I was in this store on 11/29. The staff wasn't enforcing the mask law- so, so disappointing and…read moredangerous. The maskless woman ahead of me at the register was rung up without an employee telling her she *was required by law* to wear a mask. Then another person entered without a mask and not a single employee said a word. This sign stating that masks are required was pushed to the side of the door, and I pulled it front and center as I left. I am not so worried for myself, but for our seniors and immunocompromised individuals. I really hope that Rite-Aid will begin to enforce this MANDATORY rule. This is a serious public health concern. You can do better.

They have yet to get my med orders straight, and they always sound so put upon when answering my…read morequestions. But today the man answering the phone was just plain rude. When I asked if he could tell me when I could expect delivery of my medicine he rattled off the delivery dates, and I didn't know when mine were (in fact they have always delivered the soonest possible and this was news to me.) I told this rude person I didn't know, and he said "well you should know" in the most condescending way. I told him what I thought of his attitude and waited for him to fetch his manager, who was barely helpful but did at least manage to let me know it would be delivered the next day. I really do need my meds delivered and if I have to put up with the rudeness, so be it, but I will look elsewhere But I really can't recommend this disorganized mess to anyone else.

Order fillers need more training! I received an order that had raw chicken bagged with 2 containers…read moreof ice cream which were covered in chicken blood. Absolutely disgusting

Average Walmart that felt like I stepped back into the 90s/early 2000s. Store itself was a bit…read moredirty and very unorganized. There were boxes everywhere. A lot of merchandise in the middle of the store/walkways which made it actually difficult to access aisles and walk around other people because of all of the stuff in the middle of the floor.

Amazing pharmacy. At home atmosphere. Staff is great! I won't go anywhere else. Thank you for all…read moreyou bring to the community.

Always will organized, prompt and efficient in every way. Best pharmacy in town! I'm always…read morenotified by text when my Rx is ready, and the people ate so nice here!

I live 220 yards away. Pharmacy INSTANTLY acknowledges you and 'drop-off'/'pick-up' are clearly…read moremarked.. very small, but 'other giant nationwide pharmacy' in town finally went 'kaput!'.. but I'd switched my pharmaload over to CVS months ago when Rx p/u was NEVER READY.. employees had been cut.. CVS here now has 7-9 persons working in cramped space. That's more than the entire store (not just pharmacy) that went bankrupt. And CVS will deliver in area (a town of 3,500 on I-5, plus three other towns of 2,000 - 2,500 within 12 mi.. I sure hope they take over the other pharmacy's bldg; even if they subdivide sq ft and ALSO sell OTC (including non health-related general mdse (like toys/camping/hiking/fishing gear (after all, that is what visitors want (and residents too!!)))) five stars because.. that's all you have

You will die before they get your prescription. Called in hours in advanced, still not ready…read more Counting is hard I guess. 0 out of 5 will go elsewhere from now on.

I have shopped at Walgreen's for many years. I don't understand their corporate policy changes…read more They don't have enough staff. Sadly, many of the ones the DO have are not sufficiently trained -- although they are very nice people. Case in point: Today I was sent a Western Union transfer of cash. I went to Walgreen's. What a waste of my time. The computer screen was not adjusted properly. It was slanted far down as if a child was using it and could NOT be tilted upward. In addition, the touch keyboard often would not register what I attempted to enter -- sometimes as much as 20 paced attempts. Finally, I asked for help -- yet again -- from the Walgreen's employee who had first started helping me then kept leaving leaving to do something else. She didn't know what she was doing and bumped me out of what I had just spent 30 grueling minutes attempting to do!!!! A different store employee whispered, "You can go next door to Albertson's. They have someone trained who will do it for you." We went to Albertson's across the street and the wonderfully trained woman in customer service handled it in 4 minutes. Wow!!!! Also, Walgreen's closed their pharmacy. I will be very surprised -- unless Walgreen's improves how they are doing business and increases customer service -- they will be closing their doors entirely. If that happens, it will be a shame.

I spend over an hour a day for the last week on hold - never get through to the pharmacy. This is…read moreoutrageous and needs to be fixed!! 5 hours wasted and still have not gotten through while theyre holding my med hostage. what is this!!

Stopped in to just use the bathroom initially as we couldn't locate one at the gas station next…read moredoor. The store was pretty clean overall. Bathrooms were in decent shape. However, their pharmacy side was a bit disorganized and it took me a while and quite a bit of wandering around to find the medication I was looking for. As another yelper described, it felt a bit "apocalyptic" as a lot of the shelves were empty. Staff were all very nice though.

"Apocalyptic" is probably the best description. The employees couldn't be kinder or more helpful…read morebut theyre out of so many things! It's like they never bounced back from the initial COVID freakout or supply chain shortages. I needed something for my blisters from hiking but no luck. The same can be said for a few other things I was hoping to grab before backpacking. Oh well.

Bring back the banana bread soft top cookies at the bakery! They where the best cookies you made…read moreand you stopped making them and replaced them with pumpkin ones, which are disgusting.

In the pharmacy, iris seems to have an attitude, went to pick up meds she told me out of stock,…read morethen she walked away came back and said oh we have it Butted heads last week told me to wait 30 minutes, just out of hospital didn't want to wait

Been shopping there 15 years and it is the place to go in Ashland Bought my house so when I got old…read moreI could walk there and I do. That was 20+ years ago

Great store for Ashland. One of the cleanest and most well-stocked Bi-Marts in the chain. It's…read moreclose to most of the hotels in town, and has everything you need and then some without driving to Medford for a Freddy's or Walmart run. Prices run the same as other Bi-Mart locations as well. Only bad thing is they don't have a pharmacy.

Great service by Chris and the team there. Always helpful…read moregetting insurance coverage. Happy to have this solid local alternative to the big box drug stores.

My initial intro to Ashland Drug when new to Ashland wasn't pleasant. Since then, I've actually…read morefound a " family" within this pharmacy. I've had several trips to ER since here and this pharmacy and its people are very knowledgeable and helpful. I've had to deal with broken bones and severe injuries in this Anti-opiate age. I'm grateful for the care and personal support. Glad I came back!!