The service was top notch. The knowledge and expertise and ability of the workman was exceptional…read more They do an incredible job. Great place

Work was good. Dealing with AI when calling was a pain. when you get an estimate be sure to read…read morethe fine print. Charged an extra $119 for a useless warranty. Cost close to $500 to replace two 8x10 pieces of glass.

Took forever to get went back 4 times, they didn't seem to care , go to Glass Doctors they do great…read morework

The process was very easy. We got an estimate idea by sending a floor plan. When the tile was…read moreinstalled, they came out to measure and give an exact proposal very close to the estimate. Install only took a few hours. The glass shower makes the bathroom remodel.

I had window in my bathroom replaced with a privacy rain glass window. I love the window. The…read moreentire process was quick and orderly and the price seemed reasonable I could not be happier.

Although I had to wait several months for my windows due to supply chain issues, Mr. Dacus and crew…read moreinstalled 19 windows in my home in less than 2 days! They are very courteous and professional and cleaned up after the installation. Highly recommended.

We were supposed to get an estimate on replacing mirrors in our bathrooms. We set a date and time…read moreof three o'clock on a Thursday. On Wednesday we got a call asking if we would be home at the time scheduled, which we said yes. Thursday three o'clock the person wasn't there. About 10 after my wife called and they said they were running behind (could have given us a courtesy call to let us know) , technician call with an attitude saying he was three minutes out. When he got there my wife had some new shoe covers she asked him to put on, as we do with anyone who comes to our home for estimates or to do work and they do with no questions asked. Technician said he had his own which he did, but he had been using the same ones all day, so my wife again asked if he would use the new ones, he refused and asked if it was a safety issue, my wife said no, but if he was not comfortable with the request maybe he should leave, so he said he felt uncomfortable and left. My wife called the office to speak to a supervisor and he answered the phone. I asked to speak with him to ask him what was the issue of using our shoe covers, and he said that well maybe we thought his pants or shirt might not be clean so he felt it would be better that he leave. I explained that people come to our home to do work and while doing the work their pants or shirt may get sweaty or dirty and that was not an issue, its just that walking around on different surfaces with your shoes you don't know what you're picking up on your feet, but if that's how you feel well ok. Others may have had good experiences with them, but we could not even get an estimate, I would not recommend them to anyone.

UPDATE: it has been 8 days now and I have not heard from anyone at this company. He was able to…read moregive me a couple of prices during the visit but he said he had to get back to me on the total job. I could follow up but then will I have to continue to follow up throughout the project? Basically I feel my time was wasted. I found a brochure for The Glass Guru and gave them a call. When the rep got to my house he started talking about this huge fixed window (picture window) like he knew all about it, which confused me. He informed me he had come out before and treated the window we were talking about, which explains how I came across their brochure. The previous owners spent $370 to try a treatment that will unfog a window. (Little holes are drilled in the corners of the glass and solutions are sprayed in between the panes.) He said that treatment has a warranty and he could try the treatment again at no cost to me. That was a pleasant surprise! But on top of that, he said since the treatment didn't work (and he said it's possibly the fault of the technician vs the treatment itself) that I could get the cost of the treatment discounted off of replacing the window-whether it be just replacing the glass or the entire window. The treatment he was describing is unlike anything I've ever heard of and I bet a lot of people would try that before going full on into costly replacements. My rep was very professional on the phone and in person and called when he was on his way. I could tell he is passionate with his work. I'm really glad I called them because other companies just want to give you a quote for new replacement windows and that's it. He gave me detailed explanations of multiple options, broke down how things work into layman's terms and I'm waiting to hear back with a quote.

Very professional and have always provided an honest up-front estimate. Only drawback is the…read moredistance I now have to travel to use their services since they're no longer in their Cordova shop (I'm in Germantown just 7 minutes away). I know I can rely on their time estimates, as well, and if anything changes to cause a delay, I will be promptly notified. I believe it's worthwhile to drive to Midtown to get great service from a business who appreciates other small businesses Chandra Keller Lasting Legacy Creations

completed renovations on two bathrooms in our home . great service and very friendly . Aliciaread more

The job Accent did for us was exactly as they proposed at the beginning. Working within COVID-19…read morerestrictions Accent met all timelines and were quite professional about the installation. Thanks for the most seamless experience during our pandemic remodel.

These people are amazing! They were able to get me a very fair quote and get my glass finished in…read morethe same day. The glass is excellent quality and has help up beautifully. I expect that it will for years to come. Highly recommend!

I guess the days of free estimates are over…read more I called for a quote and I was told there was a $25 charge for them to come measure to give me a price.

Ok so I know I'm just a little ole home owner! But it shouldn't take a week and a half now to…read morereplace a broken glass in my security door! They where happy to take my money up front, and really weren't that friendly at the front desk! It has been a week and a half and still no glass, they said it would be done Monday! It isn't that complicated and would only take a few minutes to put on the stupid vinyl frame. Well I didn't wait on you the lady said. What kind of excuse is that!! I don't recommend this company!

Took 2 weeks for them to repair 1 security door glass. Bad customer service. Beware.....read more

Bret was very professional, gave us plenty of options and was very informative on what to expect…read more He went above and beyond when answering all my questions. The process was seamless. We will be using binswanger glass in the future!

Terrible service overall! Worst customer service my family ever received as first time customers at…read morea company. We have been waiting for TWO months for a small panel of glass (that any other glass company would have had the glass ordered and installed in under two weeks). We had to always call them for updates (they would never keep us informed). They are very unprofessional and rude. The first person to measure the glass (a simple beveled glass) took the wrong measurements AND ordered the wrong glass! That's a month of waiting for NOTHING! Then, the second guy comes to re-measure and that was an another month! Meanwhile...we have had to go two months with a broken glass window at our front doors. Run from this company!