I went to Family Smiles last summer about July to have a small possible area of decay on a lower…read moretooth filled by Dr. Ragan and after he injected my tongue two or three times to numb it; he struck a nerve in my tongue which has never been the same. It is now almost March and my tongue is still tingling and numb in places and I'm constantly reminded how I regret going to have that small filling done. My whole life I've had shots at dentists to numb areas of my mouth, but never had so many shots in my tongue and I'm suffering because of it.

It was suggested to me by that I would have to go to a larger city for root canal work, but I…read moreresearched and found out otherwise. I found Family Smiles through word-of-mouth, and discovered this gem! Everything you would want in a dental office. Wonderful, efficient office staff are warm and friendly professionals. The dentists and back staff are talented, informed and informative. Two root canals done smoothly without pain or problems. The most gentle general exam and tooth cleaning, ever. I loved the choreograpy between dentist and assistant. SMOOTH! I would confidently suggest this office to the most picky of my friends and family. They are simply the BEST ! Big city skills with small town care and friendlyness!

It's two days since Megan filled two crowns and I can hardly tell I had any work done! I was…read moreplanning on being achy and out of it for days but after the numb lip wore off it was business as usual. This is the first time she worked on me, she took great care. I felt that my comfort and satisfaction was the most important thing. The staff is great, really great!

I was dropped as a patient after leaving a message to ask to reschedule an appointment. Instead of…read morenotifying me that if I were to reschedule, I would need to find a new dentist, they instead canceled the appointment without telling me, and dropped me as a patient altogether. If there had been ANY communication about that, maybe I'd be more understanding. But to cancel the appointment outright without calling me back is unacceptable. I didn't ask to cancel the appointment, it was done WITHOUT my permission and WITHOUT my knowledge.

I have always been afraid to go to the dentist, but since I started going to Dr. Stark, everything…read morehas changed. The entire staff is very professional and very sweet, and I no longer mind going in for any dental problems and my routine cleanings. Love, love, love these ladies!

They refuse to bill my insurance, are making me pay cash because of their mistake. To top it off…read morethey were completely useless in treat ANY of my issues, they couldn't do a single thing. Go somewhere else.

Dr. Durney & his staff were very friendly and helpful. It was my first trip to a dentist and they…read moreworked with me as best as they could to get much needed emergency extraction done, and at a very reasonable price. Would recommend them to anyone in the area.

I had my bottom plate done here and it is horrible. I went back twice to either have them replaced…read moreor repaired and the both refused! They are way to big and the front teeth stuck straight out. A month later a front tooth fell out. He doesn't accept any type of insurance and I paid him $600 cash. Both times I went back his wife came out from the back room screaming and cussing at me. The last time I went back he said "FUCK YOU" and to GET THE FUCK OUT" I AM STILL STUCK WITH THIS PLATE WITH A FRONT TOOTH MISSING. They called the Yreka police department on me and I said that I will be waiting outside for them. Ten minutes later I called the police and because it's a civil matter I will be filing a claim in court. DO NOT USE THIS PLACE!!! THEY RIPPED ME OFF AND THEY WILL RIP YOU OFF TOO. I have never in my life been treated so poorly as a customer. I also contacted the better business bureau and filed a formal complaint. Hi

From the owner: We provide all denture services.read more

First of All I would like to say Lisa Rugg, FNP seems very thorough & helpful! Our first visit…read morewith her was good. Thank you Lisa & her Medical Assistant! - 5 Stars! Before the visit, well it was kinda rough. From the first phone call with the receptionist at ext 6100, it wasn't very pleasant. I understand this is a clinic, but I have been to many clinics and none of the Receptionist has ever been so stern, rough and seemingly overwhelmed with their work. I understand that clinics see many people at a time, but this is a small town of Yreka, Ca. Are there really that many patients out here that you customer service skills lacks?! I was in Customer Service and Office work. Both need a certain level of customer service. This Receptionist, I wish I knew her name, lacks it in pretty much every phone call that I have made to them. Maybe she recognized my voice or maybe she is like this with EVERYONE. And if so, I am a little surprised I am the first to rate them. I am new to town, so my directions aren't very good here. She tried giving me all these "landmarks" and even though I explained to her that I am new to town and did not know any landmarks. She continued to list off landmarks. She became very irritated and frustrated at me. It seem to be a chore for her to send me the paperwork to fill out before we had an appointment. Took her about a week or so to send it. When I was told that when something is sent within Yreka, to Yreka, It should only take 2days at most! Usually just 1 day. When I finally went into the clinic, she still wasn't very pleasant. She pretended to be too busy to even acknowledge me at the desk. She half smiled, and said she'd be with me in a sec. This was the first time I seen her in person. Since then, every phone call before the first visit that I made was either her or the voicemail. And she was always preoccupied with other things and made like she didn't want to speak to me. Granted this was the 2nd appointment I had to make for my first visit. I couldn't make the first visit and maybe they are upset by that. Yes its a smalll town and you can't do anything here without anyone knowing. But to treat your clients in such a matter really proves you really don't like them, or just don't care. I mean this is the Health Care Industry and they are supposed to be my care providers. Who really wants to go into a clinic or doctor's office that makes you feel uncomfortable? Especially when you are on disability, on a fixed income and have no choice on other clinics to choose from in a small town. Maybe I shouldn't have moved to such a small town. But I did. So here is my hope. Others will write reviews and hopefully it will change some attitudes and behaviors. For now, I have no choice to go elsewhere so dealing with the cons is a little inevitable. I am sure once they find out who wrote this, it may open me up for more discrimination or poor treatment. But its ok, - I just love Yelp for the outlet! - 0 Stars! Next Time I hear the hype about a place, I will take a little more heed! People warned me about her, I just never believed them! So naturally She lost Karuk 3 Stars for the Total of 2 Stars above! Mahalo Nui Loa!

Awesome place to get healthcare. Very friendly staff and are always making me and my family feel…read morewelcomed. I have had bad experiences in the past but i would say they have worked out the kinks and have great people. Way to go.

I had the most wonderful dental experience! I needed to get a molar pulled. Unfortunately, this…read moremolar anchored a bridge in my mouth so that meant both the bridge and the molar had to go. I was worried that the front anchoring crowned tooth would have to go too but Dr. Krant was able to save it. The entire experience was painless. He was great with the novocaine. I could not even feel the shots. He regularly spoke to me and explained where he was in the process. I felt confident that he knew what he was doing. I am no coward when it comes to dentistry. I have had a lot of dental work in my life. I have to say, this was by far one of my best dental experiences. I highly recommend Dr. Randy Krant of Evergreen Dental in Yreka, California. The office is nice and bright as well and I was impressed with all the staff.

happy to find such a good technician and nice personality too ! Good prices and fast service for…read moredenture / partial repair and rebuild

Dr Langford is thorough. My complicated procedure didn't hurt. He explained everything to me in…read moredetail. They have the most modern equipment. The staff are friendly. They didn't charge me a fortune. I definitely recommend his office.

Solo practice, friendly and competent staff, and the highest level of dental care…read more Dr. Langford is a seasoned practitioner who knows all the treatment techniques. He explains his treatment plan in easy to understand language. I had six visits over two months that included an oral exam, x-rays, four restorations, and two crowns. The crowns are computer designed in the office then milled and baked in a few minutes. There was almost no initial anesthesia pain and absolutely no procedure pain. I was amazed and pleased with his efficiency. I would give Dr. Langford and his staff a higher rating if I could. Make your appointment now as he is booked out for many weeks.

Been trying to be seen by the dentist since COVID hit for a tooth that broke. They keep saying for…read morethe past 3 yrs due to covid they can't or it doesn't sound serious that I can wait to be seen they kept pulling the same thing. I was finally able to be seen for a checkup from a different dentist and they said my tooth had been really badly decayed and now I have to have a root canal or an extraction because of it. I had tried calling other dentists around here as well in the past and they said the same thing due to COVID we can't see you or that doesn't sound serious. Even though I said my tooth is hurting extremely bad and my feeling is coming on my tooth and it's broken and it's costing me a lot of pain to where I can't sleep. They acted as though if I was lying. My tooth has gotten so much worse because of it. I am not very happy with this dentistry. Something serious like a tooth is not something to play around with. I had a family member who almost died due to an issue with his tooth. It's sad that a lot of places are using covid as an excuse not to see patients.

My regular medical provider. Four stars because sometimes things get bogged down and very busy…read more Can't hold that against the staff. Overall I have no complaints about quality of service.