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Raleigh, NC

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Raleigh Hobby and RC

4.8 (4 reviews)

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5 years ago

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2 years ago

I've been a customer for at least 12 years. First-class inventory, first-class service. A+++

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6 years ago

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7 years ago

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Ask the Community - Raleigh Hobby and RC

Do you sell 1/400 model airplanes?

No, we do not have any at this time.

Do you repair remote control cars?

Yes! We repair hobby quality cars, such as Traxxas, Arrma, ECX, and more. Give us a call or come by and we will see how we can help you!

View All 3 Questions

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Michaels

Michaels

3.4(16 reviews)
4.5 mi
•$$

Five stars for service! Specific shout out to one of their employees, Apollo! He knew exactly where…read moreto find what we were looking for, and was extremely personable and kind. He helped resolve a few small issues that came up when we were trying to do self check out, and Apollo was really calm throughout the process, even though there were several other people waiting, he did not make me feel rushed. My niece and I even spoke about him when we returned to the car.

I came to Michael's looking for a specific colored pencil set. The staff at the store I had been to…read morein Brier Creek were useless to find them even though 3 sets were listed as in stock. Traveled to the Garner location off Shenstone in White Oak from Brier Creek hoping I would have a better experience and be able to find the set. Same thing at first. The store was in a shambles and the pencil and pen section was a disaster. On top of that, there was a snake prop waiting for me in the aisle. If more attention had been paid to organizing and caring for the store, perhaps customers could find items they wanted more easily than having to hunt around basically on their own and avoid creepy life size Halloween decorations like I did. The person up front did a lightning quick check of what was "behind the cage" and said "nope, we don't have them, I'm sorry--sometimes the stock indicator online lies." I searched in the boxes above the trashed aisle where they had the pencils and pens and pulled out all the black drawers below and nothing. I noticed a very helpful attendant at the fabric section near the aisle I'd been searching in who was going above and beyond with those coming for fabric, but also with someone taking up crocheting for the first time. I knew if I was patient, she might be able to help me. I was right. I begged her to help me after waiting about 10 minutes for her to finish with the new to crochet person she was helping. Though it took some convincing, the huge difference was that she went to the front behind the cage and dug around for a good 10 minutes to unearth the set I was looking for and it meant so much to me after hunting around at 2 locations and nearly being turned away again. Many of the very young, inexperienced staff at both stores--bless their hearts--were over it and didn't much care. Not many people go the extra mile or do anything more than the bare minimum these days and it shows. I commend Liz for being the one who actually took the time and cared enough to actually help me. Next time, I think I'll save myself the huge hassle and order online and have the store or online fulfillment figure it out instead of the huge inconvenience and additional expense going from store to store. It's just not worth it. Five stars for Liz and going above and beyond for customers. Two stars for the condition the store was in and the overall poor reflection of customer care at multiple stores. Would I recommend this Michael's? Maybe, but only if Liz is on duty that day.

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Michaels - Halloween decorations up in June

Halloween decorations up in June

Michaels
Michaels

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Raleigh Hobby and RC - hobbyshops - Updated October 2026

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