Raks is a,wonderful store. I use to shop at another consignment store in my area. I had a friend tell me about Raks. Great store. The staff is always willing to help and has a great attitude, not like the other store. When it comes to consignment stores Raks is the one. Great prices. read more

My very favorite shopping spot, I've been shopping there over 20 years. Wonderful shop. Great customer service, family oriented, kind and helpful all the time. read more

I took several slightly or not used items there, very resellable items. I was told that everything sold so was excited to get my portion only to receive a check for $12.00. Yes, I read the fine print however, I know that the items sold for much much more, I've experienced there prices. You hand them nice shoes, purses and clothing for free basically. I'll continue to take my items to a womens shelter or the animal welfare league but never to a consignment shop. This happened a year ago but has been on my mind. read more

I had never been to this store before thought I would stop in and check it out. It was so cramped and HOT in there but looked around and found a cute top and another shopper tells me there's a whole other side so I walked over to the other side and some old lady(w/ purple & silver hair) tells me I'm in jr's as she rudely pushes by me,you can hardly move in there.After her rude attitude I just wanted out of there but couldn't find where to check out,had to ask then the top I got was $8.00 but then realized she charged me $14. I get home try on my top and its too small so I called and asked if I could return it and once again got another Rude person saying no returns! We have signs all over and fitting rooms. Maybe if it wasn't so crammed in there and I wasn't treated so rudely I might have seen a sign or a fitting room. This place is horrible! read more

My dear friend's husband died. He had many suits from high-end men's store and brand new shoes never worn. I told my friend it would be a good idea to take them to Raks and she could get a little bit of money back. I called after a week or two to see if anything sold and they said no. I asked if there was a way I could possibly come in and take everything back and just take it to the rescue mission, since my friend had a change of heart and didn't care about making any money on her husband's things. The rude owner got on the phone and told me if the things don't sell they will give it to the charity of their choice. I said I guess that's ok and I asked what was the name of the place that they gave it to. She told me that was none of my business. I was shocked. Just her rude attitude and not caring that my husband's friend died and she made a rash decision to try to sell the things instead of taking them directly to the rescue mission was bad enough.......but especially not being transparent with where our things go after so long. An owner of any business can make only two choices When dealing with their customers. They can choose to be kind and understanding or they can choose to piss somebody off. This owner chose the latter so I will not be back at her business for anything. And I will be sure to tell my friends why I won't go back. read more

I will no longer shop here I consigned a lot of clothes and shoes on our 40 items and only 10 made it to the sales racks. I was at fault for not reading the fine print I bought most of the items at dillards and their store. Out of 20 pairs of shoes none were put out they were fully stocked so instead gave them to charity not one was put out. So read the fine print they decide what to put out and if you aren't a favorite customer they won't put your items out just donate Nonas consignment was always fair I will find another shop that wants my business there is one in warren oh on Youngstown rd called All Fine Things I will go to . had I known they were that picky I would have taken them to YSU for the students so they would have nice shoes and clothes don't shop there!!!!!! read more

I have been very fond of this store since I was a little kid going in with my grandma.. And have bought many things and spoke highly to many others about it.. But for the first time I went in and tried to sell some of my things.. I had so many pieces of clothing many still with tags on or lightly worn designer items, however since I had so much I took it off the hangers from out of my closet, folded then nicely and then put them into a huge trash bag... Wrong move, the owner looked at me like I was trash when I went in with my huge trash bag of cloths and said " I wont even look in the trash bag everything needs to be on hangers n wrinkled free.. " And then said if I needed hangers she could give me some.. Just because it was in a trash bag doesn't make it trash, and I think I can afford hangers thanks.. Now I'll have to go through and put them back on hangers bring back the 30 items for u to pick through, maybe not even want.. Instead of you being nice and giving me a heads up on what she might even be interested in.. Guess being anal is part of your job when you are taking in second hand items... Or thinking all your youngstown customers just have trash to offer instead of just being polite or helpful.. read more