seemed unprofessional and unfriendly. After we were seated, my wife asked if we could move because she was cold. We then waited about 15 minutes before anyone came to our table. When our server finally arrived, she acted like she didn't want to be there. My wife asked for a recommendation, but the response was vague and unhelpful. Our drink order was wrong. My wife and I ordered waters, and our son ordered a Sprite, but we received two lemonades and one water instead. After taking our order, our server disappeared. She never brought our food, checked on us, asked if we needed refills, or stopped by the table again. The manager walked past our table several times but never seemed interested in checking on our experience. The biggest issue was my son's meal. He ordered chicken sliders with the sauce on the side, but they arrived covered in sauce. Another employee took the meal back to be remade, but it came back wrong a second time. By then, my wife and I had already finished eating, and our son had been waiting nearly an hour without a proper meal. When I spoke with the manager, I asked that my son's meal be removed from the bill. Instead of taking responsibility and apologizing, the manager offered excuses rather than solutions. Mistakes can happen, but it's how they're handled that matters. Unfortunately, the customer service from both our server and the manager was disappointing. We left frustrated, and based on this experience, we will not be returning to this location.

Check out this location to have some food and watch a World Cup game ( England vs Argentina)…read more The bar was full with patrons, the game was on. We seated ourselves as there was no host but lots of waiters/waitress walking around. We sat at a simple rail table and waited for someone to wait on us and take our drink, food order. The staff just seemed oblivious to our being there and walked past several times. I finally went to the waitress station and got the attention of I believe the manager; He took my drink order; a Diet Coke wit bourbon and a Gallant Chocolate Stout. The tap spit so he went back to tap another keg. Was taking sometime; so got attention of the bartender ( Chrisella sp? ). I switched to a Founders stout and DC/bourbon. She was on it and gave me menus. Took drinks back to table and looked over the menu options. Many sounded very good; but still no one to take order. Went to waitress station and Sella took our order. 1 mile burger and one smash burger and split fries. We moved to the bar as a few patrons had left. Enjoyed game and soon food arrived. The burgers were really good and fries nice and crisp. Seen some pretty nice hot dogs served along with some hot fries. Even though service was mostly extinct, Chrisella made up for it. I'd like to plan to come back and try a few other interesting food and drink items. They do have one of the more comprehensive lists of beer line ups in the local area. I really liked the outside Biergarten and the business is very spacey and nicely decorated and lots of seating area.

Wanted to give a shout out to a local business with a pretty darn good menu! Located in downtown…read moreNew Albany in a well-loved building near the river. I stopped in this time for a takeout order of wings with kickin' bourbon sauce option and a Boomtown Melt sandwich with a side of sweet potato fries. Wings were not as crisp as I personally prefer, so I threw them in the air fryer and voila! Perfection! Sandwich and fries were delish. Service was fast and reception staff were friendly and efficient. Convenient parking in lot next door or on the street frontage. Waiting area was comfortable and interesting focal points to look at during my brief wait.

Casual restaurant in Downtown [New Albany IN]…read more Dined at this restaurant by recommendation. Less than a mile from our hotel we came midday in between lunch and dinner so the place was pretty much empty with just a few other patrons. We could sit wherever so we chose a booth at the corner. This was an Americana style restaurant with classic steak, pork, chicken, and vegetarian dishes at reasonable prices. We placed our order for... BLACKENED SALMON - tender and seared. For an additional $1 I asked for bourbon glaze to be spread on my salmon. It was served on a bed of wild rice. The bourbon glaze was definitely a game-changer... the combination of sweet, smoky, and tangy flavors created a yummy flavor. CAJUN PORK CHOPS: not one but two thick cut pork chops brined & seared. Topped with Cajun butter. Husband shared a few bites with me and it had me craving for more. I just helped him finish his pork chops a little bit ¯\_(ツ)_/¯ Service was friendly but it can sometimes lack attention. There is ample free parking available in the public lots behind and adjacent to the restaurant. Instagram: @boomtown_kitchen Review #3877

They had a fantastic deal today only - $5 burger and fries and mannnn, it was delicious! There was…read morea line when I arrived but they had a system down, getting the specials out speedy fast. The food was ready immediately when I ordered. The people here are down-to-earth and kind. Burger and fries both had great flavor. The deal was fantastic but I'll be back in a regular day to try more of their food!

Our experience today was great! Friendly chill employee. Very helpful when we had questions. Food…read morecame out fast, fresh & delicious! We both loved our burgers. The fries were fresh & cooked perfectly. I loved the BBQ Mac & cheese! So flavorful. The cheese almost had like a green chili queso flavor (without the spice) definitely recommend trying that. The inside is small/tight but there is a table inside & a picnic table out front. Good parking area. Overall I'm sure most get it to go. We got lucky today for a late lunch & had it all to ourselves. There's different levels to five stars & this one gets it for the food & customer service! We will be back.

Slow service, boring menu. I was not happy with my brat, my guests did not finish their meals…read more Would not recommend.

The exchange has always been a solid dinner spot. We have never had bad service! I will admit…read moresometimes I am sad to see a favorite rotate off the menu but the new selections are always just as good. Great spot for indoor or outdoor. Even a good "in between" section where it's covered but they can lift up the doors. The bun on our burger did come out hard a rock but they immediately took it back and remade it as soon as we mentioned it. Great drink selections for beer, wine and cocktails. A New Albany gem for sure!

Nice place to sit down and has tables along sidewalk for outside seating…read more Ordered some food, cod fish sandwich/ fries and a Brewer burger/ fries. Drink and soda. The waitress was kind and attentive and did a nice job taking care of us. Food was very good; especially the Brewer burger. Inside was nicely done up like a restaurant with signs of a brewery. The place was very clean and neat. Good stop for us!

You know, this is kind of our pitstop before we cross the river and head into Kentucky. We keep…read morecoming back. I don't know, I like the atmosphere here. And, the beers are pretty tasty. I don't think we've ever eaten a meal here as we always have a couple beers and head across the Ohio. The algorithm wants me to mention the service. The service is friendly and helpful. This is definitely a stop you want to check out.

Great service, predictable ambiance, nothing unique. The burger was strange. The bun was perfectly…read moretoasted, the cheese was amazing and the burger was just okay. All together it kind of works? It's nothing you'll ever crave but in a pinch it'll hit the spot. The fries are overcooked but floppy and are nothing to write home about. All in all, 3/5. Would only return if I'm in the area and don't want a McDonald's burger.

Maybe I got the wrong thing but it wasn't good. Chicken Sandwich was mid, over cooked on the…read moreoutside for sure. It's almost as if it wasn't cooked on an actual grill. Fries were good but soggy, who wants soggy fries?! Uhh not me. Customer service can use some improvement as well. Overall? Maybe I picked the wrong day. But I had higher expectations based on the reviews and for the price...I'll pass on going back!

Are you looking to recapture something that you're missing…read more By chance, this establishment happened to be "open today!" So we are going to eat inside too, not just enjoy the views through the windows. Did you collect toys as a child? The Star Trek and Star Wars movies were apart of my childhood. At every turn the figures adorn every place. It's great! Did you watch the Jetsons? You can find those episodes here with all the characters. Just cannot put a price on the "good old days feelings. And I have the children to enjoy and be entertained along side me. Now the food is your typical cafeteria diner food. It's good eats, but it's way the food is prepared, presented, and perceived. Now this was a sit down diner that had been here in the same spot for over thirty years. It's still prepared the same way. Now the food presented is the best of all. Remember when we went to school as a young child. Mama made lunch and put your drink in a thermos and the rest in a metal lunch box. That's the way your food is served . The perceived point is the follow up. Your past experiences and days are in front of you the individual. You have the ability to see yourself and make new meaningful connections along side that you can share them with. Thank you to the married ladies and will be back again. Now each offering they offer a vegan choice soup and meal . All the food is prepared in front of you. It's delicious! The best way to make a day even more enjoyable and truly "meaningfully memorable!"

Fantastic food and atmosphere - absolutely worth a visit! Friendly service and the memorabilia is…read moreamazing!

Again after a bit of a while, we are back to one of our favorites "Harry's Taphouse" on the River…read more Again I can't say enough for this place. The service is top notch. Brezzie ( sp ) was our waitress; she was totally spot on with everything. The setting was again awesome with a nice day over looking the river, the Louisville skyline and the bridges. Walking bridge was busy. Drinks were ordered and food orders placed. I had aside salad that was fresh, crisp,nicely crafted and tasty. Along with that I had the dry rubbed wings. So good and nice portion. My wife had the Reuben which was new for her (use). It was very, very good and well put together. I'm not a big Reuben person but I tasted it and it was very good! And when Breezie was busy another waitress perfectly slipped in to keep us well served. Their training is spot on. In my opinion this location probably has some of the best trained staff in the Clark County area. Not that others a bad this place just feels like a step up. Good food, service and view keeps us coming back!!!!

We love Harry's taphouse in Jeff! The perfect spot for a week night dinner with friends. There are…read moreplenty of tables and servers so we never have a to wait on a week day. Some nights have live music but we like to go to watch games since there are TVs all over. Lexee, our server, was fantastic. We will ask for her when we go to Harry's from now on. The menu rotates, but it's always a huge portion and so good. The dry rub Cajun wings are a must. The wraps are big and filling. I'm hoping they bring back the chicken salad sandwich h

A MUST. My boyfriend boasted that this spot would be the best burger of my life - and he was beyond…read morecorrect. The B&B is -phenomenal-, and if you're in Louisville, you have to stop in and try it. You're doing yourself a disservice if you don't. The fries are a great grab with the burger, but the brussels were also so so killer. The space was super cool, too. The staff was friendly + welcoming. The Smørk cookie was featured while we were in, and it was DELICIOUS. If it's still there, grab one. You won't regret it.

Whenever I'm in a new city, I always try to check out a spot that's been featured on Diners,…read moreDrive-Ins and Dives, so a visit to Grind Burger was an easy choice while I was in Louisville. I had no idea the veggie burger was the one featured on the show, so as a vegetarian, I was especially excited to try it. I swapped the veggie patty onto the Mushroom & Swiss burger, and it was hands down the best veggie burger I've had in the decade I've been vegetarian. Our group all ordered different burgers, along with the fries and Brussels sprouts, and every single plate was a hit. They have super unique sauces to try as well, I am not a huge pickle fan but the dill pickle hot sauce was my personal favorite. I also recommend grabbing a brown butter toffee cookie on your way out. The restaurant has a fun, laid-back atmosphere with great music, colorful murals, a lively bar area, and Diners, Drive-Ins and Dives playing on the TVs, which was a nice touch. It's also located in a cute part of downtown Louisville that's worth exploring. The service matched the food. Everyone was welcoming, happy to answer our questions, and made sure we had everything we needed. This will definitely be on my list for a return visit the next time I'm in Louisville.

Try one of these dishes. Full menu will for sure offer something you will enjoy. Fresh made daily…read more The chili cheese fries served with housemade chili, beer cheese

Only reason I am giving a star is the server/bartender. We…read morehave been waiting almost an hour, no food and the fire alarm In the kitchen do to burning food. The hushpuppies were so burnt and the lady was arguing and picked up a fork to stab one and it was hard as a rock- on my sons olate mind you. Only people who ordered food and only 4 others in the place- not what we expected being new to the area